# WordPress Maintenance and Support Service By Plugmatter Reviews **Vendor:** Plugmatter **Category:** [WordPress Developers ](https://www.g2.com/categories/wordpress-developers) **Average Rating:** 4.9/5.0 **Total Reviews:** 8 ## About WordPress Maintenance and Support Service By Plugmatter Plugmatter is a WordPress maintenance and support service that you can rely on. We let you own a 24/7 WordPress Support team at a fraction of the expense of hiring a developer. Which helps you save time / money and allows you to focus on growing your business. Our service is designed for professionals with limited time and/or technical expertise, little access to developers and those who'd like to always have a top-notch site - without any hassles. ## WordPress Maintenance and Support Service By Plugmatter Reviews ### 1. Reliables and responsive **Rating:** 5.0/5.0 stars **Reviewed by:** Mercy O. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2024 **What do you like best about WordPress Maintenance and Support Service By Plugmatter?** They allow me to focus on bigger issues and not worry too much about backend website issues. I also like that they have experienced coders on staff that can tackle more challenging issues. **What do you dislike about WordPress Maintenance and Support Service By Plugmatter?** The time difference between us. They are 10 hours ahead of me and I can't always reach them when I need them because its the middle of the night where they are. **Recommendations to others considering WordPress Maintenance and Support Service By Plugmatter:** They are generally easy to work with. **What problems is WordPress Maintenance and Support Service By Plugmatter solving and how is that benefiting you?** Plugmatter has been maintaining several client websites for me since 2019. I know if something goes wrong (i.e. plugin incompatibility issues or update issues) that I can rely on the team to react fast and get the website back up and running correctly. ### 2. Excellent, consistant, and timely service **Rating:** 5.0/5.0 stars **Reviewed by:** Jamelle P. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2024 **What do you like best about WordPress Maintenance and Support Service By Plugmatter?** I like that changes are done quickly and not a lot of issues with getting it done **What do you dislike about WordPress Maintenance and Support Service By Plugmatter?** I don't have any specific dislikes. All of my questions and/or issues have been addressed **Recommendations to others considering WordPress Maintenance and Support Service By Plugmatter:** Take the time in the beginning to work closely with them to get what you want. It is worth your initial time to address issues and concerns, so that the website works well as you continue along. **What problems is WordPress Maintenance and Support Service By Plugmatter solving and how is that benefiting you?** They assist in regular system updates and making periodic changes to my website as needed. This keeps my website up to date with no kinks or bugs. ### 3. My business is soaring because of PlugMatter **Rating:** 5.0/5.0 stars **Reviewed by:** Jerome W. | Chief Epic Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2024 **What do you like best about WordPress Maintenance and Support Service By Plugmatter?** The team at PlugMatter are quick to provide the help and support I need. **What do you dislike about WordPress Maintenance and Support Service By Plugmatter?** PlugMatter has never caused me any drama or frustration. They are committed to my success. **Recommendations to others considering WordPress Maintenance and Support Service By Plugmatter:** I strongly encourage business owners to engage in working with the team at PlugMatter - they will take care of you and your business will soar. **What problems is WordPress Maintenance and Support Service By Plugmatter solving and how is that benefiting you?** PlugMatter provides the expertise I need to help me navigate the confusing elements of maintaining a strong web presence and staying connected with my clients. ### 4. Excellent service **Rating:** 4.5/5.0 stars **Reviewed by:** Therese H. | Author - 101 Playground Games, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2024 **What do you like best about WordPress Maintenance and Support Service By Plugmatter?** We value the very very efficent service, we get from Plugmatters. **What do you dislike about WordPress Maintenance and Support Service By Plugmatter?** There's nothing we dislike and we are very satisied with the service provided. **Recommendations to others considering WordPress Maintenance and Support Service By Plugmatter:** I would highly recommend this orgamisation to other businesses. **What problems is WordPress Maintenance and Support Service By Plugmatter solving and how is that benefiting you?