Xactly Incent Reviews & Product Details - Page 47

Site never seems to be down, let's me keep track very easily. Review collected by and hosted on G2.com.

Nothing. The web site is always working. Review collected by and hosted on G2.com.

A vast range of products such as Incent, connect, Analytics, Forecasting etc. Functionality to connect and integrate with other software. Functionality to implement based on your requirements and personalisation. Review collected by and hosted on G2.com.

Xactly can improve its reporting structures. Currently, Analytics lacks much functionality which should have been there. Community portals to be accessed from other environments. Review collected by and hosted on G2.com.

Incent allows us to automate our incentive calculations fully and is very flexible with configuration. The tool is very transparent, allowing admins and end users to understand what is included in attainment and payouts.

Xactly's CSM support is world-class, helping ensure we are consistently successful, and the Xactly Community includes lots of training and reference material with many opportunities for official certifications. Mobile Incent is also a fantastic app for the seller and their managers. Review collected by and hosted on G2.com.

Incent-based reporting has room for improvement, such as adding custom fields to the "results" sections in Credits and Commissions and not being able to pull results for multiple periods in a single search. Using "triggers" could get complicated (although simplification is on their roadmap). Limiting prior period runs also makes it difficult when the business makes many prior period updates. The dispute resolution functionality has some opportunities for improvement. Issues can only be worked by a single admin and are not transparent to an admin team. Review collected by and hosted on G2.com.

Setting up the comp plans is pretty easy, and Xactly customer service is great, if needed. Xactly also is very reliable once set up each year, and I always have confidence in the calculations. Review collected by and hosted on G2.com.

The reports are in buckets and don't provide the full picture of an order from booking to payout. The user will have to merge the reports to see order info, customer info, commission info, and final payout. Review collected by and hosted on G2.com.

Xactly is a great tool for calculating and displaying commissions. I find it user-friendly as an admin, and the users seem to catch on quickly. When connected directly with Salesforce, it is an admin's dream tool. Seamless integration makes for fewer errors and human touches to any data. After taking many training courses, Xactly provides all the techniques and best practices for troubleshooting. Xactly displays easy-to-read gauges for end-users and provides a tool to distribute comp plans and keep records all in one place. Review collected by and hosted on G2.com.

It would be great if there were more year-to-date reporting within the tool for Admins, managers, and reps. Ideally, pulling a few months' worths of Results - Commissions or Credits in one report would be extremely helpful. The new interface takes some getting used to, and there are more click tracks to get to certain places. Not being able to update workflows after sending out comp plans can be an issue if someone in the workflow were to leave the company. Review collected by and hosted on G2.com.

The system's functionality, ability and flexibility to incentivize how we need to drive the business is unmatched. The Sales Team appreciates the transparency of the data and ability to drill into each transaction. The interface for our Admins works very well. We have some great reporting tools and can give leadership what they want to see. Review collected by and hosted on G2.com.

I would like to see more functionality put around inquiries, tracking and reporting. Currently, it routes everything to our inbox, but we do not have a good way to track trends and bucket inquiries into reporting in order to identify trends. Some sophistication here would go a long way to help us identify problem areas and places we could try to simplify our plans. Review collected by and hosted on G2.com.

Xactly is able to handle extremely complicated incentive calculations, utilizing data from multiple sources. It is flexible enough to accommodate rapidly changing organizations. From my perspective the best aspect of Xactly is the excellent customer support that comes with a license. The Xactly team is very responsive to address issues quickly, which is essential when trying to calculate incentive payouts in time for payroll deadlines. Review collected by and hosted on G2.com.

Xactly does require significant investment to learn how to operate. It is a sophisticated program that has its own rules and processes. However, as a compensation professional, I have found it worthwhile to invest time to learn how to use Xactly. I used spreadsheets for years, but our profession is moving more and more towards full automation. Review collected by and hosted on G2.com.

Xactly is really good at ensuring the most complex situations are built into the logic. There are other programs out there that cannot handle complex situations. Also, the support from the Xactly team is 1st class. Review collected by and hosted on G2.com.

At times Xactly can be cumbersome at viewing data and a little slow loading data. In addtion, would like to see better reporting features and better dashboards. Review collected by and hosted on G2.com.

I've only been using Xactly for a year but have found it very user-friendly for the most part. I'm able to view employees' commissions with relative ease. Additionally, seeing the breakdown of what the payment entails is pretty transparent. We also have a very good relationship with our Xactly Rep (Allie Libow). Allie is very attentive, nice and professional when answering any inquiries our team may have. With only a year of experience with Xactly, it's challenging to comment further. Review collected by and hosted on G2.com.

I wish you could open more than one xactly at once in your browser. There are many instances in which I need to make multiple changes at once and I can't because I can only have one Xactly open at a time. Also, it would be nice to have the ability to update an employee's email or username after they start. With only a year of experience with Xactly, it's challenging to comment further. Review collected by and hosted on G2.com.

Excelent tool to easily calculate commissions and track performance. Ive done this in excel and it's time consuming (nightmare).

Shout-out to our Xactly team, Jaspal Panesar and Jake Vento, always looking for opportunities to ease out our processes. Review collected by and hosted on G2.com.

I think incent works just fine, if any, the look of charts in Xactly analytics, not sure if we still have to keep playing with the tool or if it's the best look it can deliver, we prefer to export the results and create charts in excel or powerbi. Review collected by and hosted on G2.com.