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Wialon Reviews & Product Details

JH
Content Marketing Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Wialon?

I am able to reallocate my fleet on the fly and answer customer questions. The flexible notifications which are regarding such things as speeding and abrupt braking have also been extremely useful in changing driver behavior and saving fuel. Review collected by and hosted on G2.com.

What do you dislike about Wialon?

Wialon is very easy and inclusive, there is a lot of data, and creating reports is not very convenient. There are no features like report generation by just drag and dropping properties, and the filters seem rather limited. Review collected by and hosted on G2.com.

What problems is Wialon solving and how is that benefiting you?

The tracking and driver behaviour monitoring in particular has been very useful indeed. The exact location of my vehicles also gives me a sense of security and this can enable me to serve my customers better. Review collected by and hosted on G2.com.

Wialon Overview

What is Wialon?

Wialon is the ultimate platform for GPS tracking and IoT designed to manage various fleets, from cars and bikes to heavy vehicles and machinery. Packed with a powerful suite of features, including real-time tracking, custom fuel control and routing algorithms, video telematics, and more, Wialon empowers fleet owners to take control of every aspect of their operations, from monitoring driver behavior to ensuring cargo safety. In addition to its core fleet management features, Wialon offers specialized solutions for specific industries like local delivery management, smart farming, field worker tracking, and more. The platform boasts high adaptability, allowing seamless integration with other systems such as ERP, BI, and accounting applications through its SDK and open API. Wialon takes a hardware-agnostic approach, ensuring compatibility with all major GPS device models. The platform is available in cloud-based (Wialon Hosting) and server-based (Wialon Local) options, offering users flexibility in choosing the setup that suits their needs. Whether accessed through web interfaces or mobile applications, Wialon provides a consistent and user-friendly experience. Wialon is brought to fleet owners through a global network of telematics service providers spanning 150+ countries. As members of the Wialon community, partners benefit from robust support, ranging from 24/7 technical help to marketing and business development assistance. Being a Wialon partner also grants exclusive access to the expertise and knowledge of 2,600+ leading telematics experts worldwide.

Wialon Details
Discussions
Wialon Community
Languages Supported
Arabic, Catalan, Czech, German, English, Estonian, French, Italian, Lithuanian, Dutch, Polish, Portuguese, Romanian, Russian, Spanish, Swedish
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Product Description

Wialon is the ultimate platform for GPS tracking and IoT, suitable for all kinds of telematics projects, from classic fleet management to stationary asset control, regardless of location or scale.


Seller Details
Seller
Gurtam
Year Founded
2002
HQ Location
Vilnius, LT
Twitter
@gurtam
2 Twitter followers
LinkedIn® Page
www.linkedin.com
335 employees on LinkedIn®
Description

Gurtam is a software developer of fleet management and IoT solutions. The company is headquartered in Vilnius, Lithuania, with offices in Boston, Dubai, and Tbilisi. Gurtam’s portfolio features 3 products: Wialon, flespi, and GPS-Trace.


Anna G.
AG
Overview Provided by:
Expert at Gurtam

Recent Wialon Reviews

AS
Agustan S.Mid-Market (51-1000 emp.)
4.0 out of 5
"Making certain our vehicles are on schedule"
I can customize the dashboard and the reports to be generated in a way that suits the fleet’s needs and track the right metrics. The control over t...
JH
Jeffrey H.Small-Business (50 or fewer emp.)
4.5 out of 5
"Driver behavior and cut down on fuel consumption"
I am able to reallocate my fleet on the fly and answer customer questions. The flexible notifications which are regarding such things as speeding a...
Mathieu S.
MS
Mathieu S.Small-Business (50 or fewer emp.)
4.5 out of 5
"Driver behavior analysis increases safety."
Wialon has a rich toolset, which includes fleet tracking, fuel consumption control, and insight into driver compliance. It is versatile to cater th...
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Wialon Media

Wialon Demo - Wialon system
Telematics platform for effective fleet management
Wialon Demo - Fuel management and control
Allows to calculate fuel consumption of our fleet
Wialon Demo - Video solution
The video module allows the use of 100% of the MDVR capabilities, making video broadcasting as convenient as possible.
Wialon Demo - Route planning and control
Allows to reduce mileage and time to destination
Wialon Demo - Geofence control
Allows to trace assets and events within the specified area
Answer a few questions to help the Wialon community
Have you used Wialon before?
Yes

10 out of 11 Total Reviews for Wialon

4.5 out of 5
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10 out of 11 Total Reviews for Wialon
4.5 out of 5
10 out of 11 Total Reviews for Wialon
4.5 out of 5

Wialon Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
AS
Customer Support Technician
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Wialon?

