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Workpartners
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4.5 out of 5 stars
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Workpartners Reviews & Provider Details

Editadmin
KM
Mid-Market(51-1000 emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Workpartners?

Training. They offer very good training programs. Review collected by and hosted on G2.com.

What do you dislike about Workpartners?

No issues. Everything runs smoothly. If we need assistance, they are there. Review collected by and hosted on G2.com.

Recommendations to others considering Workpartners:

Great customer service and support. Review collected by and hosted on G2.com.

What problems is Workpartners solving and how is that benefiting you?

No problems. We reviewed account and it was extremely helpful. Review collected by and hosted on G2.com.

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Workpartners Overview

Editedit
What is Workpartners?

Workpartners has been providing best-in-class analytics services and expertise to employers, brokers, and consultants for more than 25 years. We are an experienced organization that has led the industry in integrating data across benefit platforms, building the country’s most comprehensive, person-centric, integrated data warehouse. Our constantly evolving clinical algorithms are developed and maintained by a cross-functional team of health care experts, including physicians, pharmacists, epidemiologists, data scientists and modelers, and analysts. Further, our analytics expertise extends beyond medical and pharmacy data into disability, absence, workers’ compensation, and other critical elements of employee health and productivity. This allows us to develop integrated data models that lead to actionable insights. Our services include: Analytics Benchmarking and reporting • Data aggregation and warehousing • Population risk analysis • Predictive health analytics • Predictive health modeling Advocacy •. Clinical decision support • Employee assistance programs • Onsite services • Well-being services Absence • Disability administration • Leave administration • Integrated absence reporting • Workers’ compensation • Risk control • Safety management • Third-party administration services Benefits administration • HR platform

Workpartners Details
Discussions
Workpartners Community
Languages Supported
English
Services Offered
Benefits Administration, Workers' Compensation, Absence Management, Employee Assistance, HR Predictive Analytics
Locations Serviced
United States
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Provider Description

Part of UPMC's global health enterprise, Workpartners provides health and productivity solutions to high-performing companies throughout the United States.

Seller Details
Seller
UPMC
Year Founded
1997
HQ Location
Pittsburgh, Pennsylvania
Twitter
@WorkpartnersHQ
1,660 Twitter followers
LinkedIn® Page
www.linkedin.com
38,270 employees on LinkedIn®
DF
Overview Provided by:
Danielle Ferrante

Recent Workpartners Reviews

Gerald M.
GM
Gerald M.Mid-Market (51-1000 emp.)
4.5 out of 5
"Workpartners Recommendation"
Speed in following up and following through.
Read more
KM
Kimberley M.Mid-Market (51-1000 emp.)
5.0 out of 5
"Director of Finance"
Training. They offer very good training programs.
Read more
AC
Andrew C.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great Partner with excellent service."
The convenience of having Workpartners so close to our facility. The Bradley Center is fortunate to have them so close. A significant advantage.
Read more

Workpartners Media

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11 out of 12 Total Reviews for Workpartners

4.5 out of 5
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11 out of 12 Total Reviews for Workpartners
4.5 out of 5
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11 out of 12 Total Reviews for Workpartners
4.5 out of 5
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Overall Review Sentiment for WorkpartnersQuestion

Communication
0 (Worst)
10 (Best)
Responsiveness
0 (Worst)
10 (Best)
Execution Ability
0 (Worst)
10 (Best)
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RJ
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Workpartners?

The best thing about Workpartners is that it identifies groups that are currently giving us higher costs and predicts the groups which can give higher costs in the future so it is easy to identify the risks. Review collected by and hosted on G2.com.

What do you dislike about Workpartners?

There is no such dislike about Workpartners, all things in Workpartners are working good for me. Review collected by and hosted on G2.com.

Recommendations to others considering Workpartners:

I highly recommend WorkPartners for Data analytics work of any type. Review collected by and hosted on G2.com.

What problems is Workpartners solving and how is that benefiting you?

The main problem Workpartners is solving for me is the Predictive Health Analytics feature, Benchmarking, and reporting which is a big headache before using Workpartners. Review collected by and hosted on G2.com.

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AC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Workpartners?

The convenience of having Workpartners so close to our facility. The Bradley Center is fortunate to have them so close. A significant advantage. Review collected by and hosted on G2.com.

What do you dislike about Workpartners?

No complaints. Great service!! They hit all our needs. Review collected by and hosted on G2.com.

Recommendations to others considering Workpartners:

Consider the coverage area in our market. Can't beat workpartners. Review collected by and hosted on G2.com.

What problems is Workpartners solving and how is that benefiting you?

Work partners has helped us significantly reduce our claims over the past 3 years. They have outstanding customer service. Review collected by and hosted on G2.com.

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Gerald M.
GM
Director of Human Resources
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Workpartners?

Speed in following up and following through. Review collected by and hosted on G2.com.

What do you dislike about Workpartners?

Cannot upload documents on website. Cannot upload documents on website. Review collected by and hosted on G2.com.

Recommendations to others considering Workpartners:

Utilize the services available Review collected by and hosted on G2.com.

What problems is Workpartners solving and how is that benefiting you?

