Xebo.ai (formerly Survey2connect) Features
What are the features of Xebo.ai (formerly Survey2connect)?
Analytics
- Net Promoter Score (NPS)
- Customer Satisfaction (CSAT) Score
- Customer Effort Score (CES)
- Gamification
Customization
- Stakeholder Management
- Multilanguage Support
- Multiple Branding Support
- Vertical-specific Solutions
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Xebo.ai (formerly Survey2connect) Categories on G2
Filter for Features
Analytics
Net Promoter Score (NPS) | As reported in 26 Xebo.ai (formerly Survey2connect) reviews. Calculates net promoter score (NPS) using customer feedback data. | 88% (Based on 26 reviews) | |
Customer Satisfaction (CSAT) Score | Based on 25 Xebo.ai (formerly Survey2connect) reviews. Calculates customer satisfaction (CSAT) score using customer feedback data. | 89% (Based on 25 reviews) | |
Customer Effort Score (CES) | Calculates customer effort score (CES) using customer feedback data. This feature was mentioned in 25 Xebo.ai (formerly Survey2connect) reviews. | 87% (Based on 25 reviews) | |
Gamification | Provides gamification tools to incentivize employees to leverage customer feedback insights. This feature was mentioned in 19 Xebo.ai (formerly Survey2connect) reviews. | 78% (Based on 19 reviews) |
Customization
Stakeholder Management | Based on 19 Xebo.ai (formerly Survey2connect) reviews. Provides insight concerning engagement with various stakeholders in regards to customer feedback and experience. | 89% (Based on 19 reviews) | |
Multilanguage Support | Based on 24 Xebo.ai (formerly Survey2connect) reviews. Allow users to create surveys and repond to customer feedback in a variety of languages. | 83% (Based on 24 reviews) | |
Multiple Branding Support | Allows users to deploy surveys and intake feedback data for multiple brands. This feature was mentioned in 22 Xebo.ai (formerly Survey2connect) reviews. | 85% (Based on 22 reviews) | |
Vertical-specific Solutions | As reported in 19 Xebo.ai (formerly Survey2connect) reviews. Vendor provides industry- or role-specific experience management solutions. | 86% (Based on 19 reviews) |
