--- title: Xebo.ai (formerly Survey2connect) Reviews meta_title: 'Xebo.ai (formerly Survey2connect) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 30 reviews by the users' company size, role or industry to find out how Xebo.ai (formerly Survey2connect) works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 30 scale: '5' date_modified: '2026-07-07' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Xebo.ai (formerly Survey2connect) Reviews **Vendor:** Survey2Connect **Category:** [Experience Management Software](https://www.g2.com/categories/experience-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 30 ## About Xebo.ai (formerly Survey2connect) Survey2Connect is a cutting-edge platform that redefines the way businesses manage and optimize their customer experiences, digital research initiatives, and employee experiences. With a powerful suite of AI-driven tools and an unwavering commitment to excellence, Survey2Connect empowers organizations to unlock valuable insights, enhance customer satisfaction, and drive overall business growth. With a wide range of Customer Experience, Employee Experience, and Digital Research suites, businesses can assess their current CX and EX strategy as well as test new products and services and understand the market trend all with a single platform. At the core of Survey2Connect lies the AI-Powered Customer Experience Assistant, XEBO, that helps brands automate and streamline feedback processes, providing real-time insights and actionable recommendations. Through intelligent sentiment analysis and natural language processing, the CX Assistant uncovers hidden patterns, sentiments, and trends within customer feedback, enabling businesses to proactively address issues and deliver personalized experiences that drive customer loyalty. Comprehensive Product Offerings: Survey2Connect offers a comprehensive range of products tailored to meet the diverse needs of businesses: 1. Customer Experience (CX): From customer satisfaction surveys to Net Promoter Score (NPS) assessments, Survey2Connect's CX product suite equips businesses with the tools to measure, analyze, and enhance customer experiences at every touchpoint. Our CX Solution leverages XEBO to streamline survey creation and to offer real-time analytics and intuitive dashboards to provide a holistic view of customer sentiment, enabling businesses to deliver personalized experiences and cultivate long-lasting customer relationships. 2. Digital Research: Survey2Connect's Digital Research solutions empower businesses to conduct in-depth market research, gather customer feedback, and evaluate brand perception. From online surveys to focus groups and diverse global audience panels, businesses gain comprehensive insights into consumer behavior, market trends, and competitive landscapes, enabling informed strategic decisions and targeted marketing campaigns. 3. Employee Experience (EX): Recognizing the significance of a satisfied and engaged workforce, Survey2Connect offers EX solutions that allow businesses to measure and improve employee experiences. Through customized surveys and performance assessments, organizations can uncover insights into employee satisfaction, identify areas for improvement, and implement strategies to foster a positive work environment. Key Survey2Connect product features AI-Designed Survey Industry & Touchpoint Expertise Omnichannel Collection Robust Integrations Real-time Dashboard Reporting Customer Journey Mapping AI-Powered Text and Data Analysis AI-Powered Suggestions Whitelabelled Survey Links Closing the Loop ## Xebo.ai (formerly Survey2connect) Reviews ### 1. A comprehensive survey tool **Rating:** 4.0/5.0 stars **Reviewed by:** Prithvi K. | Marketing executive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Xebo.ai (formerly Survey2connect)?** Survey2coonect company offers a wide variety of templates that you can use to create your surveys. This can save a lot of time and effort, as we won't have to start from scratch. Easy-to-use interface Affordable pricing Excellent customer support The customer support of this survey company is excellent. They are always available to help you with any problems you may have. Several different options & templates **What do you dislike about Xebo.ai (formerly Survey2connect)?** Low response rates- the biggest challenge of using it is getting a good response rate when sent to a large set of audiences. Spam filters- Getting blocked by spam filters. Although that's an industry problem but it still exists **What problems is Xebo.ai (formerly Survey2connect) solving and how is that benefiting you?** Gathering customer feedback- gather feedback on the products and services from our customer Survey after webinar or events- Helps understand how successful the event was and what are some genuine suggestions that can be incorporated ### 2. Great way to collect feedback from shareholders **Rating:** 4.5/5.0 stars **Reviewed by:** Esref H. | Co-founder, Architecture & Planning, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2023 **What do you like best about Xebo.ai (formerly Survey2connect)?