WRS Health Reviews & Product Details

Easy work flow for employees compared to other EHR systems I have worked on. Billing staff is really helpful. Review collected by and hosted on G2.com.

Patients have difficulty completing any form of registering from the link that they receive via text. Also, duplicate accts are sometimes getting created when pts attempt to do the on-line registration. We have had the majority of on-line registrating shut off. Wish appt reminder calls, texts came from a local number. On insurances, I would like to have the ability to add eff dates and term dates to them so that you knew what was eff on a particular date of service. When we have an issue with the system, response time from help desk is slow. Nursing staff has issues with prescriptions going thru successfully. Physicians need to ability to add/change note, not just a spot at bottom of note that states addendum. When running eligibility on insurances, wish effective date of policy was included. There are forms that we still need to get from pts such as HIPAA , medicare secondary questionnaire because pt's don't have the ability to sign or complete online. Review collected by and hosted on G2.com.

They take an interest in making sure we are maximizing the effectiveness of their product. The recent enhancements have increased the value of the system. The company also provides virtual assistants who provide appointment scheduling and insurance verification. They are reasonably priced, too. Review collected by and hosted on G2.com.

We have intermittent issues with our interfaces which can be frustrating. When this happens they quickly work on a solution. Review collected by and hosted on G2.com.

Visually simple and easy to follow. Other software we tried were just exhausting visually and not intuitive to follow. Review collected by and hosted on G2.com.

I wish there was a pop-up wair list for when patients cancel, but we have found a work-around. I also wish there was a warning to let you know that a patient has an appointment on the same day or within a week or with another provider in the practice. That would be a time saver. Review collected by and hosted on G2.com.

It is easy to train new employees. It has a good portal feature as well. Easy to customize. Easy to use for good , thorough notes Review collected by and hosted on G2.com.

Customer service has greatly improved over the years. Support is always a necessary evil, but now there is an easy way to get problems addressed quickly. Review collected by and hosted on G2.com.

Responsive team, reputation management, records portal and ability to upload docs and fax them. Review collected by and hosted on G2.com.

I had difficulty with the clearing house, how to manage billing, etc. I went with a different company for that service. I wish I had been able to take advantage of the support that WRS now offers, but I am comfortable where I am for now. Review collected by and hosted on G2.com.

WRS Health Billing services are worth above and beyond what they charge. Highly recommend billing services. Review collected by and hosted on G2.com.

The EMR has certain glitches that at times make it difficult to work smoothly in the EMR. Review collected by and hosted on G2.com.

The lists, drop boxes and auto-fill options really save time. I also like that so much is integrated into the system, ie assessments, medications, plan, and billing. Review collected by and hosted on G2.com.

The medication page, although easily manageable, could be improved. Review collected by and hosted on G2.com.

Ability to connect with the team easily. Review collected by and hosted on G2.com.

Website created for the business is old. Review collected by and hosted on G2.com.

WRS is an easily operated EMR system. The features and functionality are exceptional. The tools incorporated are perfect for efficiency and productivity. Review collected by and hosted on G2.com.

There are continuous updates to the system that override any technical issues. Review collected by and hosted on G2.com.

The EMR is very easy to navigate. The hover box makes it easy to get the information that is needed. The message system works very well, and information is easy to track. Review collected by and hosted on G2.com.

If a large set of records is needed for a chart review, The records are selected one by one and downloaded. This makes the process time-consuming. Also, most reports requested takes 24 hours to retrieve. Review collected by and hosted on G2.com.