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Ybug
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Ybug
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4.8 out of 5 stars
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Ybug Reviews & Product Details - Page 3

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Ybug Overview

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What is Ybug?

Ybug simplifies receiving visual feedback and bug reports from your website users or testers. Provide your users/testers with a Feedback Widget or Browser extension and allow them to send feedback along with annotated screenshots. Ybug automatically captures some browser environment info, javascript console and other metadata. Do you already use a project management tool, team chat or customer support service? No problem! Ybug integrates with many 3rd party apps such as Asana, Basecamp, GitHub, GitLab, Teamwork Projects and many more.

Ybug Details
Discussions
Ybug Community
Languages Supported
Bulgarian, Czech, German, English, French, Croatian, Italian, Japanese, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Turkish, Ukrainian, Chinese (Simplified)
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Product Description

Ybug offers visual feedback and bug tracking tool for users and clients.

Seller Details
Seller
Ybug
HQ Location
N/A
Twitter
@ybug
5 Twitter followers
RH
Overview Provided by:
Radim Hernych

Recent Ybug Reviews

Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Ybug is a "clean", robust, and easy-to-use tool for capturing bugs in browser-based applications"
I like its simplicity and flexibility which makes it a one-tool-fits-all or many purposes solution. We're using Ybug to do reviews of our website, ...
Read more
Nellie D.
ND
Nellie D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Ybug: A User-Friendly and Efficient Bug Reporting Tool"
Ybug's user-friendly interface simplifies the bug reporting process, making it accessible even to those without technical expertise. Its visual fee...
Read more
JD
Jacob D.Small-Business (50 or fewer emp.)
4.5 out of 5
"Great tool for a low cost"
It is simple but intuitive and fills the role it needs to to allow for feedback both internally and from clients on ways to improve and fix our pla...
Read more

Ybug Pricing

FREE
0
EUR
BASIC
13
EUR
STARTUP
29
EUR
COMPANY
59
EUR
See all 4 Ybug pricing levels
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Ybug Media

Ybug Demo - Feedback widget
Opened Feedback widget
Ybug Demo - Feedback widget - annotations
Opened Feedback widget - adding screenshot
Ybug Demo - Dashboard
List of feedback reports
Ybug Demo - Ybug feedback report
Feedback with annotated screenshot, console log and some meta data
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Have you used Ybug before?
Yes

25 Ybug Reviews

4.8 out of 5
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25 Ybug Reviews
4.8 out of 5
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25 Ybug Reviews
4.8 out of 5
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Ybug Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for YbugQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Samuel E.
SE
Software Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ybug?

The support of the Ybug team is amazing. They respond quickly and do not even hesitate to extend their API if some important feature is missing. That is something you will not get from big players. Review collected by and hosted on G2.com.

What do you dislike about Ybug?

So far there is nothing I dislike....... Review collected by and hosted on G2.com.

Recommendations to others considering Ybug:

Its cheap, customizable and the support is amazing. Review collected by and hosted on G2.com.

What problems is Ybug solving and how is that benefiting you?

Allow customers to quickly and easily report issues in our solutions. Review collected by and hosted on G2.com.

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Sašo J.
SJ
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Ybug?

Easy to use interface. Great emails from the founders that guide you through the experiance. Review collected by and hosted on G2.com.

What do you dislike about Ybug?

Don't have video recording capture. This is a feature I would need. Review collected by and hosted on G2.com.

What problems is Ybug solving and how is that benefiting you?

Capturing bugs live and automating transfer of these bugs to our Development pipeline. Review collected by and hosted on G2.com.

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Verified User in Graphic Design
AG
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Ybug?

The way it integrates with JIRA, ease of use when implemented and the pricing for our small agency. Review collected by and hosted on G2.com.

What do you dislike about Ybug?

Nothing at the moment, all seems fine for us. Review collected by and hosted on G2.com.

Recommendations to others considering Ybug:

I would recommend this as a bug/issue ticket creation tool.

Easy to use and affordable. Review collected by and hosted on G2.com.

What problems is Ybug solving and how is that benefiting you?

A major problem solved by using Ybug is issue/bug ticket creation straight into JIRA. It also allows us to take screenshots with notes and add them to the ticket straight away, which is very helpful for the team. Review collected by and hosted on G2.com.

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Verified User in Program Development
AP
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Ybug?

A quick opportunity to get fixes via the web interface from our clients, all fixes get into our task system and bugs with the statuses. Rich e-mail and Zapier integration capabilities. Review collected by and hosted on G2.com.

What do you dislike about Ybug?

I would like more flexible user interface customization. Review collected by and hosted on G2.com.

What problems is Ybug solving and how is that benefiting you?

Getting fixes from customers when developing websites. Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ybug?

Simple setup, quick and easy to submit a report to slack and trello, and ability to annotate markup. Review collected by and hosted on G2.com.

What do you dislike about Ybug?

Would like better control of feedback overlay or ability to auto hide maybe. Sometimes it covers important content. Review collected by and hosted on G2.com.

What problems is Ybug solving and how is that benefiting you?

We are building advanced customer administrator dashboards deployed over many servers. Ybug allows developers and customer to easily submit a bug report with ability to see exactly what occurred, so much easier to debug. Review collected by and hosted on G2.com.

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Ybug Categories on G2
Bug Tracking
Bug Tracking

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Ybug