** I've been utilizing Survey2Connect for several months now, and I must say, I'm thoroughly impressed. What stands out to me is its versatility - I can create various types of surveys, ranging from gauging customer satisfaction to cınducting market research and even measuring employee engagement. The cherry on top is the ability to select from an array of question formats and personalize the apperarance of my survey. **What do you dislike about Xebo.ai (formerly Survey2connect)?** Survey2Connect is a feature rich tool when compared to the other survey tools in the market. This makes the learning curve a little bit longer than the anticipated. **What problems is Xebo.ai (formerly Survey2connect) solving and how is that benefiting you?** I can distribute my surveys through a variety of channels, track the responses in real time, and generate reports, charts, and graphs to visualize my data and idenrify trends. ### 3. Survey2connect: Efficient and Comprehensive! **Rating:** 5.0/5.0 stars **Reviewed by:** Sami S. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Xebo.ai (formerly Survey2connect)?** Survey2connect excels in all aspects, from its user-friendliness and rich features to robust data analysis, security compliance, and top-notch support. I liked their most recent addition, XEBO, AI-powered assistant that effortlessly creates industry-tailored surveys and offers advanced data analysis features helping to identify pain points and gaps in the customer journey. **What do you dislike about Xebo.ai (formerly Survey2connect)?** They have wide range of industry based pre-existing templates, however, adding few more templates would really help. **What problems is Xebo.ai (formerly Survey2connect) solving and how is that benefiting you?** Its user-friendly interface, makes survey creation quick and easy with drag-and-drop functionality. The platform provides a wide range of features, including Omni channel feedback mechanism, various question types and personalized branding options. The dashboards and reporting tools are exceptional, enabling real-time response tracking for prompt decision-making. The customer support is commendable, as they are responsive and knowledgeable. The solution provides real-time insights into customer feedback and delivers personalized recommendations based on survey findings, helping to identify pain points and gaps in the customer journey. ### 4. Flexible and Accommodating **Rating:** 4.5/5.0 stars **Reviewed by:** Anmol W. | Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2023 **What do you like best about Xebo.ai (formerly Survey2connect)?** The platform is a one stop solution for CX idea and is improving/ evolving with time. Support team is very accommodating and adheres to timlines. **What do you dislike about Xebo.ai (formerly Survey2connect)?** Good things take a bit of a time at instances. The portal can offer better solutions in terms of word cloud, sentiment analysis accuracy, custom themes, etc. **What problems is Xebo.ai (formerly Survey2connect) solving and how is that benefiting you?** Measuring CX and NPS across episodes is a part of Organization's KPI's. With this we are able to generate sufficient insights and are able to communicate basis the widgets available in the Dasboard in a structured manner. The integration solutions are very adaptive and helpful which has helped in removal of manual intervention across episodes. ### 5. Survey2connect: A Comprehensive and Efficient Survey Solution Exceeding Expectations **Rating:** 4.5/5.0 stars **Reviewed by:** Hira B. | Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2023 **What do you like best about Xebo.ai (formerly Survey2connect)?** I have been using this platform for one year and I must say, it exceeded my expectations in every way. The platform's user-friendly interface made creating and customizing surveys a breeze, allowing me to tailor them to my needs effortlessly. The platform's seamless integration with other tools and platforms further enhanced its functionality and usability. Overall, Survey2connect proved to be an invaluable tool, simplifying and enhancing my surveying experience. I highly recommend it to anyone needing a comprehensive and efficient survey solution. I want to thank the most efficient and reliable team this platform has given us, especially Kanishka and Rabia being available and supportive whenever we need them **What do you dislike about Xebo.ai (formerly Survey2connect)?** I would suggest the platform should work on themes and design part can be improved bit much. Videos and animation can be introduced and more flexibility in dashboards **What problems is Xebo.ai (formerly Survey2connect) solving and how is that benefiting you?** This tools helps us to improve our data analytics and help us to create voice of customers. It allows us to gather maximum information and evaluate where we lack customer satisfaction. It empowers us to collect precise insights effortlessly. ### 6. Recommendable for solutions like customer satisfaction surveys **Rating:** 4.0/5.0 stars **Reviewed by:** Satya P. