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Workstream Reviews & Product Details

MW
Operations Director
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Workstream?

Workstream has been a lifesaver in hard to staff markets. Our Managment team loves the ease of use of the hiring and onboarding aspects of the software. Customer Support has been phenemonal and we look forward to great success in the future. Review collected by and hosted on G2.com.

What do you dislike about Workstream?

Nothing. We have had no downsides with the software. Review collected by and hosted on G2.com.

What problems is Workstream solving and how is that benefiting you?

Onboarding has been a great addition. But the core solution this solves is being able to be connected with applicants quickly Review collected by and hosted on G2.com.

Workstream Overview

What is Workstream?

Workstream is the leading HR, Payroll, and Hiring platform for the hourly workforce. Its smart technology streamlines HR tasks so franchise and business owners can move fast, reduce labor costs, and simplify operations—all in one place. 46 of the top 50 quick-service restaurant brands—including Burger King, Jimmy John’s, and Taco Bell—rely on Workstream to hire, retain, and pay their teams. Learn more at workstream.us.

Workstream Details
Languages Supported
English, Spanish
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Product Description

HR, Payroll, and Hiring software designed for the needs of the hourly workforce with mobile-first technology, easy-to-use automation, flexible customization, and location-based insights.

How do you position yourself against your competitors?

Workstream was built for hiring deskless workers, so the platform is mobile first. Users can post to 20+ job boards with one swipe from the mobile app. There are automated text message flows for quick follow-up with applicants, plus 2-way texting. Workstream integrates with Hellosign to collect all onboarding paperwork via smart phone. And Workstream enables hiring managers to conduct virtual interviews and training. Unlike other platforms, Workstream really is built for people on the go.


Seller Details
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@workstream_us
635 Twitter followers
LinkedIn® Page
www.linkedin.com
239 employees on LinkedIn®
Description

HR, Payroll, and Hiring software designed for the needs of the hourly workforce with mobile-first technology, easy-to-use automation, flexible customization, and location-based insights.


Desirene N.
DN
Overview Provided by:

Recent Workstream Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
1.0 out of 5
"Payroll Module Not Currently Functional for a Scaling Business"
Workstream has a clean and simple interface.
Helen Q.
HQ
Helen Q.Enterprise (> 1000 emp.)
5.0 out of 5
"Workstream for the WIN!"
In fast food having a candidate friendly recruitment process is absolutely necessary. Workstream makes it so that the process of applying and being...
RD
Rebecca D.Mid-Market (51-1000 emp.)
4.0 out of 5
"Helpful when hiring"
I like that it fairly easy ties into most hiring platforms and that the chat support is surprising helpful
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Workstream Media

Workstream Demo - Find and hire the right applicants—faster
Take the busy work out of hiring by automating the steps that consume 
most of your time—and slow your candidates from applying.
Workstream Demo - Get first-day ready with digital onboarding
Collect all the paperwork you need to officially turn an applicant into a team member—without touching a sheet of paper.
Workstream Demo - Stay connected through streamlined communication
In today’s world, everyone’s inundated with messages. Cut through the noise with a smart blend of automation and personalization—without needing a separate platform.
Workstream Demo - Manage people, not HR tasks
Simplify operations so you can focus on providing a top-notch worker experience.
Workstream Demo - Know how your 
workers really feel
Make collecting worker feedback easy and automatic so you can 
keep workers engaged (and less likely to turnover!)
Workstream Demo - Use a painless payroll solution designed for hourly workers
Manage how you hire, onboard, and pay your hourly workers all in one place.
Answer a few questions to help the Workstream community
Have you used Workstream before?
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Video Reviews

30 out of 31 Total Reviews for Workstream

4.6 out of 5
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30 out of 31 Total Reviews for Workstream
4.6 out of 5
30 out of 31 Total Reviews for Workstream
4.6 out of 5

Workstream Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for WorkstreamQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Helen Q.
HQ
People Culture Strategist
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Workstream?

In fast food having a candidate friendly recruitment process is absolutely necessary. Workstream makes it so that the process of applying and being hired is as seemless and easy as posible. The customer service and support is unmatched compared to other vendors that we use. We spend as little as 3 hours a week following up on the system and use it daily. It's simply integrated into our payroll system and the implemenation and set up were well communicated. Review collected by and hosted on G2.com.

What do you dislike about Workstream?

In workstream it's not easy to see at a glance if every position is filled in our restaurants. I would love to see a feature where you can set the staff levels and work towards filling them. This will help the in operations teams have a better handle on recruitment and staffing needs. Review collected by and hosted on G2.com.

What problems is Workstream solving and how is that benefiting you?

Workstream posts on all job boards so we don't need to be positing and managing job boards and they keep the flow coming in. Review collected by and hosted on G2.com.

AR
HR
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Workstream?

WorkStream is very user friendly. Customer service is great! They have tons of options for sending documents out, onboarding surveys and exit surveys. Workstream has been awesome to work with and has been a total game changer in finding new applicants. They have made it very easy! I use workstream every day and Id have to say its made my job so much easier. We had to swith over from a different software and workstream made it very easy to transition over. Review collected by and hosted on G2.com.

What do you dislike about Workstream?

Sometimes I get forget how to change things around. I would have to say they have switched things up on me once or twice and i was lost as to how i should figure out how to work the new settings. But workstream has been pretty user friendly and is pretty easy to figure out. I am not computer savvy and I feel like I have not had many problems when it comes to running Workstream. Review collected by and hosted on G2.com.

