WebPT Pros and Cons

Being in a cloud I can see medical information from my patients anywhere in the world, I can move to their homes and have their medical history at the moment, the data transfer rate is excellent. The most useful tool in my personal opinion is access from any device outside the company as it allows me to access the application from my own computers. Review collected by and hosted on G2.com.

I can't have a local database which forces me to have access to the internet at all times, which makes it difficult for me to have the medical records of my patients in distant locations, another weakness of the software in the complex graphical interface, which is sometimes difficult to understand and manipulate, especially at the beginning of learning the use of the application. Review collected by and hosted on G2.com.

I like the alerts and reports offered in this program. It allows us to maintain compliance. The script presets are excellent to save our therapists time during visits that require a lot of information to be noted. Review collected by and hosted on G2.com.

I wish that this program would track who makes changes on charts so that questions are asked to the appropriate person. Pop-up alerts that are written by staff in other departments would also be useful. Review collected by and hosted on G2.com.

The most helpful thing about WebPT is the visual schedule. I am a speech and language pathologist. I supervise two assistants at a clinic in my town. The easy breakdown of the schedules of both assistants helps me to keep track of their therapy schedule so that I can assist them to my maximal capability. Review collected by and hosted on G2.com.

The least helpful thing about WebPT is that it is visually a rather dull platform. Inputting and reviewing treatment notes can be monotonous and tedious, mainly because the visual aspect of the platform is not that appealing. Review collected by and hosted on G2.com.

Very straightforward on how to use. Easy to learn. Review collected by and hosted on G2.com.

Could use a few updates to make users' lives easier like including appt type in the appt list (eval, follow-up, progress note, etc). Also update authorization tracker based on appts checked in, not daily note completion. Review collected by and hosted on G2.com.

WebPT software is an excellent tool to provide effective and relevant patient care to provide a good experience, the service is perfect to help promote business growth by evaluating all available factors to ensure success. The service offers a comprehensive scheduling system, documentation and allows for easy evaluation of results through extensive reporting. The service is affordable and profitable for many, with mobile and cloud application availability making it easy for anyone to access. The service has the advantage of being very easy to operate, has templates with high capacity for customization and most importantly of all the support team staff provides very satisfactory attention and quick solutions before any inconvenience that may arise. Review collected by and hosted on G2.com.

I consider that the interface of this service is in dire need of updates, as it has a rather outdated design, is a bit slow and does not give a good impression to users of how good and advanced this service is. I have also visualized that frequently the server of this software goes down and does not allow access to the system. Review collected by and hosted on G2.com.

I love how this software is available on any device that has internet access. It makes note writing extremely accessible. The software itself is also very user friendly. The site is ergonomic whether you're documenting on a computer or a tablet (sometimes even on a cell phone). The site is easy to navigate through and streamlines all of my note writing.

I especially value its layout when completing a new patient evaluation. All of the text fields are laid out in a way that makes sense to the reader and the therapist.

In terms of billing and insurance, it's a very powerful tool. It has all of the ICD codes which you can either manually type in or search for. It also transfers those same codes over to the proceeding note whenever your patient comes in for another visit. That way, you don't have to re-type all of the codes into the new note.

Scheduling is also very nice on this program. The software gives you a great overview of all the patients you will be seeing for the day, including cancellations. Its also pretty nifty how it tells you if its your patients birthday. Review collected by and hosted on G2.com.

I dislike how the same user cannot be on two devices at once. This problem is cumbersome because I have two hardwired computers on opposite sides of the clinic. And so if I'm treating one patient on one side of the clinic and want to write up their note, I would end up being logged out of the other computer on the other side of the clinic. it would be useful to be logged in on both devices at once and not have to log in every time I switch computers.

I also wish there was some way I the program would notify me if there are incomplete fields that I may have missed while completing a new patient evaluation document. Review collected by and hosted on G2.com.

I like how it is focused on PT and not just general medicine. We changed for a short time to advanced MD and hated it. Then changed back and realized how much we actually like WEBPT. Review collected by and hosted on G2.com.

Evals can be lengthy at time and redundant with boxes to click. Review collected by and hosted on G2.com.

Does what it suppose to do but only when it works!! frequent connections issues!! Review collected by and hosted on G2.com.

frequent connections issues!! wait time too long for support on chat and phone. Review collected by and hosted on G2.com.

CLOUD BASED SYSTEM, GOTTEN USED TO IT SINCE I HAVE BEEN WITH THEM SINCE 2009 Review collected by and hosted on G2.com.

POOR CUSTOMER SERVICE, GREED, ALL THEY CARE FOR NOW IS TO GET PAID Review collected by and hosted on G2.com.

It has simple in making patient planning.

It also fast to access patients records my their names.

I like it since I can log in from anywhere to do my practical work.It is easy to use and intraining theusers.

It provides great marktplace to search for clinical equipments. Review collected by and hosted on G2.com.

It's has no component where you can cancel clients for a time period correctly. Review collected by and hosted on G2.com.