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2023 **What do you like best about Xebo.ai (formerly Survey2connect)?** We had phenomenal experience in revolutionizing the way we gather NPS & CSAT. The wide range of question types, survey formats and survey logic options offered by S2C empowered us to collect comprehensive and relevant data from our customers **What do you dislike about Xebo.ai (formerly Survey2connect)?** There are opportunities to pace-up customizable tech development requirements. there are opportunities to cater infographics, Auto Reporting capabilities, CATI, responsiveness of team **What problems is Xebo.ai (formerly Survey2connect) solving and how is that benefiting you?** The indispensable journey for us was to surge up response rates for customer feedback, S2C's wide range of survey collectors has scaled us comprehensively to set up new benchmarks of response rates in consumer durables & personal electronics protection & assistance space. ### 7. in-depth investigations through surveys **Rating:** 4.5/5.0 stars **Reviewed by:** Linda S. | Territory Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2023 **What do you like best about Xebo.ai (formerly Survey2connect)?** improves interaction with the client to ensure that the client feels valued and appreciated, valuable information can be obtained about the needs, desires and interests of the general public this helps to create a more effective marketing strategy, adapting products and services to the needs **What do you dislike about Xebo.ai (formerly Survey2connect)?** Sometimes there have been failures but nothing that could not be solved quickly **What problems is Xebo.ai (formerly Survey2connect) solving and how is that benefiting you?** Through the surveys, the exact opinion of the clients is known and has allowed a deeper analysis to create strategies that improve the weak points that are seen in the results of the surveys. ### 8. Its good! **Rating:** 3.5/5.0 stars **Reviewed by:** Bhumika P. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2023 **What do you like best about Xebo.ai (formerly Survey2connect)?** It's user-friendly. Easy to understand.. **What do you dislike about Xebo.ai (formerly Survey2connect)?** 1. Sometimes, logic doesn't work. i have to delete it and re-apply it, and then it works. 2. Language translations are terrible. Please improve it so that we can make most of it. In my survey, I manually changed translations, which is not the best use of S2C. **What problems is Xebo.ai (formerly Survey2connect) solving and how is that benefiting you?** I haven't faced such a thing but I have pointed out a few things to Suraj as Feedback about repetition of answer options. ### 9. Survey2Connect review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2023 **What do you like best about Xebo.ai (formerly Survey2connect)?** The interface is user-friendly. It has good customisation options. The reporting and analytics are functional and can be integrated with other platforms. Customer support is available but I did not use it. **What do you dislike about Xebo.ai (formerly Survey2connect)?** Nothing comes to mind. Perhaps it could do with more features. That said, there were no performance or integration issues and since I did not use customer support, I cannot assess if that was good or bad. **What problems is Xebo.ai (formerly Survey2connect) solving and how is that benefiting you?** It's a way of collecting feedback which helps to improve our products and services, thereby enhancing our customer service. Furthermore, we gather useful insights from prospective customers to refine our offering. ### 10. Best tool to capture Customer Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Shreya B. | Senior Manager - Product Marketing (Bluehost Global), Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Xebo.ai (formerly Survey2connect)?** The best part about the tool is that it presents all the survey insights in easy-to-understand reports. It really helps understand the customer & market sentiment well. **What do you dislike about Xebo.ai (formerly Survey2connect)?** Haven't faced anything major as of now. A few customers couldn't submit surveys, Not sure if it was a bug with the tool or the issue with the user's internet connection. **What problems is Xebo.ai (formerly Survey2connect) solving and how is that benefiting you?** Getting customer insights in a dashboard format which has graphs and charts is very helpful. It helps in understanding customer sentiments and deciding the next steps for the business. ### 11. The right tool for any business. **Rating:** 5.0/5.0 stars **Reviewed by:** Jackline M. | Merchant Acquisition Lead, Kenya, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Xebo.ai (formerly Survey2connect)?** Fantastic platform with helpful tools for any business. It helps the business to know what their customers love most about them, areas of improvement, and employee-customer services towards their clients. This in return helps businesses with RIO because of the customers' feedback. **What do you dislike about Xebo.ai (formerly Survey2connect)?