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WHMCS Reviews & Product Details

Nitesh S.
NS
Sr Manager - Enterprise Solutions
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about WHMCS?

WHMCS has been helping me run my hosting business with ease. Though it still needs lots of improvement, it is still the only choice for hosters as there is hardly any competition. Review collected by and hosted on G2.com.

What do you dislike about WHMCS?

1. No 5 years and 10 years option available for hosting and other services.

2. Too much expensive

3. Lack of quality reports. Review collected by and hosted on G2.com.

What problems is WHMCS solving and how is that benefiting you?

WHMCS has been helping me run my hosting business with ease. Though it still needs lots of improvement, it is still the only choice for hosters as there is hardly any competition. Review collected by and hosted on G2.com.

WHMCS Overview

What is WHMCS?

All the tools you need to start a web hosting business today.

WHMCS Details
Discussions
WHMCS Community
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Product Description

All the tools you need to start a web hosting business today.


Seller Details
Seller
WHMCS
Year Founded
2005
HQ Location
Houston, TX
Twitter
@whmcs
19,179 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®

Recent WHMCS Reviews

MS
Mayur S.Small-Business (50 or fewer emp.)
5.0 out of 5
"WHMCS is the best billing software for Hosting Companies"
WHMCS is a comprehensive billing software for web hosting companies. If you have a web hosting business or are planning to open one, then having WH...
Nujan S.
NS
Nujan S.Small-Business (50 or fewer emp.)
4.5 out of 5
"Great Billing & Automation Software For Hosting Company"
We've been using WHMCS for six years. It has been the most valuable software in running our company, from billing to automating our corn tasks. It ...
EC
Everton C.Small-Business (50 or fewer emp.)
5.0 out of 5
"WHMCS - One of the Best Hosting Billing Platform"
I like the ease of use and being able to handle my customers and invoice/payment system in one place.
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WHMCS Media

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Video Reviews

55 out of 56 Total Reviews for WHMCS

4.3 out of 5
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55 out of 56 Total Reviews for WHMCS
4.3 out of 5
55 out of 56 Total Reviews for WHMCS
4.3 out of 5

WHMCS Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for WHMCSQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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MS
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about WHMCS?

WHMCS is a comprehensive billing software for web hosting companies. If you have a web hosting business or are planning to open one, then having WHMCS is a must. Client profiles can be handled easily. Products/Services can be managed without any hassles with WHMCS. Billing and seamless. Customer support can be handled easlity. Client tickets can be manged easily. We are using WHMCS since 2004 and it is definitely the best software for managing web hosting companies out there. Review collected by and hosted on G2.com.

What do you dislike about WHMCS?

The pricing is on the higher side. But, it is worth it. Review collected by and hosted on G2.com.

What problems is WHMCS solving and how is that benefiting you?

WHMCS is helping us to manage orders, products/services, client payments, customer tickets and much more. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
What do you like best about WHMCS?

it is a powerful system that integrates a billing system, ticketing system, DNS tools, registrar tools, and a lot more features. it is so easy to use by anyone and also it is very simple to implement it in a lot of operating sytems. I didn't need to contact their customer support because it is simple to use it every day. Review collected by and hosted on G2.com.

What do you dislike about WHMCS?

there is noting to say here because i a using it every day and everything is ok. Review collected by and hosted on G2.com.

What problems is WHMCS solving and how is that benefiting you?

i didn;t need their support Review collected by and hosted on G2.com.

Nantabo J.
NJ
Sales Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about WHMCS?

WHMCS is suitable for hosting companies because of the automation it comes with.

I like the server integrations with DirectAdmin and control-panel technology; you can easily integrate it so that users can be assigned to servers automatically after purchasing the software subscription.

The analytic feature provides good statistics on the usage of the software like storage, emails, traffic, the bandwidth of the user directly from WHMCS and,

You can customise the invoices with the logo by just pasting the logo URL in the system logo settings, and it will be seen on the invoice and in the outgoing emails. It is still the best software I have not found any technical error and would recommend it to any person willing to use it to sell software which requires billing Review collected by and hosted on G2.com.

What do you dislike about WHMCS?

The software has worked fine for our company over the six years, and we have never gotten any challenges using the software. Unfortunately, the software is expensive to use for smaller enterprises.

