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xFind Reviews & Product Details

xFind Overview

What is xFind?

xFind is an AI driven enterprise search platform whose mission is to supercharge any business interaction with the most relevant enterprise knowledge. We offer a headless platform that can quickly connect to any customer touchpoint, get a question and provide an answer based on any connected 1st party knowledge. What differentiates xfind is our ability to connect to our customers knowledge bases, and respond to complex inquiries with both the answer and the relevant 1st party content. And we can do this on any piece of content, much faster and more accurately than our competitors!

xFind Details
Discussions
xFind Community
Languages Supported
German, English, French, Spanish
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Seller Details
Seller
xFind
Year Founded
2019
HQ Location
Tel Aviv, IL
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®

Sariel M.
SM
Overview Provided by:

Recent xFind Reviews

AS
Abhishek S.Mid-Market (51-1000 emp.)
4.5 out of 5
"Search Your Database And System Accurately And Quickly With xFind"
It's a fantastic tool that gives us a ton of information pertinent to our quest by actually retrieving it from an enormous amount of online resourc...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"xFind Review"
It's a great tool which provides us a lot of data relevant to our search by actually fetching them from a huge pool of resources available online ,...
umesh s.
US
umesh s.Mid-Market (51-1000 emp.)
4.5 out of 5
"Best application for DB"
xFind auto detects the errors in our database and highlight them. Accuracy of finding is fast and accurate in this application. Best for finding ...
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xFind Media

xFind Demo - xFind Salesforce App
xFind automatically presents specific relevant items from Salesforce and Confluence, based on analysis of the text and metadata of the case.
xFind Demo - xFind Zendesk App
xFind automatically presents specific relevant items from Zendesk and Confluence, based on analysis of the text and metadata of the case.
xFind Demo - The xFind Dashboard - Usage and Knowledge analytics
Receive analysis on how users are using your knowledge via xFind, and what knowledge is required to answer customer needs.
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Have you used xFind before?
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14 xFind Reviews

4.3 out of 5
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14 xFind Reviews
4.3 out of 5
14 xFind Reviews
4.3 out of 5

xFind Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for xFindQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AS
Business Development Manager
Information Technology and Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about xFind?

It's a fantastic tool that gives us a ton of information pertinent to our quest by actually retrieving it from an enormous amount of online resources. We can narrow down the words we believe will best fit our search results with its focused search feature. It assists us in investigating various tools, integration techniques, and optimal pairings with them. Review collected by and hosted on G2.com.

What do you dislike about xFind?

When a search is conducted without focus, occasionally it produces responses unrelated to the topic at hand. It's difficult to think of a drawback aside from that. Its user interface is easy-to-explore. Review collected by and hosted on G2.com.

What problems is xFind solving and how is that benefiting you?

The inaccuracies in our database are automatically detected and highlighted. I usually utilized it to search the system for documents or other information. It displays precise data quickly. Common problems like erroneous results, ineffective searches, and information overload are resolved by it. Practically all SAAS verticals benefit from it. Review collected by and hosted on G2.com.

Verified User in Automotive
TA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic Review from User Profile
Incentivized Review
What do you like best about xFind?

xFind is handy tool, really appreciate how incredible it is. it is a smart search at your finges.most loveable thing about xFind is scours through vast amount of information. pick exactly about our needs. Instantly connecting you with relevent nuggets of knowledge. xfind delivering goods, Its like having communication with a genius researcher who always knows where to find the answers. In this world with lots of information, xFind is the compass that guides you straight to the gold Review collected by and hosted on G2.com.

What do you dislike about xFind?

i m not facing problems right now actually, but if i can change then i will, sometimes without focus search it genrates answers that are not relatated to the problem/question. Review collected by and hosted on G2.com.

What problems is xFind solving and how is that benefiting you?

In our orgnization, we are trying to explore diffrent tools and integration methods and best combinations with them, xFind helpes us in all such cases.

love the way it helped us. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about xFind?

It's a great tool which provides us a lot of data relevant to our search by actually fetching them from a huge pool of resources available online , so it's like interaction with an expert researcher who avails us with information we ask them. Review collected by and hosted on G2.com.

What do you dislike about xFind?

As of now I'm not able to find any cons of using xFind, but sometimes the results related to my search are not at all related so maybe they need to work on better spider crawling for fetching accurate results for a search query. Review collected by and hosted on G2.com.

What problems is xFind solving and how is that benefiting you?