** I wish I could get a local customer experience representative in my country. **What problems is Xebo.ai (formerly Survey2connect) solving and how is that benefiting you?** I get to know what pinpoints my customers have, what products they love most, and what they don't like. With this information, I can make decisions that benefit both the customer and us as a business. ### 12. Best Comprehensive Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Devojyoti C. | Project Coodinator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Xebo.ai (formerly Survey2connect)?** They provide us a vide range of templates for our survey which redyuces manual work as well as time as we dont have to start from scratch. **What do you dislike about Xebo.ai (formerly Survey2connect)?** Getting the spam mails and you may get blocked due to that and also the response rate as it is important when send to large audience. **What problems is Xebo.ai (formerly Survey2connect) solving and how is that benefiting you?** They help us to gather information based on our customer and the areas they are not satisfied with. They also help us collect analytics and create voice for our customers. ### 13. Place where customers get satisfied **Rating:** 5.0/5.0 stars **Reviewed by:** Abdul R. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Xebo.ai (formerly Survey2connect)?** it helps in improving the relationship between the customers and the market it is very useful in the prediction part and also helps to give our best to the customer **What do you dislike about Xebo.ai (formerly Survey2connect)?** there is nothing dislikes towards this platform it sometimes gets a bug which makes work very difficult when the deadline is on head rather everything is fine with it. **What problems is Xebo.ai (formerly Survey2connect) solving and how is that benefiting you?** it helps in continuously improving the relation with the customers to maintain every single customer's interaction and resolve the customers to build healthy relationship ### 14. 5 star service **Rating:** 5.0/5.0 stars **Reviewed by:** IMTIYAZ M. | Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Xebo.ai (formerly Survey2connect)?** Survey2Connect is the best in class research platform which provides feedback at multiple touchpoints, understand it in real-time, and deliver insights **What do you dislike about Xebo.ai (formerly Survey2connect)?** Nothing as of now which I can suggest. All Good **What problems is Xebo.ai (formerly Survey2connect) solving and how is that benefiting you?** It provides the genuine feedback at multiple touchpoints and understand it in real-time ### 15. Good survey platform **Rating:** 5.0/5.0 stars **Reviewed by:** Samiya m. | Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Xebo.ai (formerly Survey2connect)?** Use the innovative and customer-experience centric Survey2Connect platform to investigate your business challenges, analyze and explore viable solutions, and devise groundbreaking strategies. **What do you dislike about Xebo.ai (formerly Survey2connect)?** There is nothing to dislike about Survey2Connect **What problems is Xebo.ai (formerly Survey2connect) solving and how is that benefiting you?** Gives good strategies. ### 16. One place to capture feedback and user experience **Rating:** 5.0/5.0 stars **Reviewed by:** James R. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about Xebo.ai (formerly Survey2connect)?** A place to understand specific user needs, feedback and exectations to improvise the current business module in an effective way **What do you dislike about Xebo.ai (formerly Survey2connect)?** I do not prefer mentioning any kind of dislikes as the paltform has it, any particular user has access to it is being benefitted and helpful **What problems is Xebo.ai (formerly Survey2connect) solving and how is that benefiting you?** Understanding the user requirement, capturing feedback and suggestions to improvise the experience, and to reach user expectations by delivering the expectations. ### 17. Survey2Connect is the Best Platform for Surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Hemant S. | Founder and CEO, Market Research, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about Xebo.ai (formerly Survey2connect)?** Survey2Connect allows customizable surveys. There are many features to use in S2C but I like XEBO, personal CX assistant, the most. **What do you dislike about Xebo.ai (formerly Survey2connect)?** Honestly I have no issue so far since deployment the tool has been working extremely well. **What problems is Xebo.ai (formerly Survey2connect) solving and how is that benefiting you?** Great dashboards that enable us to track results on realtime. Survey2Connect is easy to use and build simple and complex surveys. I think it provides best customer experience solutions. ### 18. It was a great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammed Z. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2023 **What do you like best about Xebo.ai (formerly Survey2connect)?