Best Software for 2025 is now live!
By Xref
Show rating breakdown
Save to My Lists
Paid
Claimed

Xref Engage Reviews & Product Details

Verified User in Non-Profit Organization Management
UN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Xref Engage?

XRef Engage was easy to use and navigate, interpretable. Implementation and intergration were both seamless as well. Review collected by and hosted on G2.com.

What do you dislike about Xref Engage?

Nil but am excited to explore XRef Engage further Review collected by and hosted on G2.com.

What problems is Xref Engage solving and how is that benefiting you?

XRef Engage allows us to provide seamless insight into the current culture within our organisation. A tool that allows our staff to confidently have their say, share concerns and areas of celebration. Review collected by and hosted on G2.com.

Response from Shieanne Dcruz of Xref Engage

Thank you for sharing your positive experience about Xref Engage! We're thrilled to hear that you found our platform easy to use and that the implementation was seamless.

At the heart of Xref Engage is a group of highly experienced professionals, including HR experts and workplace psychologists, who understand the challenge of improving culture, leadership and service quality. It's great to know that Xref Engage is helping you provide valuable insights into your organisation's culture and enabling your staff to share their feedback with confidence. Thanks again for your review.

Xref Engage Overview

What is Xref Engage?

Xref Engage is an easy-to-use software solution offering robust surveys for organisations worldwide. Give your people a voice with custom engagement surveys and expert advice. Create, analyse and share data from Employee Engagement, Leadership 360, Onboarding and Pulse Surveys to make lasting, positive organisational change. At the heart of Xref Engage is a group of seasoned professionals with decades of experience in giving employees a voice. These experts are leading workplace psychologists who can help tailor your questionnaires to your mission and vision to achieve organisational goals. The surveys are easy to set up and manage from one place with our simple-to-use platform and once completed, view comprehensive reports of survey results. Popular features: Benchmarking: Compare and contrast your survey results with competitors and others in your industry to understand where you stand out and opportunities for improvement. Employment Net Promoter Score (eNPS): Understand if your people would recommend you as a place to work. Conduct repeat surveys to check and recheck the evolution of your score. Reporting: With exclusive access to your dedicated Data Studio, explore and present key metrics and relevant insights in easy-to-understand reports. Download and share as needed. Demographics: Gain detailed insights by sorting your data how you want. Filter and search by department, tenure and more to understand the needs of your people. Xref Engage combines research with decades of experience to tailor data-driven employment surveys to help achieve organisational goals.

Xref Engage Details
Product Website
Languages Supported
English
Show LessShow More
Product Description

Xref Engage is a simple software solution offering robust surveys for organisations worldwide. At the heart of Xref Engage is a group of seasoned professionals with decades of experience in giving employees a voice. These experts are leading workplace psychologists who can help tailor your questionnaires to your mission and vision to achieve organisational goals. The surveys are easy to set up and manage from one place with our simple-to-use platform and once completed, view comprehensive reports of survey results.

How do you position yourself against your competitors?

Simple engagement surveys with expert advice for insightful organisational change.

Tailor your survey to your needs with an easy-to-use platform
Receive expert advice to achieve your organisational goals
Maintain full control to create, send and receive your survey

Select an expert-designed survey: Give your people a voice and choose from short Pulse surveys to detailed Engagement questionnaires.

Choose a survey template or customise your own: You're in control to tailor your questions for key insights with actionable results.

Available globally on any device: Xref Engage Surveys can be completed on desktop or mobile so you receive feedback from your people quickly.

Access simple, powerful software: Easy to build and easy to measure, Xref Engage offers a powerful platform to conduct surveys.

And more!


Seller Details
Seller
Xref
Company Website
Year Founded
2010
HQ Location
Sydney
Twitter
@xref
1,589 Twitter followers
LinkedIn® Page
www.linkedin.com
113 employees on LinkedIn®
Ownership
ASX:XF1
Total Revenue (USD mm)
$7,700
Description

Xref is a best-in-class, global solution that services HR professionals across all industries. Since 2010, Xref has been on a mission to bring data-driven feedback to the talent lifecycle. Catering for the niche needs of the HR industry, Xref automates reference and exit surveys, for data-driven actionable insights. Accessible from any device, Xref integrates with multiple leading HR tools and ATS platforms to offer seamless, end-to-end workflows.


