Writer's LLM feels genuinely responsive to the brand identity we've built for the company - which means the articles, posts, and recaps are all free of the things that normally feel uncanny about the AI reading and writing experience. It has a number of useful built-in apps, but the chat function is also great for prompts that fall outside of those.
The look is sleek, professional, and clean - it is an easy-to-use app with multiple different entry points (extensions, web app, desktop). It integrates well with the marketing systems we use, and was easy to implement.
Plus, it does grammar as well as genAI. So it replaces 2 costly subscriptions with one affordable one.
I use Writer all the time, but I've never had an issue that I've had to use customer support to. That's a great sign, but it does mean I can't comment on how their customer support is. Review collected by and hosted on G2.com.
I like most things about Writer. I would like to see the prompt library expanded to help more marketing-only clients. It has a lot of stuff that is good for product marketing and creation, but there is less for demand gen, ABM, etc. I use the chat function for these, which is fine, but it would be great to see more of the built-in prompts / apps. Review collected by and hosted on G2.com.
Video Reviews
Great tool for distributed crew of content creators
85 out of 86 Total Reviews for Writer
Overall Review Sentiment for Writer
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I like that it integrates with my work!. The plug in helps throughout using the browser, And the download works well with my Mac so writer is with me no matter where I am typing. Review collected by and hosted on G2.com.
When I use the blog writer to build a blog post it uses a lot of language that it subsequently flags as not fitting my prescribed writing rules. It would be nice if the content the AI spits out also matches the pre set rules and parameters for writer so there is less editing needed. Review collected by and hosted on G2.com.
Writer's ground-up content development flows are superior to the "chat" interface of many generation tools. They are purposefully developed by writers for writers.
I first started using Writer when I was head of content at a creative agency. We used it to keep our staff writers on style and on message across our clients. Review collected by and hosted on G2.com.
I've been using Writer since launch and it has taken a little while to train. And I'm referring to training me on how to best use the tools. A little more walkthrough and hand-holding at the begining would be helpful. Review collected by and hosted on G2.com.
Writer has been a great tool that is now part of my regular work-day routine. I can write my content, then use Writer to help edit or provide feedback. I can also check for grammar and spelling mistakes, and make sure I'm keeping to my usual writing style. This is one of my favorite features - the ability to save your writing style so that others can apply it to their work. It always keeps our documentation in sync. One of my biggest hurdles is getting over writers block. Writer definitely helps move past mental blocks. The software can provide suggestions. This allows me to get all projects completed on time and even increase my productivity. The software itself is easy to use and the plug-in is a daily game changer for all my written content. Review collected by and hosted on G2.com.
I don't have anything really negative to say. I don't have much experience with other similar products but will stick with this one! Review collected by and hosted on G2.com.
Writer does what it sets out to do. It helps correct mistakes, highlight on-brand alternatives, and gives you suggestions. For those who want a business specific AI, their offering seems interesting — but I haven't used that specific feature. Review collected by and hosted on G2.com.
There's an arbitrary cap of 5 users for anything that's not an enterprise plan (no option to pay for additional users) and the plugins are only really available on a per-software basis (meaning you'll have to find and install a plugin for every app you intend on using — vs their competitor that has a comprehensive desktop plugin). Since the last time I've tried out Writer, they've also seemed to lean so hard on the AI side that it feels like they wished they could just erase their original business concept — which doesn't make me want to invest in their software in the long term. Review collected by and hosted on G2.com.
It's very easy to use. You jump right in and ask your question and you'll get your answer. There are the prebuilt templates but I rarely use them and I imagine they're really good. I find writing out my prompt to be the best way I think through my ask so I can also tweak the ask in later stages. Review collected by and hosted on G2.com.
I sometimes find the outputs to be a little less "sharp" than the ones I get from ChatGPT. ChatGPT comes off like a very smart and funny friend. Writer comes off like a person trying to be funny but not quite being there. Having said that, I still find the firewalled environment of Writer to be safe to use. Review collected by and hosted on G2.com.
Writer AI Content Detector in identifying AI-generated content is impressive. It differentiates between human-written and AI-generated text. It's easy to use and frequently using on weekly basis.
The tool is quite easy to operate, with a simple interface that makes it reachable to everyone and easy to implement.
Customer support team is ready to assist on real-time. Review collected by and hosted on G2.com.
It provide accurate results, but there are few chances where creative human writing might be shown as AI generated.
The mobile experience is just usable. There are much more enhance to provide the same experience as we are experiencing over the desktop.
Integration with other platforms like CRM is going to be more useful to make the smooth process of work flow. Review collected by and hosted on G2.com.
What I love about Writer is you can set up your brand and then it customizes the writing suggestions based upon what you're writing. It's been a great way to make everything sound consistent. Review collected by and hosted on G2.com.
At times Writer's Chrome extension is too intrusive and doesn't work right. It's annoying. Review collected by and hosted on G2.com.
The ability to store the voice of the company in the settings so the AI will maintain our voice. Other AI's can do it, but they need to be re-taught, something we often forget to do. Review collected by and hosted on G2.com.
I give Writer a slight writing edge over other AI's, but the fact that the other AI's are better at working through not writing tasks is great. Review collected by and hosted on G2.com.
Ask writer features
Ability to add source
Prompt library
Transcription
Transform files into slide decks
Able to change tone
Ease of use
Ease of implementation Review collected by and hosted on G2.com.
Cannot find sources
Not being able to transcribe from Spotify podcasts
Language is still a little robotic Review collected by and hosted on G2.com.
The overall software is easy to use and can benefit businesses in many ways. Since new apps were added to the software there are some learning techniques that should be easy to pick up on. Review collected by and hosted on G2.com.
I wished that the software was able to create charts or graphs. Review collected by and hosted on G2.com.