** It is a great solution, which covers all the aspects of polling and servey aspects, and using interactive interface, digitlized methodologies and AI. **What do you dislike about Xebo.ai (formerly Survey2connect)?** I couldn't find any negative aspects about servey2connect solution, it is amazing and it is the last generation of polling and servey solutions. **What problems is Xebo.ai (formerly Survey2connect) solving and how is that benefiting you?** It is solving all the related demands of polling and servey processes. ### 19. Great **Rating:** 5.0/5.0 stars **Reviewed by:** khalid a. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2023 **What do you like best about Xebo.ai (formerly Survey2connect)?** Ticketing and logics it makes reporting easier **What do you dislike about Xebo.ai (formerly Survey2connect)?** we still face some technical issue from time to time **What problems is Xebo.ai (formerly Survey2connect) solving and how is that benefiting you?** ticketing following up with customers on there issues ### 20. Gets the basics right **Rating:** 4.5/5.0 stars **Reviewed by:** Radha Mohan G. | Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2023 **What do you like best about Xebo.ai (formerly Survey2connect)?** They have the basics right i.e the minimum features required to create, send and analyse survey responses. Can improve the UI for the surveys **What do you dislike about Xebo.ai (formerly Survey2connect)?** The UI is a bit outdated. Can be improved to give modern feel, especially for mobile view. **What problems is Xebo.ai (formerly Survey2connect) solving and how is that benefiting you?** Understanding customer voice and concerns. Helps gives an understanding of which processes are doing good and which need to be improved. ### 21. A complete Omnichannel Survey tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about Xebo.ai (formerly Survey2connect)?** Can handle all the channels of customer interaction. Can be used internally for employees as well as for cutomers. Very easy to creat and monitor surveys. Comprehensive reporting platform **What do you dislike about Xebo.ai (formerly Survey2connect)?** Nothing that I can think of, most the feautures are useful. Maybe I can write a review after a year to give a more detailed review since we stared it a few quaters back. **What problems is Xebo.ai (formerly Survey2connect) solving and how is that benefiting you?** Gives insights to how the customer perceive our brand and how satisfied the employees are. Give us enough information to take actions on the ground. ### 22. The one number that is making a difference in Patient Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2023 **What do you like best about Xebo.ai (formerly Survey2connect)?** Survey2connect has been a great eye opener. It has helped us to learn about our patients. Todate we have received over 50,000 responses in our hallmark patient experience survey. The support provided by Kanishka and Purvasha has been really good too! **What do you dislike about Xebo.ai (formerly Survey2connect)?** Survey2connect has a nuymber of features that are not active. This has been on the making for a long time. We are still waiting for that to workout. We feel this is a big drawback **What problems is Xebo.ai (formerly Survey2connect) solving and how is that benefiting you?** Helping us with Patient feedback. Employee feedback. And being available whenever we need them. ### 23. Excellency in the survey platform **Rating:** 5.0/5.0 stars **Reviewed by:** Naima Mwina M. | Founder and Managing Director, Customer Experience Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Xebo.ai (formerly Survey2connect)?** It allows for real-time feedback enabling closing the loop. **What do you dislike about Xebo.ai (formerly Survey2connect)?** None. It is a great tool to use as it gives the dashboards to be able to monitor and action **What problems is Xebo.ai (formerly Survey2connect) solving and how is that benefiting you?** Customer experience, employee experience ### 24. Overall satisfied with the product **Rating:** 4.0/5.0 stars **Reviewed by:** Vineet R. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Xebo.ai (formerly Survey2connect)?** Outstanding product with exceptional customer support - highly recommended! **What do you dislike about Xebo.ai (formerly Survey2connect)?** Needed capabilities to block duplicate responses from same IP address **What problems is Xebo.ai (formerly Survey2connect) solving and how is that benefiting you?** Survey2Connect helps us in showing the effectiveness of the campaign that we run. ### 25. Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammed Q. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2023 **What do you like best about Xebo.ai (formerly Survey2connect)?** Easy to use and product is good. We should be to promot **What do you dislike about Xebo.ai (formerly Survey2connect)?** Need to intro few new Dashboard. They have to introduce more AI **What problems is Xebo.ai (formerly Survey2connect) solving and how is that benefiting you?