WebPT Reviews & Product Details - Page 5

The system is very user friendly and allows for the mainstreaming of the office. My favorite feature of this software is the ability to have the medical record in the same system with the schedule. The EMR feature of this software is excellent. Review collected by and hosted on G2.com.

This software is very buggy. We experienced lots of freezes and glitches in the beginning of using this software. Over time it improved but we were left with dropped service and office standstills several times because of these issues. Review collected by and hosted on G2.com.

This platform makes it very easy to communicate with other disciplines in the clinical setting. Review collected by and hosted on G2.com.

Very biomechanical based and primarily designed for physical therapy practitioners. Difficult to make documentation as an OT concise Review collected by and hosted on G2.com.

We love how easy it is to use. We have some providers that are technologically challenged, and they love how easy it was to get started and work in WebPT. Review collected by and hosted on G2.com.

They are still improving things and when they do make improvements sometimes they mess the other functions up. Review collected by and hosted on G2.com.

Customer service. Up to date innovation and very easy to use. Review collected by and hosted on G2.com.

The in home usage for patients can be difficult at times. Review collected by and hosted on G2.com.

Revflow from BMS is amazingI love this software. We have implemented this software to our company in November from scheduleview, It's amazing. Scheduling patients is much easier, taking payments is great. Love that we can generate any report that we need, We are able to see which patients have not finalized notes, what is on claim delay. It greatly improved our company. Review collected by and hosted on G2.com.

It takes time getting used to the system. Sometimes when we release claims from claim delay, they will show up a week later on claim delay stating that there are no auths on file. Then we have to manually contact Bms and have them manually do it for us. It is a hassle and wastes some time. Sometimes getting a ticket resolved takes more than one day. Review collected by and hosted on G2.com.

I love the new update! The new software now allows the therapists to easily add exercises and videos to the excercises to help patient with form and how to’s Review collected by and hosted on G2.com.

On some days, the lagging gets serious. We had one day that it wouldn’t let anyone log in Review collected by and hosted on G2.com.

The ease of use, it is very user friendly! We have our insurance sorted by colors and this is one of my favorite features to be able to know what insurance a patient has based on the color of their appointment without having to go to their chart and look it up. It is very convenient to have access to all of the patients records and be able to access it by their name on the schedule. Review collected by and hosted on G2.com.

They only thing that I dislike about WebPT is that they do not have an app for tablets or phones. Many of our therapist use tablets while treating patients or use their phones to check their schedule while working in schools and it would be a nice option for them to have. Review collected by and hosted on G2.com.

The ease of use in WebPT is nice that the work flows from one task to the next so naturally. If you leave something out, you are usually prompted to go back and fill it in making almost impossible to mess anything up. On Medicare, if you forget to do your ten day progress note you can not go forward without doing it. All the checks and balances are there for the hurried therapist that can so easily get in a hurry and simply forget one simple detail. With WebPT, it pretty much reminds you of the little details that make big differences in compliance. Review collected by and hosted on G2.com.

It would be nice if there were more follow ups on signature other than just Medicare, after all, they are all required. I would like to see reports for all missing signatures. Also, I would like to see a report for expired POC's other that Medicare. Just Saying! Review collected by and hosted on G2.com.

The thoroughness and efficiency. It’s easy to use and quick Review collected by and hosted on G2.com.

Some redundancy with various parts of initial exam Review collected by and hosted on G2.com.

Our office has been using WebPT for 3 years now. I really like how easy WebPT is to use for documentation. I also appreciate the efforts WebPT puts in to educate staff and keep their service compliant with changing healthcare guidelines. WebPT had a great team to help implement the software and coordinate with our billing service. Another team helped our staff learn to use the program. Top notch work from both of these teams! Any questions regarding the few issues that have come up in the past 3 years have been resolved quickly. I have also had several new hires that came on board with our company due to how well they liked WebPT from previous experiences. Review collected by and hosted on G2.com.

I have found some discrepancies in the numbers that the new analytics program gives me compared to reports that are available in the main WebPT platform. This is likely an operator error on my part. The other thing I would like to see is an improved exercise flowsheet that is easy to see progression of each exercise over time, and ability to mark which exercises are part of the current HEP. Review collected by and hosted on G2.com.