It helps me fetch relevant information about documents and other details instantly as I don't have to wait while working on a specific use case , so making the data easily available within few seconds while solving common issues like inefficient searches, inaccurate results, etc. and it makes sure information is not overladed. Review collected by and hosted on G2.com.

Asad A.
AA
Full Stack Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about xFind?

it auto detects the issue you are trying to find solutions for and highlights those in your databases. Its focused search helps you filter out the words you think will best match your search results. Review collected by and hosted on G2.com.

What do you dislike about xFind?

its hard to think of a downside but if i would change something it would be that sometimes without focus search it produces results that are not relatated to the cases. Review collected by and hosted on G2.com.

What problems is xFind solving and how is that benefiting you?

It helps me find relevant information when I need to provide information regarding a specific topic or there are similiar cases in the past which I can go through for reference. Review collected by and hosted on G2.com.

SK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about xFind?

I really liked hoe xFind was very customer based so its very easy to understand and use it since t was made to be helpful for the cutomers. They made it very easy and accesible. Review collected by and hosted on G2.com.

What do you dislike about xFind?

I dislike how they are newer and dont have the means to supports a bigger consumer amount in a sense of coworkers to help out people using this company. Nothing else. Review collected by and hosted on G2.com.

What problems is xFind solving and how is that benefiting you?

They are helping with any customers needs that get brought about and they attacked every problem the same giving everyone the same amount of time and effort into their issues. Review collected by and hosted on G2.com.

umesh s.
US
Graduate Engineer Trainee
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about xFind?

xFind auto detects the errors in our database and highlight them.

Accuracy of finding is fast and accurate in this application.

Best for finding documents internally.

Highly recommended. Review collected by and hosted on G2.com.

What do you dislike about xFind?

No problems till now . Everyone should use it. Review collected by and hosted on G2.com.

What problems is xFind solving and how is that benefiting you?

It's mostly used while searching documents or any other information in system.It shows accurate data in short time.We don't have to wait . Review collected by and hosted on G2.com.

Abhilash K.
AK
Graduate Engineering Trainee
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about xFind?

I like xFind because it makes searching for things easy, fast, and accurate. Review collected by and hosted on G2.com.

What do you dislike about xFind?

No problem as such some times its not working properly Review collected by and hosted on G2.com.

What problems is xFind solving and how is that benefiting you?

xFind" helps find information quickly and accurately, which saves them time and reduces frustration. It solves common issues like inefficient searches, inaccurate results, and information overload, making it easier for users to get the information we need Review collected by and hosted on G2.com.

Palash S.
PS
Lead Technical and Product AI/ML Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about xFind?

It's a sweet combination of using GPT to build the Customer Experience and support a dream to work with Review collected by and hosted on G2.com.

What do you dislike about xFind?

Sometimes granular level of data research can lead to few data security issues Review collected by and hosted on G2.com.

What problems is xFind solving and how is that benefiting you?

Proactive Customer Support improving the Customer experience with great support Review collected by and hosted on G2.com.

Ankit S.
AS
SEO Analyst
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about xFind?

xFind help our support system to find the information quickly so that they can answer the customers questions answers precisely. It helps with almost all saas vertical. Review collected by and hosted on G2.com.

What do you dislike about xFind?

There is nothing much to dislike. They can improve usability and consider pricing, as startups can't invest much in such software. Overall experience is good so nothing to dislike. Review collected by and hosted on G2.com.

What problems is xFind solving and how is that benefiting you?

Many times when customers find some problem and support system need to check the resources to find the exact answers to the customers query, here they don't need to invest much time finding the answerd xFind help to find such information with existing resources quickly. Review collected by and hosted on G2.com.

Gourav S.
GS
Product Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about xFind?

The solution helped our support teams across verticals like finance, marketing, branding, and logistics to close their tickets quickly. This reduced the support TAT drastically. Moreover, the solution was straightforward to integrate with our enterprise product salesforce. Review collected by and hosted on G2.com.

What do you dislike about xFind?

Nothing as such. The solution is slightly priced higher, but it is worth it. Review collected by and hosted on G2.com.

What problems is xFind solving and how is that benefiting you?

The overall TAT of closing tickets was very high. Our teams were spending a lot of time in cross-functional coordination. xFind integration with salesforce equipped our support teams with the relevant information to enable them close tickets easily. Review collected by and hosted on G2.com.

Response from Sariel Moshe of xFind

Thanks Gourav! We're happy to hear you are finding xFind useful and easy to use.