Wialon Pros and Cons

I can customize the dashboard and the reports to be generated in a way that suits the fleet’s needs and track the right metrics. The control over the movement and geolocation aspects of the drivers have also been very useful with features such as tracking and geofence. Review collected by and hosted on G2.com.

I think it is relatively difficult to generate customized reports. It fairly complex to work through some of the menus and to properly filter the results that are generated. Review collected by and hosted on G2.com.

I am able to reallocate my fleet on the fly and answer customer questions. The flexible notifications which are regarding such things as speeding and abrupt braking have also been extremely useful in changing driver behavior and saving fuel. Review collected by and hosted on G2.com.

Wialon is very easy and inclusive, there is a lot of data, and creating reports is not very convenient. There are no features like report generation by just drag and dropping properties, and the filters seem rather limited. Review collected by and hosted on G2.com.

Wialon has a rich toolset, which includes fleet tracking, fuel consumption control, and insight into driver compliance. It is versatile to cater the different types of fleets and compatible with numerous of applications relating to the industry. Review collected by and hosted on G2.com.

I found that the reporting system present in Wialon is disorganized. It is difficult to build general reports that reflect the analysis of multiple aspects of my fleet management. Exporting reports for further analysis is inconvenient since it involves extra steps and manipulation. Review collected by and hosted on G2.com.

Wialon is helping to organise and manage fleet better . Review collected by and hosted on G2.com.

It can have a better and interactive interface Review collected by and hosted on G2.com.

Flexibility on the sensors and applications Review collected by and hosted on G2.com.

format of reports once downloaded in PDF Review collected by and hosted on G2.com.

A great feature is You can combine any parameters and form into a formula and show the result in end user interface using a sensor.

The user interface, modules and options are very customizable.

Reports and Notifications are something you really enjoy setting up due to the level of options and customization, though not something easy for beginners to do the advanced setup.

Viewing trips information on the map directly is possible and very convenient to watch.

Geofence data reports can run retroactively, which is something unique in this platform (other platforms I used did not provide me this very important option).

You can almost use any GPS tracking device on this platform.

User engagement logs are good, though they need some more options and improvements.

Combing fuel information within the reports is possible however, product team should work with end users to develop some more practical use cases. Review collected by and hosted on G2.com.

It lacks any visual views of critical information or insights. there is a dashboards but it's literally useless and its options have no sense at all.

There are some inconsistent hidden/unknown backend calculations happen in reports, not even one from Wialon customer service is able to figure out how results are calculated. Example: talking about driver behavior ranking calculations when you sort by driver and average the violations by travelled mileage.

Sometimes, due to the very huge number of integrated device they have on their platform, It takes ages for Wialon back office team to admit that there is a fault belongs to their side, they used to blame the device manufacturer, the local hosting server or others rather than troubleshooting the problem properly from their side.

It's quite hard to prove that there is something in the platform makes no sense or to convince them with the need to change even for very minor stuff; their logic is a bit different from what I used to deal with other people.

Extracted reports are used very basic Excel setup and no way to be modified. Review collected by and hosted on G2.com.

The software is good. What is key about this company is its software support. Although it is not the easiest thing to set up a demo with the technical support team, they really know their stuff. Even the salesperson is very knowledgeable about Wialon web platform's in and outs. Overall, very solid service with reasonable pricing. Review collected by and hosted on G2.com.

The technical team can be hard to get a demo with. It is not the easiest to setup OBD devices on Wialon's web platform. Some OBD devices require very specific configuration and are not documented on their web pages. Review collected by and hosted on G2.com.

- The relationship between the Wialon team and ours. We have great communication, so in the case of new developments, ideas and or any issues, these are dealt with and initiated within a short time.

- I particularly like the fact that when we ask for assistance or general queries, we receive an accurate answer, followed up with ways to achieve our query. Review collected by and hosted on G2.com.

The fact that we have not met any of the Wialon team personally, we are based in Australia and have not yet had the chance to travel to meet them. Review collected by and hosted on G2.com.

i like the template based reports

the possibility to get data from wialon to do a customized additional pages or applications.

i like how the features are organized in the applications without any complications, simply its friendly user interface. Review collected by and hosted on G2.com.

the invoicing system of yours doesnt show the activation dates of the activated modules, i need to know these infromations in each invoice specially when i add +50 extra unit, i need to know this information. Review collected by and hosted on G2.com.

Logically, this is the only tracking platform that allows me to track a wide range of hardware units. Review collected by and hosted on G2.com.

No negatives. The product speaks for itself once you try it. Review collected by and hosted on G2.com.