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WebPT Reviews & Product Details - Page 3

WebPT Overview

What is WebPT?

WebPT empowers rehab therapists to better engage patients, improve care, and achieve scalable growth with solutions to help manage every aspect of their practice. As the industry’s most innovative, comprehensive, and secure Practice Experience Management (PXM) platform, WebPT unifies marketing, front office, clinical, billing, and administrative tools on one platform with one trusted partner. Regardless of practice size or specialty, WebPT can help: - Grow your patient roster and scale your business - Automate patient registration, referral management, benefits verification, and patient communication - Keep your staff happy with more intuitive and compliant documentation - Improve patient engagement and clinical outcomes - Get you paid more, faster - Optimize performance and give you the confidence to make data-backed decisions Above all, WebPT puts Members first. Our team of rehab therapy experts has supported over 20,000 clinics with a personalized implementation process and targeted training tailored to each clinic’s unique needs. Once onboarded, Members have access to free, unlimited support—available via live chat, email, and phone—to ensure their continued success. Serving over 150,000 rehab therapy professionals with 99% uptime reliability, WebPT is the #1 trusted partner in the industry. Learn how one platform can help you achieve greatness in practice at webpt.com.

WebPT Details
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WebPT Community
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Product Description

WebPT is an EMR solution for physical therapists that allows you to create documentation with integrated scheduling, practice management and more.

How do you position yourself against your competitors?

With 30% market share, WebPT is the leading platform for physical, occupational, and speech therapists. We’ve earned this honor because we:

Are truly web-based—unlike other software systems claiming to be “cloud-based” or “cloud-enabled.”

Provide industry-leading educational content and top-rated onboarding and training.

Understand that each practice is unique, which is why our software is flexible and customizable.

Offer unlimited, on-demand email and phone support as well as a massive knowledge-base of interactive learning modules, help articles, FAQs, and video testimonials.

Seamlessly handle data migration—and integration—to make transitions a breeze.

Are one of the fastest growing healthcare software vendors in the country—and, with significant VC backing, we’re significantly more stable and reliable than many of our competitors.


Seller Details
Seller
WebPT
Year Founded
2008
HQ Location
Phoenix, AZ
Twitter
@WebPT
15,992 Twitter followers
LinkedIn® Page
www.linkedin.com
879 employees on LinkedIn®

PB
Overview Provided by:

Recent WebPT Reviews

Dr. Jeanette D.
DD
Dr. Jeanette D.Small-Business (50 or fewer emp.)
3.5 out of 5
"WebPT is a good Physical Therapy specific EMR"
The upside of WebPT is that it is created by physical therapists and does a very good job at meeting the documentation needs for physical therapists.
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Easy to navigate and precise information."
The scheduling is super easy and the e doc is also very convinient to use
Irene C.
IC
Irene C.Small-Business (50 or fewer emp.)
4.5 out of 5
"webpt is great easy to use whithout outages"
easy to use friendly customer service. when you need something or have any questions they will answer the phone and chat online quickly.we have bee...
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WebPT Media

WebPT Demo - Scheduler
Keep schedules full and increase clinic efficiency with our front office tools.
WebPT Demo - Documentation
Document efficiently and defensibly with customizable templates, SOAP note format, and built-in compliance safeguards.
WebPT Demo - Billing
Bill better, faster with our integrated billing solutions or outsource your billing completely with our best-in-class revenue cycle management services.
WebPT Demo - Patient Engagement
Keep patients engaged in their care plan with our patient portal, home exercise platform, in-app messaging, virtual visits, & remote therapeutic monitoring.
WebPT Demo - Outcomes Tracking & MIPS
Enhance patient care, optimize clinical operations, and easily fulfill quality measure reporting requirements with our outcomes tracking software & CMS-approved QCDR.
WebPT Demo - Analytics
Make intelligent business decisions with real-time data at your fingertips.
Answer a few questions to help the WebPT community
Have you used WebPT before?
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Video Reviews

161 WebPT Reviews

4.4 out of 5
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161 WebPT Reviews
4.4 out of 5
161 WebPT Reviews
4.4 out of 5

WebPT Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for WebPTQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
AC
Clinical Researcher
Research
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
AW
Professional Nurse
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about WebPT?