** I have been using Plugmatters for over 6 years now and they provide a very responsive and excllent service to us as a small business. In fact we really wouldn't manage without theor briliiant support. Thank you so much to Akram and the team. ### 5. My websites continue to run smoothly because of the team at Plugmatter. **Rating:** 5.0/5.0 stars **Reviewed by:** Deborah J. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2024 **What do you like best about WordPress Maintenance and Support Service By Plugmatter?** Their response is usually fairly quick and someone is assigned to fix an issue. Peace of mind. **What do you dislike about WordPress Maintenance and Support Service By Plugmatter?** The time difference can be an issue in an emergency but they have still come through to resolve an issue. **Recommendations to others considering WordPress Maintenance and Support Service By Plugmatter:** Review all of the services they provide and set up a meeting. **What problems is WordPress Maintenance and Support Service By Plugmatter solving and how is that benefiting you?** They have identified malware and cleaned up several hacking events that occured and provided solutions for further protection. ### 6. Extraordinarily helpful for my website **Rating:** 5.0/5.0 stars **Reviewed by:** Jaclyn M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2024 **What do you like best about WordPress Maintenance and Support Service By Plugmatter?** They are helpful with all of the unexpected challenges that come up with our website. **What do you dislike about WordPress Maintenance and Support Service By Plugmatter?** Nothing. We have been with them since 2017 and happy with their service. **Recommendations to others considering WordPress Maintenance and Support Service By Plugmatter:** If you need help with your website, Plugmatter is absolutely reliable. I highly recommend working with them. **What problems is WordPress Maintenance and Support Service By Plugmatter solving and how is that benefiting you?** Everything from website and plugin updates, to switching hosting, so design changes. ### 7. Quick and Efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Mark L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2024 **What do you like best about WordPress Maintenance and Support Service By Plugmatter?** How quickly they respond to my requests. **What do you dislike about WordPress Maintenance and Support Service By Plugmatter?** Not always accurate and can several iterations to get things right. I wish they would ask more questions if unclear instead of making assumptions. **Recommendations to others considering WordPress Maintenance and Support Service By Plugmatter:** Fast and efficient service at a good price. You get unlimited support at a fair price. **What problems is WordPress Maintenance and Support Service By Plugmatter solving and how is that benefiting you?** Navigating the complexity of WordPress and keeping my site up and running. ### 8. Reliable WordPress Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2024 **What do you like best about WordPress Maintenance and Support Service By Plugmatter?** With Plugmatter handling the technical matters, I've been able to redirect my energy towards business growth without the burden of dealing with website issues. **What do you dislike about WordPress Maintenance and Support Service By Plugmatter?** They are very receptive to feedback and always open to suggestions. **Recommendations to others considering WordPress Maintenance and Support Service By Plugmatter:** Their expertise has lightened the load on my shoulders, and I wholeheartedly recommend them to anyone seeking reliable WordPress support. **What problems is WordPress Maintenance and Support Service By Plugmatter solving and how is that benefiting you?** I can't speak highly enough of the Plugmatter team and their exceptional WordPress support and maintenance services. For years, they've been offering friendly, approachable assistance with fast turnaround times. - [View WordPress Maintenance and Support Service By Plugmatter pricing details and edition comparison](https://www.g2.com/products/wordpress-maintenance-and-support-service-by-plugmatter/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-01+02%3A48%3A20+-0500&secure%5Bsession_id%5D=3e4d03cf-99d7-402c-ab1d-f0c23045a8e3&secure%5Btoken%5D=6c8110b0fd9505b1d5f389885023b93afd0bbb1744e0b9906adb457686f862a5&format=llm_user) ## WordPress Maintenance and Support Service By Plugmatter Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top WordPress Maintenance and Support Service By Plugmatter Alternatives - [The Free Website Guys](https://www.g2.com/products/the-free-website-guys/reviews) - 4.9/5.0 (1,343 reviews) - [SmartSites](https://www.g2.com/products/smartsites/reviews) - 4.8/5.0 (252 reviews) - [SmartBug Media](https://www.g2.com/products/smartbug/reviews) - 4.8/5.0 (208 reviews)