AR
Overview Provided by:

Recent Xref Engage Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Great service from all of the team"
All of the consultants that we have worked with have been super helpful in catering to our needs.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"very easy to work with and understand"
staff felt safe about being 100% anonymous
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Great service"
The team have amazing insights into the psychology of engagement and great industry knowledge. There is a real scientific approach to the reporting...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Xref Engage Media

Xref Engage Demo - Xref Engage - Dashboard
Screenshot of Xref Engage dashboard showing engagement survey results
Xref Engage Demo - Xref Engage - Priority Matrix
Screenshot of a results of Xref Engage Survey plotted in a priority matrix
Xref Engage Demo - Xref Engage - Manage Survey
Screenshot of Xref Engage Manage Survey dashboard overlayed with a mobile wireframe showing questions asked in an employee engagement survey
Answer a few questions to help the Xref Engage community
Have you used Xref Engage before?
Yes

40 out of 41 Total Reviews for Xref Engage

4.6 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
40 out of 41 Total Reviews for Xref Engage
4.6 out of 5
40 out of 41 Total Reviews for Xref Engage
4.6 out of 5

Xref Engage Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Xref EngageQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Kaedla H.
KH
Team Leader, Employee Relations
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Xref Engage?

The service from customer relationship managers. They seek to understand the organisation and provide really valuable insight into how to get honest, reliable and useful responses from employees so that the organisation can continute to grow and learn. The surveys are very user friendly and we often see a high response rate due to this. I really like enjoy using the dashboard and data set that is created. Review collected by and hosted on G2.com.

What do you dislike about Xref Engage?

Being able to customise some of the questions would be great. I know customisation is possible with a fee but if it was possible to have additional optional questions that the company could select from that would help a lot. Review collected by and hosted on G2.com.

What problems is Xref Engage solving and how is that benefiting you?

Providing data on how our employees feel about working at our organisation, providing the organisation with actionable insights so we can make the required changes to keep employees happy at work and delivering on our purpose.

We are also able to create surveys that we can send to our clients to capture their feedback at certain milestones during their individual journey. This allows us to better understand the experience of our clients and improve on any areas for greater service delivery. Review collected by and hosted on G2.com.

Response from Sanchita Kadambari of Xref Engage

Hi Kaedla,

Thank you for your detailed review. We are thrilled you have had such a great experience using Xref Engage, with honest, reliable and useful responses, gaining valuable insight from our user-friendly platform. We have passed on your glowing review of our team as well.

With regard to your feedback around customisable questions, many of our customers like to tailor their surveys so they receive insights that directly focus on their own organisational goals. We do charge a fee for this because, in terms of ROI, the benefit to the organisation is that they are clear on the steps to take to achieve their goals. Our team work very closely with those organisations who choose to do this, providing detailed insights on how to get best results from a survey.

As you have identified, Xref Engage excels at providing data and actionable insights about how to keep your employees engaged and happy at work, ultimately having a positive impact on your organisation.

Thanks again Kaedla for your review.

RC
Head of HR - Employee Experience and ANZ HR operations
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Xref Engage?

Our consultant is very responsive as well as insightful on how to interpret the results which gives us better understanding and allows us to communicate the results better to our company. The platform is very easy to use and it's great to review previous results next to current results to see progress Review collected by and hosted on G2.com.

What do you dislike about Xref Engage?

The feature of downloading/exporting is not available for all tabs and the print to pdf is a screenshot but of the page that you are viewing so it's not very efficient or useful. Review collected by and hosted on G2.com.

What problems is Xref Engage solving and how is that benefiting you?

recording our employees feedback and categorising the results to help the business be focus in particular areas. This makes it easier to align to our action plans. Review collected by and hosted on G2.com.

Response from Shieanne Dcruz of Xref Engage

Thank you for the wonderful feedback! We are thrilled to hear that our consultant has been responsive and insightful in helping you interpret the results. We appreciate your kind words about the platform's ease of use and the ability to track progress easily.

Regarding your comment about the downloading/exporting feature and the print to PDF option. We have enabled an export function for the data insights that are most suitable for presentations or analysis in an Excel or CSV file. There is also great functionality for sharing curated results via an online link. We would be more than happy to assist you in this area, please reach out to your key contact to help you explore these options.

It's great to hear that Xref Engage is helping you categorise employee feedback and align your action plans more effectively. Thanks again for the positive review.

CM
Chief People Officer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Xref Engage?

The employee engagement survey is well designed, user friendly, with some excellent reporting analytics. The external benchmarks allow you to validate your results against relevant industry results. The dashboards provide wonderful, visual graphics that really tell the story. Review collected by and hosted on G2.com.

What do you dislike about Xref Engage?

