Great UX, good customer support, and seamless, incremental backups. Both the free and Pro versions are easy to use and do a good job of automating backups. I like the calendar style backup browser, and it's a good tool for managing client sites. Review collected by and hosted on G2.com.
It seemed to create huge database entries, which I assume was my fault for not adjusting the settings correctly, but it wasn't clear what best practice was. My site slowed down, and storage began to run out fast. Review collected by and hosted on G2.com.