I can customize the dashboard and the reports to be generated in a way that suits the fleet’s needs and track the right metrics. The control over the movement and geolocation aspects of the drivers have also been very useful with features such as tracking and geofence. Review collected by and hosted on G2.com.

What do you dislike about Wialon?

I think it is relatively difficult to generate customized reports. It fairly complex to work through some of the menus and to properly filter the results that are generated. Review collected by and hosted on G2.com.

What problems is Wialon solving and how is that benefiting you?

Wialon can be said to have revolutionized our fleet management by introducing efficient solutions. Geolocation and informative daily and weekly statistics reports help to choose the most efficient routes, save fuel, and guarantee drivers’ security. Review collected by and hosted on G2.com.

Mathieu S.
MS
Compensation and Benefits Manager
Environmental Services
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Wialon?

Wialon has a rich toolset, which includes fleet tracking, fuel consumption control, and insight into driver compliance. It is versatile to cater the different types of fleets and compatible with numerous of applications relating to the industry. Review collected by and hosted on G2.com.

What do you dislike about Wialon?

I found that the reporting system present in Wialon is disorganized. It is difficult to build general reports that reflect the analysis of multiple aspects of my fleet management. Exporting reports for further analysis is inconvenient since it involves extra steps and manipulation. Review collected by and hosted on G2.com.

What problems is Wialon solving and how is that benefiting you?

I am able to effectively manage my fleet with the help of Wialon. Tracking allows for efficient route selection, fuel management provides cost saving, and analysis of drivers’ behavior yields increased safety. Review collected by and hosted on G2.com.

Nishith G.
NG
Sales Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Wialon?

Wialon is helping to organise and manage fleet better . Review collected by and hosted on G2.com.

What do you dislike about Wialon?

It can have a better and interactive interface Review collected by and hosted on G2.com.

What problems is Wialon solving and how is that benefiting you?

It is helping to manage fleet effectively with proper gps tracking . we can download reports and analyse data for better understanding and utilisation Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Wialon?

Flexibility on the sensors and applications Review collected by and hosted on G2.com.

What do you dislike about Wialon?

format of reports once downloaded in PDF Review collected by and hosted on G2.com.

What problems is Wialon solving and how is that benefiting you?

Data link to company database.

Synchoronizing the data between telematics platform and company database. Review collected by and hosted on G2.com.

Wael H.
WH
Business Development
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Wialon?

A great feature is You can combine any parameters and form into a formula and show the result in end user interface using a sensor.

The user interface, modules and options are very customizable.

Reports and Notifications are something you really enjoy setting up due to the level of options and customization, though not something easy for beginners to do the advanced setup.

Viewing trips information on the map directly is possible and very convenient to watch.

Geofence data reports can run retroactively, which is something unique in this platform (other platforms I used did not provide me this very important option).

You can almost use any GPS tracking device on this platform.

User engagement logs are good, though they need some more options and improvements.

Combing fuel information within the reports is possible however, product team should work with end users to develop some more practical use cases. Review collected by and hosted on G2.com.

What do you dislike about Wialon?

It lacks any visual views of critical information or insights. there is a dashboards but it's literally useless and its options have no sense at all.

There are some inconsistent hidden/unknown backend calculations happen in reports, not even one from Wialon customer service is able to figure out how results are calculated. Example: talking about driver behavior ranking calculations when you sort by driver and average the violations by travelled mileage.

Sometimes, due to the very huge number of integrated device they have on their platform, It takes ages for Wialon back office team to admit that there is a fault belongs to their side, they used to blame the device manufacturer, the local hosting server or others rather than troubleshooting the problem properly from their side.

It's quite hard to prove that there is something in the platform makes no sense or to convince them with the need to change even for very minor stuff; their logic is a bit different from what I used to deal with other people.

Extracted reports are used very basic Excel setup and no way to be modified. Review collected by and hosted on G2.com.

What problems is Wialon solving and how is that benefiting you?

Increase mobile employees productivity and reduce operation costs.

Prevent fuel consumption.

Increase fleet efficiency.

Improve driver behavior and habits. Review collected by and hosted on G2.com.