Not much - the only thing I would recommend are some improvements to the backend administration. Would be great to be able to edit access rights rather than deleting and then recreating them from scratch. Review collected by and hosted on G2.com.

What problems is Xref Engage solving and how is that benefiting you?

We want to increase employee engagement, which in turn will assist retention and productivity as well. Tracking results year to year, and measuring against external benchmarks, ensure our actions are on the right track. Review collected by and hosted on G2.com.

Response from Shieanne Dcruz of Xref Engage

Thank you for your 5-star review, Catherine! We're thrilled to hear that you find our surveys well-designed and the reporting analytics excellent.

Regarding your comment on editing access rights, our system allows several ways to edit access and permissions. Sometimes, editing is restricted for confidentiality or security reasons. Depending on your specific need, we may have a solution. If you haven’t already had a conversation with your Xref Engage consultant, please reach out, and they will be happy to explore options with you.

Engagement surveys are a powerful method for understanding organisational strengths and weaknesses, so we're glad to hear that Xref Engage is helping you increase employee engagement, retention, and productivity. Thanks again for your review.

WR
Culture and Capability Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Xref Engage?

The customer support was amazing ,Alex was available to answer questions at any time ,attend training meetings and briefings with our Senior leaders. The product was extremely easy to implement . We used the product for our Staff Engagement survey and to complete a number of management 360 reviews across the 12 month period. We received great feedback from the participants about the process and the information they received. Review collected by and hosted on G2.com.

What do you dislike about Xref Engage?

I really dont have any down sides as we were happy with all aspects of the product and service received Review collected by and hosted on G2.com.

What problems is Xref Engage solving and how is that benefiting you?

We are using the engagement survey to target improvements to our stategic directions Review collected by and hosted on G2.com.

Response from Shieanne Dcruz of Xref Engage

Thank you for your glowing review, Wendy! We are thrilled to hear that you found our product easy to implement and that Alex, our Engage Consultant was able to assist you effectively.

It's fantastic to hear that your staff engagement survey and management reviews went smoothly and received positive feedback. We are delighted that Xref Engage is helping you target improvements to your strategic directions. Thanks again for leaving such a wonderful review!

Verified User in Airlines/Aviation
AA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Xref Engage?

All of the consultants that we have worked with have been super helpful in catering to our needs. Review collected by and hosted on G2.com.

What do you dislike about Xref Engage?

I cant think of any, all of the support received has been great. Review collected by and hosted on G2.com.

What problems is Xref Engage solving and how is that benefiting you?

Supporting our business with live data and insights which will support our leaders when developing strategic and business plans for 2025. Review collected by and hosted on G2.com.

Response from Shieanne Dcruz of Xref Engage

Thank you for your review on Xref Engage! We are thrilled to hear that our consultants have been super helpful in catering to your needs.

At the heart of Xref Engage is a group of highly experienced professionals, including HR experts and workplace psychologists, who understand the challenge of improving culture, leadership, and service quality. It's great to hear that Xref Engage is supporting your business with live data and insights for your strategic planning. Thanks again for your review.

Anthony R.
AR
People and Culture Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Xref Engage?

The surveys are robust and I can have confidence in receiving a valid result. The functionality to publish a survey and review results means less effort needed from me to reach the fun part to understand and act on the survey results.

The survey methodology was flexible that allowed it to be tailored to meet our diverse range of employees.

The customer support was very helpful and available when I needed it. Review collected by and hosted on G2.com.

What do you dislike about Xref Engage?

It would be great to incorporate some internal translation features. Review collected by and hosted on G2.com.

What problems is Xref Engage solving and how is that benefiting you?

Providing valid and reliable survey questons and methodology. Plus a platform that makes it easy to administer. Review collected by and hosted on G2.com.

Response from Shieanne Dcruz of Xref Engage

Thank you for your positive feedback, Anthony! We're thrilled that you find Xref Engage Surveys robust and reliable and that our customer support has been helpful.

Regarding our comment on translation features, we have run surveys in many languages. We have a strong capability in running pulse surveys in all languages, and it is on our roadmap to improve multilingual capability across all our products further.

We're glad to hear that Xref Engage is helping you provide valid and reliable survey questions and methodology, making it easier for you to administer surveys. Thanks again for sharing your wonderful feedback.

Verified User in Hospital & Health Care
AH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Xref Engage?

Alex was our Senior Consultant. He provided transparent advice and guidance on how to maximise engagement to achieve extensive data sets to analyse and improve our service for the people we support.

