WordPress Maintenance and Support Service By Plugmatter Pros and Cons

They allow me to focus on bigger issues and not worry too much about backend website issues. I also like that they have experienced coders on staff that can tackle more challenging issues. Review collected by and hosted on G2.com.

The time difference between us. They are 10 hours ahead of me and I can't always reach them when I need them because its the middle of the night where they are. Review collected by and hosted on G2.com.

I like that changes are done quickly and not a lot of issues with getting it done Review collected by and hosted on G2.com.

I don't have any specific dislikes. All of my questions and/or issues have been addressed Review collected by and hosted on G2.com.

The team at PlugMatter are quick to provide the help and support I need. Review collected by and hosted on G2.com.

PlugMatter has never caused me any drama or frustration. They are committed to my success. Review collected by and hosted on G2.com.

We value the very very efficent service, we get from Plugmatters. Review collected by and hosted on G2.com.

There's nothing we dislike and we are very satisied with the service provided. Review collected by and hosted on G2.com.

Their response is usually fairly quick and someone is assigned to fix an issue. Peace of mind. Review collected by and hosted on G2.com.

The time difference can be an issue in an emergency but they have still come through to resolve an issue. Review collected by and hosted on G2.com.

They are helpful with all of the unexpected challenges that come up with our website. Review collected by and hosted on G2.com.

Nothing. We have been with them since 2017 and happy with their service. Review collected by and hosted on G2.com.

How quickly they respond to my requests. Review collected by and hosted on G2.com.

Not always accurate and can several iterations to get things right. I wish they would ask more questions if unclear instead of making assumptions. Review collected by and hosted on G2.com.

With Plugmatter handling the technical matters, I've been able to redirect my energy towards business growth without the burden of dealing with website issues. Review collected by and hosted on G2.com.

They are very receptive to feedback and always open to suggestions. Review collected by and hosted on G2.com.