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It is approachable and simple to use. The response time, should you be struggling, is always quick too. There's plenty of support to assist in using all features and it makes day to day and audit requests much more simple. Review collected by and hosted on G2.com.
That I can't use it all! There's a couple of features within statements that I think could do with tweaking but I'm sure they're just company specific. Overall there's not a lot at all. Review collected by and hosted on G2.com.
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51 out of 52 Total Reviews for Xelix
Overall Review Sentiment for Xelix
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Mostly using for statement reconciliations.
Very straight forward to use.
Learns as I learn and feed it more information.
I especially like the exported copy for vendors as it is very straightforward, I have even had a similar response from a supplier to say how much easier it was to read.
We have also had a great amount of support and patience from the customer support team, it has been a long journey to ditch our old ways. Review collected by and hosted on G2.com.
The only trouble I have found is when suppliers have strangly formatted statements however this was an issue with our old way of working and most of the issues we have found the xelix support team have been able to give us solutions to make it easier to work with. Review collected by and hosted on G2.com.
I've implemented Xelix in a couple of organisations now where we've previously used retrospective looking audit recovery firms. Primarily used for identifying historical duplicate invoices and invoice errors but the forward looking aspect and proactive nature of identifying potential duplicates is saving unnecessary cash leakage and identifying root causes for duplicates. Its a key daily tool for the AP team and the setup is straightforward with minimal tech integration.
Xelix is a company that always appears to be on the front foot with further developments and takes feedback from clients very seriously. The addition of the statement recs module gives the AP team another string to its bow and takes out a lot of the churn needed for manual reconciliations - i'm excited about the Inbox module and what that can bring to the team too. Review collected by and hosted on G2.com.
Nothing to dislike - I've always found the Xelix customer success team very helpful and encouraging. Review collected by and hosted on G2.com.
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The Xelix system is one of the best we have used. We have trialled others before to help us imporve our transactional side of the business and xelix is by th far the easiest one we have. The team and espically Paris have been great with us setting up weekly calls and monthly reviews. A company of our size turning over billions in revenue every year you could imagie how many invoice we enter. The system picks up every single error/duplicate we have. The statement reconcillaiton tool is brilliant as it helps us complete recs in minutes. The best tool on xelix has to be the new AI tool they are implementing. Emails from suppliers are directly linked to the system and the AI automatically picks it up. It recommends suggestions on what to do, sending responses back and even completing statements recs. We use Xelix on a daily basis and I highly recommend to any company out there to implement this tool! Review collected by and hosted on G2.com.
Nothing to dislike about xelix. All works perfect for us. Review collected by and hosted on G2.com.
With account management a critical part at all stages of implementation and post go live, it really makes the solution easy to adopt as you are supported every step of the way.
The product itself is constantly evolving to meet market demands, with again user experience at the forefront of all processes.
With seamless integrations with most ERPs it does make onboarding swift and with confidence (as long as you have quality data to feed in of course!)
This is a tool/product that can be used by many levels within the organisation on a daily or even adhoc basis due to the way the user profiles can be setup and the various modules from transactions to insights are available. Review collected by and hosted on G2.com.
I have nothing to comment here as I have been nothing but satisified with my experience. Review collected by and hosted on G2.com.
A simple solution for identifying duplicate invoices so appropriate actions can be taken to protect company funds.
Simplifying the supplier statement reconciliation process using "drag and drop" functionality allows team members to focus on solving issues rather than preparing the reconciliations.
Customer support and insights from real people Review collected by and hosted on G2.com.
N/A Queries are dealt with promtly and great communication on systems enhancements that may improve our use of the system in our regular review meetings. Review collected by and hosted on G2.com.
We have been able to not only find duplicate invoices and also the root cause. Review collected by and hosted on G2.com.
I do not have anything that I dislike about Xelix. The only negative may be there is not a canned report that shows the status of duplicates, the resolution, and reason for the duplicates. That may be because I do not know how to create it. Review collected by and hosted on G2.com.
Their Customer Service is absolutley 100%; always there to support and respond to our challenges or suggestions
We have regular catch ups and we now have a streamlined process for statement reconciliations which has reduced the time spent and is also reducing the amount of time we spend with our auditors Review collected by and hosted on G2.com.
There is nothing to dislike about this company.
From the first point of communication, through to trial and Go Live, their communication was impeccable Review collected by and hosted on G2.com.
I like being able to modify the different columns, filters and views. Review collected by and hosted on G2.com.
I don't like that in the error invoice module, it will not consolidate all errors for the one invoice, it will issue a different line for each type of error for the same invoice. Review collected by and hosted on G2.com.
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Simple opening dashboard makes it easy to see the errors identified by the product and to drill into the detail behind the summary. The product is smart in its ability to be able to find potential duplicates, which was the main reason we bought it. Review collected by and hosted on G2.com.
The product is well designed. We have had challenges getting a disciplined process for addressing and resolving the issues it identifies. Doing that is key to its machine learning. Review collected by and hosted on G2.com.