It offers virtual agent solutions for customer support teams. It enables customer support agents to improve their performance and removes customer frustration. Review collected by and hosted on G2.com.
As of now nothing, as currently just evaluation level of using and moreover it provides a browser extension. It improves team productivity as it is contextual intelligence for customer support. Review collected by and hosted on G2.com.
It is a great website to use, It provides great support in the time of need and I have collegues who use it and have had a great experiance using the same, I would recommend it Review collected by and hosted on G2.com.
You can sometime put case details but they arent that processed fast, apart from that its a great app to use Review collected by and hosted on G2.com.
The Contextual Search works like magic.., especially when you have tons of internal content to go through., It can save you a lot of time. Review collected by and hosted on G2.com.
The context match is very good., at almost an accuracy of 90%., but still at times.. it goes slighly off., but very rarely. Review collected by and hosted on G2.com.
Ability to find documents across the internal assets Review collected by and hosted on G2.com.
None at this time , currently reviewing the time savings efforts Review collected by and hosted on G2.com.