Windfall Reviews (55)

Reviews

Windfall Reviews (55)

4.8
55 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Windfall for its accurate wealth data and exceptional customer service, which enhance their fundraising strategies and donor engagement. The platform's seamless integration with existing CRMs and its ability to provide actionable insights are frequently highlighted as key benefits. However, some users note that it primarily focuses on individuals with a net worth of $1 million or more, which may limit broader outreach opportunities.
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Gerad T.
GT
Gerad T.
Mid-Market (51-1000 emp.)
"Great tool for prospect research"
5/5
What do you like best about Windfall?

We've had a great experience with Windfall—the product and staff are top notch. The platform is very easy to use and, anecdotally, the quality of wealth data seems to be consistently higher than other services we've used in the past. We found it particularly helpful for our campaign prospecting efforts, as the net worth model works well for estimating/supporting multi-year pledge asks. Review collected by and hosted on G2.com.

What do you dislike about Windfall?

The only negatives I can think of are cost (Windfall is a bit more expensive than other wealth screening services, which can be tricky for smaller organizations managing competing budget priorities) and inability to run one-off screenings. Otherwise, no complaints. Review collected by and hosted on G2.com.

Debbie M.
DM
Debbie M.
Director of Prospect Research
Mid-Market (51-1000 emp.)
"Great tool, excellent customer service"
5/5
What do you like best about Windfall?

I have had the absolute best customer service from Windfall. Our dedicated rep, Katie, is so helpful and incredibly responsive. Other team members we've worked with have also been great, and any minor issues we've had have been resolved very fast. I've used a lot of wealth rating/tools in the past, and I have by far gotten the best service from Windfall. Review collected by and hosted on G2.com.

What do you dislike about Windfall?

The only downside I've found to Windfall is that it doesn't have a dedicated portal to work in, where you can play with the data a bit like some other tools offer. However, we knew going into it that Windfall didn't provide that, and still find the tool to be very worth it and the data we get is very high quality! Review collected by and hosted on G2.com.

Verified User in Museums and Institutions
AM
Verified User in Museums and Institutions
Small-Business (50 or fewer emp.)
"Windfall is easy-to-use, affordable, and powerful."
5/5
What do you like best about Windfall?

Windfall provides us with an important layer of data to use alongside our regular asks. Knowing more about the wealth of our constituents helps us customize our ask by using different strategies for wealthier constituents. It also makes asks easier when you already have confidence that a donor is contibuting to similar causes. While it's not going to do deep research into each of your constituents, it can help you prioritize and focus your own research into donors who have much greater capacity. It also helps with data stewardship in the sense that getting a full-confidence match saves you time when you may need to do more independent research otherwise. Review collected by and hosted on G2.com.

What do you dislike about Windfall?

Windfall does not have many downsides to it. I would like better online resources from the platform (webinars, case studies, etc.) to share with leaders and board members about how this data can be used better. I also wish that it integrated directly with my CRM. Review collected by and hosted on G2.com.

CL
Craig L.
Executive Director
Mid-Market (51-1000 emp.)
"Fantastic partners with an exceptional focus on customer success!"
5/5
What do you like best about Windfall?

We have been "clients" of Windfall since pretty early in their development as a company. I put "clients" in quotation because they truly are one of those companies that could be better described as a "partnership". They check-in regularly regarding the quality of their work and do listen and make changes based on our feedback. They even proactively provide us with quality checks and recommendations for improvement in our own dataset and processs in order to help ensure that our screenings are as effective as possible. When we started with them it was on a limited basis with only the basic offerings but as we have identified more and more strategic initiatives as an organization we have increased the data and services that we are getting from them and are always looking for ways to leverage Windfall more. Review collected by and hosted on G2.com.

What do you dislike about Windfall?

There is not much to dislike about Windfall as they typically address needs and concerns quickly and if there is a gap in service they typically provide a roadmap to a potential future solution that you can plan towards. Review collected by and hosted on G2.com.

MN
Mark N.
Small-Business (50 or fewer emp.)
"The people at Windfall have always done what they promised to do!"
4.5/5
What do you like best about Windfall?

The helpful people. Lauren is great. She has been an excellent advisor. Review collected by and hosted on G2.com.

What do you dislike about Windfall?

I can't think of anything I don't like. No downsides Review collected by and hosted on G2.com.

SM
Sean M.
Mid-Market (51-1000 emp.)
"Satisfied Windfall Customer"
5/5
What do you like best about Windfall?

The unlimited screenings and the accurate wealth screening information Review collected by and hosted on G2.com.

What do you dislike about Windfall?

Nothing, very pleased with our relationship Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Data seemingly more accurate than competitors, but no one-off look up function"
4/5
What do you like best about Windfall?

Windfall has worked well for us as we screen donors for wealth and philanthropic giving capacity. The data seems to be more accurate than other similar tools we have used, and it has not been a problem for us that it only screens net worth ≥$1,000,000. The connection to our CRM seems seamless, and customer service has been good. Review collected by and hosted on G2.com.

What do you dislike about Windfall?

Windfall doesn't have a platform for one-off look-ups (as some of its competitors do). While the CRM API works well, it would be nice to be able to look up individuals here and there between data uploads. I've also noticed that there are individuals for whom Windfall does not have data. While I understand (and am okay with) their model of only providing data for those with a net worth of ≥$1,000,000, it seems there are others for whom there is no data. Review collected by and hosted on G2.com.

Daniel P.
DP
Daniel P.
Senior Advisor, Prospect Research and Strategy
Enterprise (> 1000 emp.)
"Superior tool for prospecting"
4.5/5
What do you like best about Windfall?

The customer success team takes every step to ensure data modeling is carried out accurately and effectively. They translate complex ideas in data science so that development teams can implement the results with ease. Review collected by and hosted on G2.com.

What do you dislike about Windfall?

Our partnership is coming up on one year, and I've had zero negative experiences in that time. We had some implementation growing pains, but those were strictly internal -- and Windfall worked with us along the way. Review collected by and hosted on G2.com.

Matthew M.
MM
Matthew M.
Research Analyst
Enterprise (> 1000 emp.)
"Actionable insights, helpful staff"
4.5/5
What do you like best about Windfall?

The Windfall staff are extremely helpful and eager to help clients make the most of their data. The tool is easy to use and we've been able to enhance our existing data significantly through our use of the product. Review collected by and hosted on G2.com.

What do you dislike about Windfall?

As a Blackbaud CRM customer, building a new home within the database for our Windfall data has been a bit of a struggle. Review collected by and hosted on G2.com.

JP
Jennifer P.
Small-Business (50 or fewer emp.)
"What's not to love about Windfall?"
5/5
What do you like best about Windfall?

Windfall not only has the best data but will always be there to help you along the way! The data they provide allows you to maximize your database and set up a solid development plan. Review collected by and hosted on G2.com.

What do you dislike about Windfall?

Is having too much data available to you a bad thing? Is having your every ask completed a bad thing? Review collected by and hosted on G2.com.