Planning patients is simple! I cherish the reports highlight. You can see every day reports of patient installments, approval reports, day by day installments reports, and so on. Everything is done on the PC. From the time the patient timetables the principal visit, to the physical advisor composing the examination report/note, to the physical specialist helper seeing flowsheets (patient's activity programs). It is particularly simple for administrator/associate/PT opening and shutting strategies due to every one of the reports to see. In the first part of the day we can see the timetable for the afternoon, approvals lapsing, and make changes as vital by hauling arrangements. You can likewise see numerous advisor calendar's without a moment's delay, if there are more than one specialist working at the training. There is shading coding in the booking highlight for various treatments or to utilize inside, i.e., red = new patient; advisor needs to go through 1 hour with this patient or purple = tyke patient or orange = parity issues. On the calendar, I can rapidly and effectively observe my day, by seeing what number of new patients there are with the shading coding, or let the PT comprehend what kind of patients are coming later in the day. Toward the night's end, I can download all out patient installments for the afternoon and send to my supervisor through secure fax. This makes gathering and recording installments simple, and diminishes the danger of missing installments. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

Including patients is an agony! When including another patient, you need to round out ALL the data or else the patient isn't spared and that is an awful encounter. Review collected by and hosted on G2.com.

Recommendations to others considering WebPT:

WebPT has alot of advantages that other programming as it doesn't and on the off chance that you are endeavoring to settle on them I would go with WebPT they have incredible client administration bolster whenever you call they do their best to help with the issue. Review collected by and hosted on G2.com.

What problems is WebPT solving and how is that benefiting you?

WebPT has not just spared our facility from the misfortunes of paper outlines, yet gave a first class training to our staff with respect to best practices, changes on the social insurance scene, and how to streamline our procedures and contact our patients in a powerful manner. WebPT's staff is mind blowing: they're useful as well as they are occupied with their work and radiating with eagerness. Numerous different programming projects are truly ailing in some perspective, however WebPT is the absolute bundle, giving incredible devices to both front work area staff and clinical staff. For us it has been a fabulous programming for our usage. Review collected by and hosted on G2.com.

Tamra W.
TW
Executive Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about WebPT?

Internal marketing system, catchy interface, cloud based, helpful support Review collected by and hosted on G2.com.

What do you dislike about WebPT?

Outage times, difficulty getting people on phone immediately, cost Review collected by and hosted on G2.com.

Recommendations to others considering WebPT:

A solid booking, EMR, and marketing system for private practice. Review collected by and hosted on G2.com.

What problems is WebPT solving and how is that benefiting you?

It has helped me reach my patients more effectively with internal experience and create a clinic experience. Review collected by and hosted on G2.com.

JB
Software Developer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about WebPT?

Scheduling patients is simple! I cherish the reports highlight. You can see day by day reports of patient installments, approval reports, day by day installments reports, and so forth. This product is instinctive and simple for therapists to learn. It has eliminated our documentation time,we have significant serenity in realizing that our Medicare and Medicaid notes are consistent as the product gives you different notices of the zones to fill in to make enormous contrasts in consistence. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

Now and again the product has a glitch and erases an arrangement or moves it to an alternate time. Review collected by and hosted on G2.com.

Recommendations to others considering WebPT:

WebPT has a ton of advantages that other programming as it doesn't and in the event that you are attempting to choose them I would run with WebPT they have extraordinary client administration bolster whenever you call they do their best to help with the issue. Review collected by and hosted on G2.com.

What problems is WebPT solving and how is that benefiting you?