Workpartners helps me resolve my Workers' Comp issues. Review collected by and hosted on G2.com.

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Christopher K.
CK
Senior Vice President, Human Resources
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Describe the project or task Workpartners helped with:

Our employee wellness programs come through Workpartners. Our employees find a great deal of useful information and are highly engaged with the process. Review collected by and hosted on G2.com.

What do you like best about Workpartners?

The user interface is clean, and the ability to link to relevant health videos without leaving the platform is nice. Review collected by and hosted on G2.com.

What do you dislike about Workpartners?

Nothing. We have not found any deficiencies that have affected our staff or our experience with the program. Review collected by and hosted on G2.com.

What problems is Workpartners solving and how is that benefiting you?

Our employees are able to not only learn more about their health but are able to determine where they have care gaps. This has helped with the control of health care costs. Review collected by and hosted on G2.com.

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VD
Absence manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Describe the project or task Workpartners helped with:

FMLA administration Review collected by and hosted on G2.com.

What do you like best about Workpartners?

My account manager, Kellie SEgev is wonderful. Review collected by and hosted on G2.com.

What do you dislike about Workpartners?

The team assigned to me is not very good. I have had several changes in personnel which has been problematic. Also, my supervisor, Sharon McCallister is unresponsive. I have to continue to send emails (3-40 and copy Kellie before I get a response, This causes a lot of extra unnecessary work. Review collected by and hosted on G2.com.

Recommendations to others considering Workpartners:

Unless they get their act together regarding staffing, I would not reccomend WorkPartners Review collected by and hosted on G2.com.

What problems is Workpartners solving and how is that benefiting you?

FMLA administration. The ability to have all the documentation and calls in one place. Review collected by and hosted on G2.com.

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Verified User in Human Resources
GH
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Describe the project or task Workpartners helped with:

Work partners provide one-on-one support to all of our employees in helping them receive the discount they deserve and it keeps everyone up on their healthcare. GREAT SYSTEM! Review collected by and hosted on G2.com.

What do you like best about Workpartners?

The direct line to call in to Work partners (UPMC HEALTHY STEP). They are so helpful to employees, helping them find video links and fill the gaps, so they always receive their total points. Review collected by and hosted on G2.com.

What do you dislike about Workpartners?

Nothing! Workpartners is always helpful. Review collected by and hosted on G2.com.

What problems is Workpartners solving and how is that benefiting you?

The health of employees have become more taken care of just by little tasks like getting a mammogram. The benefit is tremendous as their is cost savings to medical insurance. Review collected by and hosted on G2.com.

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Verified User in Primary/Secondary Education
OP
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Describe the project or task Workpartners helped with:

They assist with safety committee meetings and walkthroughs, keeping track of employees' appointments and updates. Provide insightful advice to help prevent injuries in the workplace. Review collected by and hosted on G2.com.

What do you like best about Workpartners?

That they keep us informed throughout all aspects of the worker's comp process. Also, that they coordinate with our broker. Review collected by and hosted on G2.com.

What do you dislike about Workpartners?

Nothing. I appreciate all the assistance provided by Workpartners Review collected by and hosted on G2.com.

Recommendations to others considering Workpartners:

N/a Review collected by and hosted on G2.com.

What problems is Workpartners solving and how is that benefiting you?

We have been solving issues with employees staying out longer than they should Review collected by and hosted on G2.com.

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Verified User in Insurance
OI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Describe the project or task Workpartners helped with:

We use Workpartners for our workers compensation carrier. Review collected by and hosted on G2.com.

What do you like best about Workpartners?

The software is great. It is extremely easy to file claims. Review collected by and hosted on G2.com.

What do you dislike about Workpartners?

We are used to a less aggressive approach with the employees. Review collected by and hosted on G2.com.

Recommendations to others considering Workpartners:

Great for those looking for a more aggressive approach, staff easy to work with Review collected by and hosted on G2.com.

What problems is Workpartners solving and how is that benefiting you?

We also use workpartners for our eap provider which has been great for our staff. Review collected by and hosted on G2.com.

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Verified User in Health, Wellness and Fitness
GH
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Describe the project or task Workpartners helped with:

They help with entities that have high risk employees. Review collected by and hosted on G2.com.

What do you like best about Workpartners?

I like getting monthly reports on their progress. Review collected by and hosted on G2.com.

What do you dislike about Workpartners?

I have no issues with the product they do a great job. Review collected by and hosted on G2.com.

What problems is Workpartners solving and how is that benefiting you?

None, they do the solving for us. Review collected by and hosted on G2.com.

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Verified User in Electrical/Electronic Manufacturing
GE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Describe the project or task Workpartners helped with:

EAP services Review collected by and hosted on G2.com.

What do you like best about Workpartners?

EAP services for employees or drug and alcohol problems Review collected by and hosted on G2.com.

What do you dislike about Workpartners?

Persistence from the account manager. Otherwise nothing. Review collected by and hosted on G2.com.

What problems is Workpartners solving and how is that benefiting you?

Good resources for employee problems. Good for drug or alcohol employee problems. Review collected by and hosted on G2.com.

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