** PROMPTING SERVICES ### 26. Great Way to get Customer Feedback **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Xebo.ai (formerly Survey2connect)?** Survey2Connect has a fantastic user interface - the dashboards are easy to understand and beautiful, allow others to understand our data **What do you dislike about Xebo.ai (formerly Survey2connect)?** There are times when the team has questions and the support is not the best at answering everything in a way that is fully actionable **What problems is Xebo.ai (formerly Survey2connect) solving and how is that benefiting you?** Getting feedback from the customers and from employees ### 27. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** July 18, 2023 **What do you like best about Xebo.ai (formerly Survey2connect)?** Team is supportive and flexible. Team is on top of things while solving the problem **What do you dislike about Xebo.ai (formerly Survey2connect)?** Technical aspects like Cross tab at times creates an issue while applying the filters. **What problems is Xebo.ai (formerly Survey2connect) solving and how is that benefiting you?** Agile and quick surveys. ### 28. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Xebo.ai (formerly Survey2connect)?** The ease of use and wide reach to customers plus the ability to collect targeted information. **What do you dislike about Xebo.ai (formerly Survey2connect)?** The export facilities of reports needs some upgrades **What problems is Xebo.ai (formerly Survey2connect) solving and how is that benefiting you?** Engagement with customers ### 29. Survey2Connect is simple to use ,user friendly & in real time dashboards makes it robust solution. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Xebo.ai (formerly Survey2connect)?** User friendly and Robust , and also loved it. **What do you dislike about Xebo.ai (formerly Survey2connect)?** Nothing , we loved everything in SURVEY2CONNECT Solution. **What problems is Xebo.ai (formerly Survey2connect) solving and how is that benefiting you?** Customer engagement , experience and also sometimes for employee experience. ### 30. Large table of original services. **Rating:** 4.5/5.0 stars **Reviewed by:** Marta J. | Team Manager, Consumer Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2019 **What do you like best about Xebo.ai (formerly Survey2connect)?** Survey2connect is a very complete and very interesting page, it has a variety table where it offers different services such as: Customer Experience, Employee Experience, Market Research. where, thanks to each one of these, it will help us to optimize the finances and the operation of the company. It also offers clear and objective answers, so that its use is more favorable, with an easy to understand analytics. Finally, I can indicate that the system is useful and very complete and favorable its use in the company. **What do you dislike about Xebo.ai (formerly Survey2connect)?** We have no problems has been very favorable. **Recommendations to others considering Xebo.ai (formerly Survey2connect):** We recommend communicating with support so that you can guide them to use the page, although if it is necessary to have prior knowledge of creating surveys, the page also has a guide and its tools are simple to use and so wonderful to create large schools and distribute them, too It can be associated with another analytics page to receive simple answers, it is only optional, since the page also offers them to you. **What problems is Xebo.ai (formerly Survey2connect) solving and how is that benefiting you?** We were looking for programs that offered us services to create surveys for people, employees and for a new brand and thus receive favorable responses, we are very grateful to this very complete panel, offering each of the services we were looking for, and in addition to having a incredible support. Another problem is the very affordable price for what it offers, in my opinion very cheap. ## Xebo.ai (formerly Survey2connect) Discussions - [What is Survey2Connect used for?](https://www.g2.com/discussions/what-is-survey2connect-used-for) - 2 comments - [View Xebo.ai (formerly Survey2connect) pricing details and edition comparison](https://www.g2.com/products/xebo-ai-formerly-survey2connect/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-15+09%3A14%3A20+-0500&secure%5Bsession_id%5D=4fa54c82-b6ec-48fa-a43d-3a42c02b89cc&secure%5Btoken%5D=0fdd0885126c17f86ce381e2e59585c9321d84e1086e0fc8129dc528d29af34c&format=llm_user) ## Xebo.ai (formerly Survey2connect) Features **Analytics** - Net Promoter Score (NPS) - Customer Satisfaction (CSAT) Score - Customer Effort Score (CES) - Gamification **Customization** - Stakeholder Management - Multilanguage Support - Multiple Branding Support - Vertical-specific Solutions **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Experience Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance ## Top Xebo.ai (formerly Survey2connect) Alternatives - [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) - 4.3/5.0 (725 reviews) - [AskNicely](https://www.g2.com/products/asknicely/reviews) - 4.7/5.0 (1,029 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,026 reviews)