If you need further customisation of the software from the default, then you must be a developer with good skills to work with their configurable theme templates or else it would require more money to hire a developer Review collected by and hosted on G2.com.

What problems is WHMCS solving and how is that benefiting you?

We are using the software to sell software subscriptions like domain registering, renewing and transferring because it is so fast and easy to use on automation, it saves us more time every day because of the automation and scheduling of the functions you would like. You can use further more for billing management, the software overall, it is helping us acquire more sales Review collected by and hosted on G2.com.

TN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about WHMCS?

The ease of use of the software is great, there are also many available plugins Review collected by and hosted on G2.com.

What do you dislike about WHMCS?

The upgrades are not great, they jump ahead and break many modules, we are far behind on upgrades for this reason Review collected by and hosted on G2.com.

What problems is WHMCS solving and how is that benefiting you?

There are integrations into many of our billed services, making billing quick and easy Review collected by and hosted on G2.com.

Nujan S.
NS
Founder and Managing Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about WHMCS?

We've been using WHMCS for six years. It has been the most valuable software in running our company, from billing to automating our corn tasks. It automates every job so we don't spend so much time checking and operating things. It does have many free and paid plugins to add additional features. Since it supports virtually any payment gateway, there is no need for us to spend time configuring it for them. Review collected by and hosted on G2.com.

What do you dislike about WHMCS?

It's pricy, and there's so much hassle to update. Especially when the database is too large, the automatic update crashes almost every time. I also noticed sometimes, when integrated with Cpanel, the direct link from Cpanel is not accurate. When a user clicks the billing tab, it redirects the user to the service. Review collected by and hosted on G2.com.

What problems is WHMCS solving and how is that benefiting you?

We are getting multiple customers a day, and managing to bill and set up accounts for them manually is very difficult. With WHMCS, everything is automated and does everything we need in just a second. Review collected by and hosted on G2.com.

DR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about WHMCS?

A great array of features and very flexible with addons etc. Review collected by and hosted on G2.com.

What do you dislike about WHMCS?

The learnign curve is pretty steep if you're new to the software. Would benefit from a super simple setup wizard with a bit more guidance. Review collected by and hosted on G2.com.

What problems is WHMCS solving and how is that benefiting you?

We were looking for a platform for selling our hosting and domain names which is exactly what this is designed for. Review collected by and hosted on G2.com.

Amy R.
AR
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about WHMCS?

I like that you can do invoices ok, and see clients easily and open invoices Review collected by and hosted on G2.com.

What do you dislike about WHMCS?

Some of the invoicing is a bit clunky. We just added Zoho to supplement. Review collected by and hosted on G2.com.

What problems is WHMCS solving and how is that benefiting you?

It helps with basic billing and invoicing, client data and views. No good notes field thou. Not the best. Review collected by and hosted on G2.com.

EC
Cloud Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about WHMCS?

I like the ease of use and being able to handle my customers and invoice/payment system in one place. Review collected by and hosted on G2.com.

What do you dislike about WHMCS?

If anything might need more development. Review collected by and hosted on G2.com.

What problems is WHMCS solving and how is that benefiting you?

Allows me to keep a list of my customers and setup/manage servers and invoice customers in one platform. Review collected by and hosted on G2.com.

Eulises A.
EA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about WHMCS?

Being a popular service, the integration is very easy, so the process of selling web hosting is automated, without having to require an additional action. In addition, there is a wide variety of payment methods, to adapt to all countries Review collected by and hosted on G2.com.

What do you dislike about WHMCS?

They might consider a paid-for-life license price, which helps both them and their customers not have to deal with those recurring payments. Review collected by and hosted on G2.com.

What problems is WHMCS solving and how is that benefiting you?

automating the web hosting service sales process with cpanel and whm Review collected by and hosted on G2.com.

KP
Mrs.
Financial Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about WHMCS?

The software is unique and is the best of the other service provider, like the instant provisioning of ordered services. the User interface is intuitive enough to provide a good navigation Review collected by and hosted on G2.com.

What do you dislike about WHMCS?

Customer support service is so annoying; you have to first pay for monthly service fee to get things resolved by the WHMCS team Review collected by and hosted on G2.com.

What problems is WHMCS solving and how is that benefiting you?

I use the software to respond to tickets from clients as my side job role to the company work with part timing; it is so helpful and saves me more time Review collected by and hosted on G2.com.