(15)
4.5 out of 5
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Yardi RENTCafe 
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UR
Verified User in Real Estate
Enterprise(> 1000 emp.)
What do you like best about Yardi RENTCafe?
I love the user friendliness of Yardi Rentcafe. There have been recent updates that make it so much simpler to walk residents and applicants through. Review collected by and hosted on G2.com.
What do you dislike about Yardi RENTCafe?
While the frequent updates are great, there are very rarely notifications that it has been updated. It will stop working mid task, and you have to clear your cache and cookies for the newest update to work. Review collected by and hosted on G2.com.
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Great adjustment, as you first start out in property management
42 out of 43 Total Reviews for Yardi RENTCafe
4.0 out of 5
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Overall Review Sentiment for Yardi RENTCafe
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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HK
Heather K.
Leasing Consultant
Real Estate
Small-Business(50 or fewer emp.)
What do you like best about Yardi RENTCafe?
The real time updates for leasing progress. Review collected by and hosted on G2.com.
What do you dislike about Yardi RENTCafe?
It requires a different window. It would be nice to include this type of format with the YardiOne Dashboard. Review collected by and hosted on G2.com.
UR
Verified User in Real Estate
Small-Business(50 or fewer emp.)
What do you like best about Yardi RENTCafe?
It's an alternative to what's out there. Review collected by and hosted on G2.com.
What do you dislike about Yardi RENTCafe?
Very hard to navigate. Their support is so overwelmed with issues that nothing gets fixed in a timely manner. Support for Yardi Payment Systems is non existent. Does not support support 3rd party vendors. Thye are trying to consolidate everything under one roof and they just don't have a product good enough to do that.
Expect to encounter issues and to not get them fixed for months. While you continue to encounter more and more issues! Review collected by and hosted on G2.com.
PK
Piyush K.
Mid-Market(51-1000 emp.)
PM
Property M.
Property Manager
Small-Business(50 or fewer emp.)
What do you like best about Yardi RENTCafe?
The YardiRENTCafe is the modern side of Yardi, making handling prospects and residents very simple. I can handle all aspects of our property from one location and very simply. Review collected by and hosted on G2.com.
What do you dislike about Yardi RENTCafe?
Some rent settings can be tricky; manual entry is needed to update rents when rents are not the same as Yardi. Therefore when putting someone on notice, you must then follow up with YardiRENTCafe. Review collected by and hosted on G2.com.
CK
Carol K.
Leasing Specialist
Mid-Market(51-1000 emp.)
What do you like best about Yardi RENTCafe?
I like how RentCafe is easy to use to send out mass emails to residents at our apartment rental property. RentCafe also integrates well with Yardi Voyager to pull tenant data and create a rental payment portal that is easy for everyone. It has a lot of features that our specific residential management company doesn't use, like the ability to send residents surveys or have them submit reviews of what they like about the apartment property. RentCafe creates a payment portal that almost no tenant has an issue accessing. Charges show up with descriptions from data inputted on Yardi Voyager easily. Review collected by and hosted on G2.com.
What do you dislike about Yardi RENTCafe?
Some things on Yardi, like Email Management, can be confusing since it pulls up every apartment property that my company manages. I wish some of the features were broken down by specific property instead of certain features being under "company management" where I have to cycle through other apartment properties my company owns. We recently started using RentCafe for applications. When you print the application, it's hideous but has the information you need. Review collected by and hosted on G2.com.
DB
Dylan B.
N/A
What do you like best about Yardi RENTCafe?
nothing, it never worked. I never got through the login page because it would never allow me to reset my password. Review collected by and hosted on G2.com.
What do you dislike about Yardi RENTCafe?
everything, it is poorly designed and made signing my lease impossible. Review collected by and hosted on G2.com.
CJ
Carisa J.
Property manager
Mid-Market(51-1000 emp.)
UR
Verified User in Real Estate
Mid-Market(51-1000 emp.)
What do you like best about Yardi RENTCafe?
I love the quick insight reports and charts at the homepage and the easy access of important tools to manage a property (e.g. the pipeline with all the contact info and activity notes with potential renters). Review collected by and hosted on G2.com.
What do you dislike about Yardi RENTCafe?
There's so many tools in Yardi that some can get lost in the menu. There may be a learning curve on how to set up certain reports to generate the results you need. Review collected by and hosted on G2.com.
HG
Harley G.
Service Technician
Mid-Market(51-1000 emp.)
JS
Jim S.
Sr. Director, Marketing, Food Service & Ingredients ➽ Strategic Planning | Digital Marketing
Small-Business(50 or fewer emp.)
What do you like best about Yardi RENTCafe?
There really is not much to like as a tenant. It's difficult to use, relies on the property manager to enter information (in my case, lease was redone in the system 3 times due to errors). Payment algorithm does not allow for cut/paste so potential errors with bank drafts. Review collected by and hosted on G2.com.
What do you dislike about Yardi RENTCafe?
Just not a system that is tenant friendly. Was designed largely for small apartment complexes with limited staff. But because there are so many bugs in the system, it leads to even more work. Definitely not worth it! Their help desk is a joke. You can open a case, but they will not follow-up on it. Once a tenant in an area looks at one apartment, his/her information is shared with other apartments that use the Rent Cafe system - that is both wrong and illegal. Just don't waste your time on this system. Review collected by and hosted on G2.com.
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