Webgility Reviews & Product Details

I really like the automatic sync of orders, inventory and funds with minimum effort at Webgility is connecting my Shopify store to QuickBooks. Their stand in all this is their own dashboard—it allows me to see all my sales and stock levels on any channel in a clear, real-time way without me having to pull my hair from manual updates. Review collected by and hosted on G2.com.

The only downside I have come across so far, is that the setup process felt a little tricky at the start but that’s mainly because I am not familiar with ecommerce tools and I wish that the onboarding offered a little more hand-holding for beginners like me. Review collected by and hosted on G2.com.

Webgility makes the import into QuickBooks so easy. When tech support is needed, Aniket is the best! He knows his stuff, and gets you up and running quickly!!! Review collected by and hosted on G2.com.

No complaints thus far. We have been using it for years. Review collected by and hosted on G2.com.

nothing, billing department gives generic respoonses, aggressive responses and attitude, and went from "I will speak with my supervisor to see what we can do" directly to "can't issue a refund" when I didn't want to continue going in circles and just wanted an answer. Personal feelings clearly getting in the way. Review collected by and hosted on G2.com.

holding money as a credit instead of issuing a refund when the software would not work. Review collected by and hosted on G2.com.

Excellent customer service. Very easy to use Review collected by and hosted on G2.com.

When loading it is a little bit slow, but nothing to be too concerned about Review collected by and hosted on G2.com.

Webgility allows us to post all web orders straight into Quickbooks. It saves us so much time. We use it every for every web order. It works great with posting all Amazon orders in Quickbooks as well. It allows us to take the tracking from Quickbooks after we ship the order and post it back to our website and/or Amazon for our customers to see. Review collected by and hosted on G2.com.

Thankfully there's not too much I dislike. Sometimes contacting the support team can be difficult to get through, or the person speaking is hard to understand. But once we get through, the support team is usually super helpful! Review collected by and hosted on G2.com.

Webgility is an effortless software to operate. Its features are a boon, particularly when it comes to importing orders from multiple marketplaces into Quickbooks. The most significant advantage is that it eliminates the need for manual invoice entry. The customer support is unparalleled, and they're always available to respond to any queries or concerns. Additionally, the program can be customized to align with your personal preferences. If you sell packs on Amazon, this tool streamlines invoicing, we use this every day to import our orders into invoices and it has saved us a lot of time. Review collected by and hosted on G2.com.

It does take a while for the program to run however, if you have fast internet and a quick pc it should work fairly quickly. Price is a bit expensive, however, you get what you paid for. If you have the money to spend, make this your next company investment. Review collected by and hosted on G2.com.

I am limiting this review to ONLY the Billing Department.

When Sayan called in the late morning on a Monday, I stated that it was not a good time to discuss my issue. He said, just send me a message when you are ready. Later in the day I sent a message and within seconds the phone rang. He called us back when it was convenient for us that day, which is likely NOT a time of day that he would normally be available.

Sayan took my concerns about billing seriously. He took the time to share my concerns with other teams and replied with an acceptable resolve to my billing issue. Review collected by and hosted on G2.com.

When dealing with India, the time difference has a bit of time lag associated with it. Review collected by and hosted on G2.com.

Faizan Sheikh was great at getting us set up and helping us transition into the software. He was great at working with our sales rep Sagan to get everything straightened out. The scheduler for automation is helpful. Everything is sooo customizable so that it makes it easy to fit the way we do our books. The price is steep but the software is worth it. This is soooo much better than the default Quickbooks Desktop Connector that the Shopify-Quickbooks Migration Team failed to implement. Review collected by and hosted on G2.com.

There are lots of options to learn. The onboarding and customer support is really necessary because there are just so many things to set up in order to get all the data to the right places. The sync speed is also slow on Quickbooks but this may be a limitation of our computer or Quickbooks. Review collected by and hosted on G2.com.

Webgility is so streamlined that it took the nightmare of Amazon bookkeeping away. Now it's only sweet dreams. Review collected by and hosted on G2.com.

I don't dislike anything. It is very easy to use. Review collected by and hosted on G2.com.

We have recently migrated to the new and updated SERVER 2019 and where we were facing issues while installing the SQL server as it was giving us an error.

A person from the technical team called me and resolved the issue. Not only did he resolve the issue but helped in connecting to our store and our Quick Books as well.

Apart from that he also informed us about the issues we have with our new server computer and where to get it resolved. Review collected by and hosted on G2.com.

There is nothing to dislike in the service he provided.

I didn't find anything to dislike in his server throughout the call or session. Review collected by and hosted on G2.com.