It conveys as guaranteed with respect to medicinal records and booking. WebPT has made our whole practice increasingly effective and helped us increment efficiency. Our charging and notes are progressively precise, effective, and opportune. In the event that another therapist is treating your patient, they can simply peruse your notes. This at last influences our primary concern and builds our benefits. Review collected by and hosted on G2.com.

ST
Receptionist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about WebPT?

WebPT is very intuitive and user friendly. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

I wish you could look up patients by phone number. Review collected by and hosted on G2.com.

Recommendations to others considering WebPT:

If you are looking for user friendly software - WebPT is for you! Review collected by and hosted on G2.com.

What problems is WebPT solving and how is that benefiting you?

I love the combination of scheduling and EHR. Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about WebPT?

Lots of information and reports that can be run. Data is easily seen and scheduling is pretty simple. Love seeing a single provider's weekly schedule. Love having 4 tabs up top to use Review collected by and hosted on G2.com.

What do you dislike about WebPT?

- Reports can be inaccurate

- Not as user friendly for PTs during notes

- Difficult to delete notes

- Lots of bugs with scheduling, meetings

- Difficult to scan and attach files

- Not able to use on Google Chrome Review collected by and hosted on G2.com.

Recommendations to others considering WebPT:

Please take advice from users of all levels and fix bugs more frequently. Have a "suggestion box" for us to point out issues Review collected by and hosted on G2.com.

What problems is WebPT solving and how is that benefiting you?

Better able to track and bill on the back end of our PT practice. We've realized why we weren't getting paid for certain things from insurance companies and have been better able to teach out team how to write notes and bill smarter Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about WebPT?

It is based to cover PT alone and not other medical fields as it is specific to our field of clinical medicine. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

There is a lot of clicking and boxes that are redundant but overall needs to be there for a thorough examination. Review collected by and hosted on G2.com.

What problems is WebPT solving and how is that benefiting you?

Making sure all of my patients are documented appropriately and accordingly so they can receive the care they deserve throughout all PTs who see them. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about WebPT?

You can access it on any computer that has internet so you are able to check your schedule and work from home if you need to. Scheduling is easy, WebPT is connected to a fax service so we can fax to our doctors quickly and easily. It is overall very logical and easy to use. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

If the internet goes out you cannot access the EMR. Review collected by and hosted on G2.com.

What problems is WebPT solving and how is that benefiting you?

Documentation takes less time due to the easy to use format and options to auto-fill / auto-populate. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about WebPT?

WebPT makes scheduling super simple with a user friendly approach. Need to change the layout of the calendar? No problem? Need to add a PT? No problem? Need to change a persons appointment? Easy. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

Between the two clinics we have, the patients are not shared automatically and you have to go in and manually add both clinics to the patient. It has caused problems before where we search for a patient at one clinic and they don't show up until you search the other clinics base. It would be great if it patients were added to a “database” for the company as a whole instead of individual clinics. Review collected by and hosted on G2.com.

Recommendations to others considering WebPT:

It can be pricey because you have to pay per license you have for each PT and clerical position. We just have 3 PT licenses and activate/deactivate PTs for the day that they work. Review collected by and hosted on G2.com.

What problems is WebPT solving and how is that benefiting you?

It allows you to add everything you need to. Patients chart. Co-pays/deductibles, insurance info, billing information, permitted visits for the patient, how many patients, all of the progress notes, everything. It’s like having instant access to everything for and about the patient right there. Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about WebPT?

Better documenting for therapist and scheduling patients Review collected by and hosted on G2.com.

What do you dislike about WebPT?

Takes a little longer to document due to checking all boxes required before you can save the note Review collected by and hosted on G2.com.

Recommendations to others considering WebPT:

I have already recommended several therapist to transition to WebPT Review collected by and hosted on G2.com.

What problems is WebPT solving and how is that benefiting you?

Less authorization denials due to better documentation Review collected by and hosted on G2.com.