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xFind Reviews & Product Details - Page 2

xFind Overview

What is xFind?

xFind is an AI driven enterprise search platform whose mission is to supercharge any business interaction with the most relevant enterprise knowledge. We offer a headless platform that can quickly connect to any customer touchpoint, get a question and provide an answer based on any connected 1st party knowledge. What differentiates xfind is our ability to connect to our customers knowledge bases, and respond to complex inquiries with both the answer and the relevant 1st party content. And we can do this on any piece of content, much faster and more accurately than our competitors!

xFind Details
Discussions
xFind Community
Languages Supported
German, English, French, Spanish
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Seller Details
Seller
xFind
Year Founded
2019
HQ Location
Tel Aviv, IL
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®

Sariel M.
SM
Overview Provided by:

Recent xFind Reviews

AS
Abhishek S.Mid-Market (51-1000 emp.)
4.5 out of 5
"Search Your Database And System Accurately And Quickly With xFind"
It's a fantastic tool that gives us a ton of information pertinent to our quest by actually retrieving it from an enormous amount of online resourc...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"xFind Review"
It's a great tool which provides us a lot of data relevant to our search by actually fetching them from a huge pool of resources available online ,...
umesh s.
US
umesh s.Mid-Market (51-1000 emp.)
4.5 out of 5
"Best application for DB"
xFind auto detects the errors in our database and highlight them. Accuracy of finding is fast and accurate in this application. Best for finding ...
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xFind Media

xFind Demo - xFind Salesforce App
xFind automatically presents specific relevant items from Salesforce and Confluence, based on analysis of the text and metadata of the case.
xFind Demo - xFind Zendesk App
xFind automatically presents specific relevant items from Zendesk and Confluence, based on analysis of the text and metadata of the case.
xFind Demo - The xFind Dashboard - Usage and Knowledge analytics
Receive analysis on how users are using your knowledge via xFind, and what knowledge is required to answer customer needs.
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Have you used xFind before?
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14 xFind Reviews

4.3 out of 5
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14 xFind Reviews
4.3 out of 5
14 xFind Reviews
4.3 out of 5

xFind Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for xFindQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
NS
Chatbot Intern
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about xFind?

It offers virtual agent solutions for customer support teams. It enables customer support agents to improve their performance and removes customer frustration. Review collected by and hosted on G2.com.

What do you dislike about xFind?

As of now nothing, as currently just evaluation level of using and moreover it provides a browser extension. It improves team productivity as it is contextual intelligence for customer support. Review collected by and hosted on G2.com.

What problems is xFind solving and how is that benefiting you?

It integrates with enterprise knowledge platforms like zendesk,slack,G suite and salesforce and helps agent through out a ticket and automatically delivers the most relevant , updated information across all departments. Review collected by and hosted on G2.com.

Kevin P.
KP
Field Marketing Associate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about xFind?

It is a great website to use, It provides great support in the time of need and I have collegues who use it and have had a great experiance using the same, I would recommend it Review collected by and hosted on G2.com.

What do you dislike about xFind?

You can sometime put case details but they arent that processed fast, apart from that its a great app to use Review collected by and hosted on G2.com.

What problems is xFind solving and how is that benefiting you?

It is a good customer service app and helps navigate through the problems in a very semless and supportive way Review collected by and hosted on G2.com.

Jagadish B.
JB
Senior Team Lead, Data Science & Data Engineering
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about xFind?

The Contextual Search works like magic.., especially when you have tons of internal content to go through., It can save you a lot of time. Review collected by and hosted on G2.com.

What do you dislike about xFind?

The context match is very good., at almost an accuracy of 90%., but still at times.. it goes slighly off., but very rarely. Review collected by and hosted on G2.com.

What problems is xFind solving and how is that benefiting you?

Content Moderation and New Content creation., Validation and content expansion based on previous work. Review collected by and hosted on G2.com.

Paul L.
PL
Securities Financing Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about xFind?

Ability to find documents across the internal assets Review collected by and hosted on G2.com.

What do you dislike about xFind?

None at this time , currently reviewing the time savings efforts Review collected by and hosted on G2.com.

What problems is xFind solving and how is that benefiting you?

Finding documents that were not saved in the correct format Review collected by and hosted on G2.com.