Workstream Pros and Cons

In fast food having a candidate friendly recruitment process is absolutely necessary. Workstream makes it so that the process of applying and being hired is as seemless and easy as posible. The customer service and support is unmatched compared to other vendors that we use. We spend as little as 3 hours a week following up on the system and use it daily. It's simply integrated into our payroll system and the implemenation and set up were well communicated. Review collected by and hosted on G2.com.

In workstream it's not easy to see at a glance if every position is filled in our restaurants. I would love to see a feature where you can set the staff levels and work towards filling them. This will help the in operations teams have a better handle on recruitment and staffing needs. Review collected by and hosted on G2.com.

WorkStream is very user friendly. Customer service is great! They have tons of options for sending documents out, onboarding surveys and exit surveys. Workstream has been awesome to work with and has been a total game changer in finding new applicants. They have made it very easy! I use workstream every day and Id have to say its made my job so much easier. We had to swith over from a different software and workstream made it very easy to transition over. Review collected by and hosted on G2.com.

Sometimes I get forget how to change things around. I would have to say they have switched things up on me once or twice and i was lost as to how i should figure out how to work the new settings. But workstream has been pretty user friendly and is pretty easy to figure out. I am not computer savvy and I feel like I have not had many problems when it comes to running Workstream. Review collected by and hosted on G2.com.

Workstream made the application and interview process a breeze. We transitioned from away from applications that were coming in from all over the place, and were able to have everything in one centralized location that made it easy to collect applications. It also took the burden away from me of reaching out to candidates and scheduling interviews, and allows them to schedule a meeting time that works for them. Review collected by and hosted on G2.com.

My schedule is not the same every week, so I do have to remember to go into Workstream and make the adjustments every week. Applicants also sometimes treat it as a bot that is on the other end, and so don't always take into consideration that there is a person they are interacting with. Review collected by and hosted on G2.com.

Workstream has a clean and simple interface. Review collected by and hosted on G2.com.

The integration of the payroll and hiring modules is very confusing. The payroll module lacks ability to functionally connect or export GL payroll data to our ERP. Our experience with customer support was hit or miss - only able to be accessed via chat is not a great access level for such a mission critical business operation like payroll. Review collected by and hosted on G2.com.

We've been using Workstream for about a year and a half now, and we're thoroughly impressed. The customer service is exceptional—responsive, knowledgeable, and always ready to assist. The platform itself is fantastic; it simplifies our onboarding process and has saved my team so much time. What we appreciate most is how they're constantly evolving to stay ahead of the competition. Highly recommend! Review collected by and hosted on G2.com.

We currently don't have any dislikes. The team works to make adjustments for any issues we have. Review collected by and hosted on G2.com.

Workstream has allowed our company to stream line our hiring and onboarding processes with their automation features! Customer Support is always ready to help and solve issues quickly. Review collected by and hosted on G2.com.

Overall we love the product but it can be a costly service. Review collected by and hosted on G2.com.

Workstream has been a lifesaver in hard to staff markets. Our Managment team loves the ease of use of the hiring and onboarding aspects of the software. Customer Support has been phenemonal and we look forward to great success in the future. Review collected by and hosted on G2.com.

Nothing. We have had no downsides with the software. Review collected by and hosted on G2.com.

I like that it fairly easy ties into most hiring platforms and that the chat support is surprising helpful Review collected by and hosted on G2.com.

I do wish there were easier options to update papers on my end Review collected by and hosted on G2.com.

Been using this company for almost 2 years. Easy to use, I got lots of applicants and i love their customer service. Review collected by and hosted on G2.com.

A little expensive but overall its a great service Review collected by and hosted on G2.com.

The best feature of Workstream is the crisp and agile method for hiring processes. It organizes and streamlines repetitive tasks, such as posting job ads and scheduling interviews, saving me time and effort from doing these tasks manually. It is user friendly, and I did not need to spend a lot of time on the tool to learn how to use it, implement, or maximise its full potential. Review collected by and hosted on G2.com.

The feature that I think can be improved in Workstream is the reporting and analytics feature. This can be a bit more robust, as it lacks the depth of insights needed for comprehensive recruitment analysis. Review collected by and hosted on G2.com.