Yardi RENTCafe Reviews & Product Details

The real time updates for leasing progress. Review collected by and hosted on G2.com.

It requires a different window. It would be nice to include this type of format with the YardiOne Dashboard. Review collected by and hosted on G2.com.

It's an alternative to what's out there. Review collected by and hosted on G2.com.

Very hard to navigate. Their support is so overwelmed with issues that nothing gets fixed in a timely manner. Support for Yardi Payment Systems is non existent. Does not support support 3rd party vendors. Thye are trying to consolidate everything under one roof and they just don't have a product good enough to do that.

Expect to encounter issues and to not get them fixed for months. While you continue to encounter more and more issues! Review collected by and hosted on G2.com.

Able to add guest cards and manage prospects. Review collected by and hosted on G2.com.

Non-modifiable software and reports are not well designed. Review collected by and hosted on G2.com.

The YardiRENTCafe is the modern side of Yardi, making handling prospects and residents very simple. I can handle all aspects of our property from one location and very simply. Review collected by and hosted on G2.com.

Some rent settings can be tricky; manual entry is needed to update rents when rents are not the same as Yardi. Therefore when putting someone on notice, you must then follow up with YardiRENTCafe. Review collected by and hosted on G2.com.

I like how RentCafe is easy to use to send out mass emails to residents at our apartment rental property. RentCafe also integrates well with Yardi Voyager to pull tenant data and create a rental payment portal that is easy for everyone. It has a lot of features that our specific residential management company doesn't use, like the ability to send residents surveys or have them submit reviews of what they like about the apartment property. RentCafe creates a payment portal that almost no tenant has an issue accessing. Charges show up with descriptions from data inputted on Yardi Voyager easily. Review collected by and hosted on G2.com.

Some things on Yardi, like Email Management, can be confusing since it pulls up every apartment property that my company manages. I wish some of the features were broken down by specific property instead of certain features being under "company management" where I have to cycle through other apartment properties my company owns. We recently started using RentCafe for applications. When you print the application, it's hideous but has the information you need. Review collected by and hosted on G2.com.

I like how easy it is to update my website in Rent Cafe. So many uses. Review collected by and hosted on G2.com.

Applications are not as streamlined as they could be. Review collected by and hosted on G2.com.

I love the quick insight reports and charts at the homepage and the easy access of important tools to manage a property (e.g. the pipeline with all the contact info and activity notes with potential renters). Review collected by and hosted on G2.com.

There's so many tools in Yardi that some can get lost in the menu. There may be a learning curve on how to set up certain reports to generate the results you need. Review collected by and hosted on G2.com.

I love the user friendliness of Yardi Rentcafe. There have been recent updates that make it so much simpler to walk residents and applicants through. Review collected by and hosted on G2.com.

While the frequent updates are great, there are very rarely notifications that it has been updated. It will stop working mid task, and you have to clear your cache and cookies for the newest update to work. Review collected by and hosted on G2.com.

I can effortlessly add call trees and emergency hours, and contacts. Review collected by and hosted on G2.com.

Too many sub-menus. Have to dig for the things I need. Review collected by and hosted on G2.com.

There really is not much to like as a tenant. It's difficult to use, relies on the property manager to enter information (in my case, lease was redone in the system 3 times due to errors). Payment algorithm does not allow for cut/paste so potential errors with bank drafts. Review collected by and hosted on G2.com.

Just not a system that is tenant friendly. Was designed largely for small apartment complexes with limited staff. But because there are so many bugs in the system, it leads to even more work. Definitely not worth it! Their help desk is a joke. You can open a case, but they will not follow-up on it. Once a tenant in an area looks at one apartment, his/her information is shared with other apartments that use the Rent Cafe system - that is both wrong and illegal. Just don't waste your time on this system. Review collected by and hosted on G2.com.