Video Reviews
820 Xactly Incent Reviews
Overall Review Sentiment for Xactly Incent
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Xactly Incent is a complex system that can be customized to calculate your company's commissions with ease. It makes a process that can be very arduous and time-consuming much, much simpler. It is also very user-friendly. Great system! Review collected by and hosted on G2.com.
I wouldn't say there are any downsides to using Xactly Incent. There are only some minor system improvements that could be made to make it easier to navigate, such as being able to go back to the previous search results rather than having to re-search. Review collected by and hosted on G2.com.
Xactly Incent is a very flexible tool to configure to compute commissions based on set parameters for different teams across the globe. The tool itself is intuitive to use once set up correctly. Review collected by and hosted on G2.com.
The downside is that it does not have features like automatic reports delivery. However, you can create custom reports using the analytics and give access to people who need to work on these reports. Review collected by and hosted on G2.com.
The implementation is relatively seamless, with a well-versed rules builder (training/certifications from Xactly!), clear user and reporting requirements and a robust test plan. The framework ensures that all steps are covered to calculate commissions correctly. And now, by using Connect for transaction uploads, we ensure that the data transformation rules are also error-prone. Xactly Incent provides the appropriate level of transparency and workflows for plan participants, sales management, finance and accounting. We have a sound audit trail and detailed sales performance data to highlight outliers and present incentive plan efficacy results. Review collected by and hosted on G2.com.
Some reporting capabilities could be improved to offer more flexibility, either in displaying Incentive Statements, creating plan documents in eDocs or presenting results via Analytics. Review collected by and hosted on G2.com.
How easy it was to get up to speed using the software. Distribution of statements and programming plans year over year. One of my favorite things was the ability to version off rules, plans, quotas, etc... Review collected by and hosted on G2.com.
Lots of places to apply changes. Some items could not be hidden from view once created. Things such as Processing groups. One place to make changes to a team. I believe this is now available. Review collected by and hosted on G2.com.
Xactly Incent really motivates sales representatives as it gives transparancy about their results and also competitiveness within the organization. It brings together sales, finance and human resources for the sales organization. Review collected by and hosted on G2.com.
Xactly Incent is a relatively difficult tool to develop internally and you most probably will need help from either Xactly or an external consultancy team to fix bugs or develop new key performance indicators. Review collected by and hosted on G2.com.
The more I use the product, the more intuitive it becomes. Review collected by and hosted on G2.com.
We've built our own separate service desk and the out of the box one with Incent wasn't robust enough for our use case. Would love a more customizable, fully featured one. Review collected by and hosted on G2.com.
As someone who doesn't have software experience and had to pick up maintaining Xactly for our sellers, it was easy to learn. I like the improvements that have been made to the interface as well since I started using Xactly, especially the hierarchy change. Review collected by and hosted on G2.com.
I wish I didn't have to change my password so often; certain steps can take longer than I would like with uploads and deleting batches. I also wish there was an easier way to download multiple time periods of data. Review collected by and hosted on G2.com.
Powerful and plentiful calculations, Live access for many users, customised compontents and statement views. Review collected by and hosted on G2.com.
Analytics too hard to use/create. Should be simplier.
Back end formulas and component building should be simplier to self customise. Review collected by and hosted on G2.com.
If you have a consultant with wide experience in Xactly, then the tool can be customized easily and can cover even types of plans that are very complex. Review collected by and hosted on G2.com.
The view should be more user-friendly. Not very intuitive for complex plans where part of the commission is calculated in triggers. Review collected by and hosted on G2.com.
Professional visibility to Sales Team, Quick turn up on commission calculations and easy to build different level of Reporting. Review collected by and hosted on G2.com.
No Quota attainment Dashboard, Big challenges in updating the Quotas for different versions Review collected by and hosted on G2.com.