Drake Chien Lung C.
DC
Business Systems Analyst
Utilities
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Wialon?

The software is good. What is key about this company is its software support. Although it is not the easiest thing to set up a demo with the technical support team, they really know their stuff. Even the salesperson is very knowledgeable about Wialon web platform's in and outs. Overall, very solid service with reasonable pricing. Review collected by and hosted on G2.com.

What do you dislike about Wialon?

The technical team can be hard to get a demo with. It is not the easiest to setup OBD devices on Wialon's web platform. Some OBD devices require very specific configuration and are not documented on their web pages. Review collected by and hosted on G2.com.

Recommendations to others considering Wialon:

Very solid support team. Even their marketing person knows ins and outs of their products. Review collected by and hosted on G2.com.

What problems is Wialon solving and how is that benefiting you?

Fleet management solution. We are using it to track our vehicle fleet with reduced costs. Review collected by and hosted on G2.com.

Alfred A.
AA
General Manager
Information Technology and Services
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Wialon?

- The relationship between the Wialon team and ours. We have great communication, so in the case of new developments, ideas and or any issues, these are dealt with and initiated within a short time.

- I particularly like the fact that when we ask for assistance or general queries, we receive an accurate answer, followed up with ways to achieve our query. Review collected by and hosted on G2.com.

What do you dislike about Wialon?

The fact that we have not met any of the Wialon team personally, we are based in Australia and have not yet had the chance to travel to meet them. Review collected by and hosted on G2.com.

Recommendations to others considering Wialon:

Talk with other Global Partners using Wialon, most will have a similar story, but most importantly, you can get a real picture, how to use Wialon and make it work for your business.

Utilise the flexibility and range of integrated Hardware, find a niche market and ask the question to the team at Wialon, how to best use and personalise your monitoring platform.

Branding and use of the Personal Design of the login page and monitoring platform is a great way of projecting professionalism to your customers, I believe its these little things which will make the difference. Review collected by and hosted on G2.com.

What problems is Wialon solving and how is that benefiting you?

On a day to day basis, we have new and sometimes bizarre requests from potential and existing clients regarding Telemetric information and or develop ways to transfer data from equipment, machines or vehicles. With the dedicated team at Wialon, integration of new technologies and developments of hardware protocols is made easier, which helps us help our clients. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Wialon?

i like the template based reports

the possibility to get data from wialon to do a customized additional pages or applications.

i like how the features are organized in the applications without any complications, simply its friendly user interface. Review collected by and hosted on G2.com.

What do you dislike about Wialon?

the invoicing system of yours doesnt show the activation dates of the activated modules, i need to know these infromations in each invoice specially when i add +50 extra unit, i need to know this information. Review collected by and hosted on G2.com.

Recommendations to others considering Wialon:

Wialon is the best tracking system you can find with a suitable price based on my 5 years expeirence in tracking systems field, dont waste time on finding others, i tried 7 companies before i decided to go with wialon. Review collected by and hosted on G2.com.

What problems is Wialon solving and how is that benefiting you?

the most problem in our business is the find a suitable application to manage all of your devices/simcards/account/invoices. you need an application in order to run your business in the right way without any problems or mistakes.

i dont know exactly what do you mean by what benefits have i realized. Review collected by and hosted on G2.com.

Allen L.
AL
General Manager - Development & Operations
Transportation/Trucking/Railroad
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Wialon?

Logically, this is the only tracking platform that allows me to track a wide range of hardware units. Review collected by and hosted on G2.com.

What do you dislike about Wialon?

No negatives. The product speaks for itself once you try it. Review collected by and hosted on G2.com.

Recommendations to others considering Wialon:

You will not be disappointed. Give it a try Review collected by and hosted on G2.com.

What problems is Wialon solving and how is that benefiting you?

My clients have varied needs that cannot be addressed without a professional platform that is not hardware manufacture driven. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Wialon?

Platforms for smartphone (android) is very good Review collected by and hosted on G2.com.

What do you dislike about Wialon?

1. If would you add Albanian - would be good and I believe that will increase the number of users

2. If would you add google maps - because in our country many uses Google Maps Review collected by and hosted on G2.com.

Recommendations to others considering Wialon:

Yes of cours Review collected by and hosted on G2.com.

What problems is Wialon solving and how is that benefiting you?

Fleet management and tracking system of Logistics Review collected by and hosted on G2.com.