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820 Xactly Incent Reviews
Overall Review Sentiment for Xactly Incent
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The detailed statement presentation part.
Good user interaction GUI
Easy access on reports download Review collected by and hosted on G2.com.
The deferred commission and payment information on statement bit inadequate for sales rep to understand. Review collected by and hosted on G2.com.
Salesforce integration with Incent app allows Xactly admins to configure dashboards to display to the sales team to show them their monthly revenue collected and commissions earned. Drill-down capabilities and custom field creation allow us to show and relate invoices to Salesforce opportunities which is a game changer for our team.
The Support team has always been readily available and quick to jump on calls to review and work through any issues I raised or cases I opened. Our AEs have done an incredible job at maintaining a line of communication with us from onboarding to monthly check-ins and actively work to put us in touch with the right contact or right resources for any issues we have raised. Review collected by and hosted on G2.com.
If I remember right, the rules only allow you to roll up revenue but not commission so if I'm a manager, I can quickly see how much revenue my team has brought in but I have no quick way to view in a dashboard the aggregate credit that they have earned. I think I ran into a few restrictions with some dashboard features I wanted to configure that were minor details but no real issue in the end. Review collected by and hosted on G2.com.
Xactly Incent has tons of resources for learning the software and making the space your own. I thoroughly enjoy being able to build out reporting and dashboards for Sales Executives to give them the tools they need to gauge the health of their business and make decisions. Review collected by and hosted on G2.com.
Some sales personnel seem hesitant to change and might like how commissions were presented before we used Xactly. Having a newer technology means we need to push adoption, but sometimes it's not as easy as you think, regardless of how good the software application is. Review collected by and hosted on G2.com.
Easy to navigate, presents you bonus and commission payments in one place. Easy to drill into detail and navigate back to historical data. Review collected by and hosted on G2.com.
UI needs a little refresh - I used it a few years ago and it hasn't changed much Review collected by and hosted on G2.com.
Easy overview and customizable dashboards. Integrates well with CRM system for a smooth transition of data, with customizable parameters of compensation specific to the individual roll. Review collected by and hosted on G2.com.
The graphic layout is a bit outdated compared to other enterprise-integrated apps I'm using in my work. It doesn't effect the function of Xactly, but the experience is lagging a bit behind. Review collected by and hosted on G2.com.
Single platform that has the ability to issues comp plans, calculate commissions and do reporting. Review collected by and hosted on G2.com.
Some system limitations that I have come across over the years. Limits on configuration options, plan document creation etc. I also find analytics to be not very user friendly. Review collected by and hosted on G2.com.
What I like best about Xactly is its cool interface when reviewing sales credit and quotas. The layout of the page and the tabs is nice. Review collected by and hosted on G2.com.
Sometimes when I'm updating quotas, there will be an unknown error and I will lose the data I manually entered in those fields and end up having to upload it instead (Which is fine) Review collected by and hosted on G2.com.
It saves us a lot of time and makes our bonus calculations a lot easier. Review collected by and hosted on G2.com.
It is a pretty complicated program. Not very user friendly.
It took us a lot of time to get the hang of Xactly. Review collected by and hosted on G2.com.
