WP Engine Reviews & Product Details

There are a few aspects I appreciate: the automatic backups provide peace of mind, and having access to a 24x7 support system is very reassuring. Additionally, the Git deployment feature is quite useful. Review collected by and hosted on G2.com.

There are two main issues I have encountered. First, I am unable to run cron jobs directly on the server, which limits my ability to automate tasks as needed. Second, I cannot easily view server resources and utilization at a glance, making it difficult to monitor performance efficiently. Review collected by and hosted on G2.com.

Smart Plugin Manager is really great for my clients who lack a dedicated employee to maintain plugins. Another nice feature: the warning system to alert customers when a plugin is found vulnerable. Review collected by and hosted on G2.com.

The support is now more AI-driven, which I understand too an extant, but there are times when you need to speak with a real human and that is more difficult to achieve now. Also, I think they should expand the storage allotment for basis accounts. It's tough to run dev and staging environments without going over the quota. Review collected by and hosted on G2.com.

I’m using WP Engine to run the hosting portion of my new business. My rep and anyone I’ve ever talked with on chat has always been nothing but informative and helpful. They truly feel like an extension of my team. Review collected by and hosted on G2.com.

The going live/adding a new domain process feels a little clunky. I’m never sure if the standard practice of running a search and replace is running or not. I often have to chat in to resolve dns issues going live. Review collected by and hosted on G2.com.

Super simple and streamlined hosting solution. It's quick and easy to get website hosting set up and if you run into any issues, getting in touch with support through chat is super fast and they are always very helpful. We also haven't had any issues with downtime from them. Review collected by and hosted on G2.com.

It is perhaps not the most robust hosting platform - if you are running complex sites, you might need a hosting solution with more features or power in their hosting. Review collected by and hosted on G2.com.

I am not trying to research and debug all the issues just by myself. I have a US based support system who can look deeper into the server than I am able and offer help and support when needed. Review collected by and hosted on G2.com.

Being one server, a bad bot will take down all sites. Review collected by and hosted on G2.com.

Apps and products show up at convenient times as links within other apps and are easy to obtain. reviews and comments are positve in tone. Support is responsive and courteous. The customer experience is important to them. Knowing their products and how their customers deploy them and wanting to improve upon themselves using that synergy. Review collected by and hosted on G2.com.

I haven’t experienced any issues so far, and I don’t have any negative feedback to share. Review collected by and hosted on G2.com.

WP Engine has integrated AI deep into its ecosystem Review collected by and hosted on G2.com.

It would be good if the price could be a little lower. Review collected by and hosted on G2.com.

Exceptional support staff. The responses given were personal and detailed to the situation at hand. Migrating my site was a super simple task. There were only a few, slight bugs in the process, but they were easily squashed by the amazing support team. I do greatly appreciate that they are well trained to Europe and U.S. standards, making communication also a breeze.

Also, any changes I needed made that I did not have access to were done promptly by their team. I mainly needed WPEngine due to its ease of setup in a multisite environment. Review collected by and hosted on G2.com.

Not much here to be honest. I think the plugins are not needed as their are cheaper alternatives available, but otherwise very great experience, and our old site that we migrated received ~2 second increase for FPL and massively increased our LPL. Review collected by and hosted on G2.com.

It's an extremely trustworthy web host that offers great support (which enhances its trustworthiness). Review collected by and hosted on G2.com.

Every time there's a new account manager, they hit me up with emails about "problems with my account usage," which, in the past, led me to agree to calls with them that culminated in an attempt to upsell me to a higher-priced package. Review collected by and hosted on G2.com.

WP Engine has a seamless customer service that always ready to help on a 24/7 hours schedule. They never hesitate to offer help.

It has an intuitive dashboard that promotes high speed reporting and insights. Review collected by and hosted on G2.com.

I feel disadvantaged by this tool lack of emails hosting. It leads us to incurring more cost to purchase a third party tool for email hosting. Review collected by and hosted on G2.com.