Additionally, Xref's new results dashboard is user-friendly and offers customisation which allows organisations to interpret survey results as needed by all levels of the organisation. Review collected by and hosted on G2.com.

What do you dislike about Xref Engage?

There was not really anything to note about Xref Engages service or Alex. Support was always available, turn around was timely on actions and results are easily accessible and interpreted. Review collected by and hosted on G2.com.

What problems is Xref Engage solving and how is that benefiting you?

Providing opportunity for the people we support and their families/carers to provide feedback on areas such as support, management, communication, and facilities. It also offers opportunity for people to offer unguided feedback through free text options. Review collected by and hosted on G2.com.

Response from Shieanne Dcruz of Xref Engage

Thank you for sharing your positive experience with Xref Engage and Senior Consultant Alex! We're thrilled to hear that you found the advice and guidance provided to be transparent and valuable. It's great to know that you appreciate the user-friendly results dashboard and customisation options.

It's fantastic to hear that Xref Engage is helping you gather feedback on various aspects to improve services for the people you support. Thanks again for your review.

TB
Human Resources Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Xref Engage?

The qualified staff, the ease of implementation and the data!

Charlie and Aaron, provided outstanding support and insightful analysis throughout the survey process. Their expertise in unpacking the reports enabled our Management Team better understand and utilise the comprehensive data more effectively. This really was the perfect blend of everything we were looking for in a 360 Review and the XRef team not only met, but exceeded our expectations. Thanks guys :) Review collected by and hosted on G2.com.

What do you dislike about Xref Engage?

Nothing all our needs were met, anything I didn't initially understand Charlie took the time to run through with me. Review collected by and hosted on G2.com.

What problems is Xref Engage solving and how is that benefiting you?

This was a Council resolution that requested our Team explore.

It has helped have a much better understanding our Management Team, and ways we can learn and grow together. Review collected by and hosted on G2.com.

Response from Shieanne Dcruz of Xref Engage

Thank you for sharing your positive experience, Tara! It's great to know that our platform met all your needs. We are thrilled to hear that Charlie and Aaron provided exceptional support and analysis, making the survey process smooth and insightful for your team.

We are all about helping organisations give a voice to their people, so we are delighted that Xref Engage has helped your team better understand and effectively use the comprehensive data. Thank you for choosing Xref Engage!

Verified User in Non-Profit Organization Management
AN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Xref Engage?

The consultants are so easy to work with and provide fantastic customer support to ensure you understand all the various survey's available and what will work best for your organisation. The Benchmarking done by the platform also enables you to report back to your organisation on how you are performing compared to the industry and not just your year on year data. Review collected by and hosted on G2.com.

What do you dislike about Xref Engage?

Working across multiple platforms for different surveys but this is being resolved Review collected by and hosted on G2.com.

What problems is Xref Engage solving and how is that benefiting you?

Enabling staff to provide annonymous feedback and suggestion throughout the entire life cycle. We are able to use this feedback to inform initiatives to be undertaken to meet the wants of our staff not just what we think they want. This results in greater uptake of these initiatives. Review collected by and hosted on G2.com.

Response from Shieanne Dcruz of Xref Engage

Thank you for your excellent review. We appreciate your wonderful words about our support team and consultation process. We are also happy to hear that you are gaining valuable insights from the Xref Engage benchmarking tool that shows where you stand out and opportunities for improvement.

Decades of experience in giving employees a voice, enable us to tailor data-driven surveys to drive real organisational change so its great to hear that Xref Engage is helping you cultivate a strong, positive workplace culture guided by real feedback from your people.

CG
People and Performance Consultant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Xref Engage?

The survey questions are appropriate and the ability to include additional questions ensures the information received were aligned with the organisation. It is very easy to implement and the portal to review the results easy to navigate. The support received from the Consultant was outstanding. Review collected by and hosted on G2.com.

What do you dislike about Xref Engage?

There is nothing that I can think of for the needs of my clients Review collected by and hosted on G2.com.

What problems is Xref Engage solving and how is that benefiting you?

It is providing an analysis of the currently feelings within the organisation and allowing a focussed action plan to address any issues. Review collected by and hosted on G2.com.

Response from Shieanne Dcruz of Xref Engage

Thank you for your 5-star review on Xref Engage, Chris! We're thrilled to hear that you find our survey questions appropriate, implementation easy, and support outstanding.

At the heart of Xref Engage is a group of highly experienced professionals, including HR experts and workplace psychologists, who understand the challenge of improving culture, leadership and service quality. Thanks again for your review.