What problems is Workstream solving and how is that benefiting you?

Keeping everything in one spot has been a blessing! We were using multiple programs and now we have moved pretty much everything into one spot and its been awesome. Review collected by and hosted on G2.com.

AM
General Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Workstream?

Workstream made the application and interview process a breeze. We transitioned from away from applications that were coming in from all over the place, and were able to have everything in one centralized location that made it easy to collect applications. It also took the burden away from me of reaching out to candidates and scheduling interviews, and allows them to schedule a meeting time that works for them. Review collected by and hosted on G2.com.

What do you dislike about Workstream?

My schedule is not the same every week, so I do have to remember to go into Workstream and make the adjustments every week. Applicants also sometimes treat it as a bot that is on the other end, and so don't always take into consideration that there is a person they are interacting with. Review collected by and hosted on G2.com.

What problems is Workstream solving and how is that benefiting you?

WWorkstream allows me to take the hassle out of applications and interviews. I don't have to worry about taking time out of my day to schedule interviews anymore. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Workstream?

Workstream has a clean and simple interface. Review collected by and hosted on G2.com.

What do you dislike about Workstream?

The integration of the payroll and hiring modules is very confusing. The payroll module lacks ability to functionally connect or export GL payroll data to our ERP. Our experience with customer support was hit or miss - only able to be accessed via chat is not a great access level for such a mission critical business operation like payroll. Review collected by and hosted on G2.com.

What problems is Workstream solving and how is that benefiting you?

Workstream's hiring feature is capable for our needs. Review collected by and hosted on G2.com.

VM
Human Resources Generalist
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Workstream?

We've been using Workstream for about a year and a half now, and we're thoroughly impressed. The customer service is exceptional—responsive, knowledgeable, and always ready to assist. The platform itself is fantastic; it simplifies our onboarding process and has saved my team so much time. What we appreciate most is how they're constantly evolving to stay ahead of the competition. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Workstream?

We currently don't have any dislikes. The team works to make adjustments for any issues we have. Review collected by and hosted on G2.com.

What problems is Workstream solving and how is that benefiting you?

This platform has significantly cut down manual work on the HR end. We used to spend hours running background checks and tracking them and Workstream does all of that automatically. Review collected by and hosted on G2.com.

NH
Branch Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Workstream?

Workstream has allowed our company to stream line our hiring and onboarding processes with their automation features! Customer Support is always ready to help and solve issues quickly. Review collected by and hosted on G2.com.

What do you dislike about Workstream?

Overall we love the product but it can be a costly service. Review collected by and hosted on G2.com.

What problems is Workstream solving and how is that benefiting you?

Workstreams automated features for scheduling interviews and interview reminders has greatly increase the number of candiates we in-person interview. Additionally, the ability to completely dizitalize our onboarding process has saved our company hundreds of working hours. Review collected by and hosted on G2.com.

RD
Director of Operations
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Workstream?

I like that it fairly easy ties into most hiring platforms and that the chat support is surprising helpful Review collected by and hosted on G2.com.

What do you dislike about Workstream?

I do wish there were easier options to update papers on my end Review collected by and hosted on G2.com.

What problems is Workstream solving and how is that benefiting you?

Gets us in as many applicants faces as possible with using 1 base platform Review collected by and hosted on G2.com.

Randall M.
RM
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Workstream?

Been using this company for almost 2 years. Easy to use, I got lots of applicants and i love their customer service. Review collected by and hosted on G2.com.

What do you dislike about Workstream?

A little expensive but overall its a great service Review collected by and hosted on G2.com.

What problems is Workstream solving and how is that benefiting you?

Workstream is helping me complete I9s and onboarding, Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Workstream?

The best feature of Workstream is the crisp and agile method for hiring processes. It organizes and streamlines repetitive tasks, such as posting job ads and scheduling interviews, saving me time and effort from doing these tasks manually. It is user friendly, and I did not need to spend a lot of time on the tool to learn how to use it, implement, or maximise its full potential. Review collected by and hosted on G2.com.

What do you dislike about Workstream?

The feature that I think can be improved in Workstream is the reporting and analytics feature. This can be a bit more robust, as it lacks the depth of insights needed for comprehensive recruitment analysis. Review collected by and hosted on G2.com.

What problems is Workstream solving and how is that benefiting you?

Workstream’s applicant tracking system has improved our hiring process, making it more efficient and timebound. It has the capabiltiy to manage bulk applications by centralizing candidate data. This enables me to quickly filter and review applicants for shortlisting. We have also saved a lot of time from tasks that we would have done manually, such as scheduling interviews and sending personalized emails to applicants. This has helped us improve our response rate significantly, which gives the candidates a positive impression of the company.

In terms of onboarding, Workstream has the capability of adding solid structure to the process, resulting in a more efficient and professional onboarding process for new hires. It ensures that new hires are equipped with the right tools and training after their assuption of duty. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Workstream?

Having one spot to post job openings, hire and onboard employees is amazing. Workstream has made our job so much more efficient. Review collected by and hosted on G2.com.

What do you dislike about Workstream?

There is not anything I can think of right now that I dislike about Workstream. Review collected by and hosted on G2.com.

What problems is Workstream solving and how is that benefiting you?

Having job postings, scheduling for interviews, hiring and onboarding all in one easy to use place makes the hiring process easier and more efficient. Review collected by and hosted on G2.com.