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30 out of 31 Total Reviews for Wavetec
Overall Review Sentiment for Wavetec
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The support team is excellent. Very fast responses and quick turnarounds with product requests and inquiries. For the most part they have been able to deliver a product that meets the needs for our business. Review collected by and hosted on G2.com.
Less than once a month we may lose a certain functionality of the product and I have to contact support. The issue is typically resolved that same day. Review collected by and hosted on G2.com.
The Wavetec team provides great support and a simple solution to our line queue needs! Review collected by and hosted on G2.com.
While support has been great sometimes time differences can be a bit of a challenge. That is not a hindrance to the product. Review collected by and hosted on G2.com.
Wavetec helps us keep track of how many patients we see and also our patient wait time. Review collected by and hosted on G2.com.
Having to reboot the system multiple times when there is a connectivity issue. Only 1 person is able to login in to a counter and if that person is still logged in, no one else can login in on that particular counter. Review collected by and hosted on G2.com.
The Wavetec system greatly reduced wait time for our customers. It is easy to use, and has made the line queue process in our store much more efficient. The entire team is extremely helpful getting our system up and running smoothly! Review collected by and hosted on G2.com.
We had a tech issue getting our personalized content up and running in the beginning, but the support team was amazing and helpful in getting the content working! Review collected by and hosted on G2.com.
Well established and reputable technology company that has made significant contributions to our company in Saudi Stock Exchange (Tadawul) . Its continuous innovation, global presence, and diverse product portfolio demonstrate its commitment to meeting the evolving needs of its customers. Phenomenal company to provide the best QMS / KIOSK Services / LED Display Solutions so far. Highly recommended and quite happy to work with them. Review collected by and hosted on G2.com.
Honestly, Until now we haven't faced any problems or dislike about Wavetec, Their technical team/solutions are quite authentic and they do their best to fullfil the requirement/services to be fixed in their notice period of time. Review collected by and hosted on G2.com.
It is a global technology company specializing in customer experience solutions, including queue management systems, digital signage, and self-service kiosks.
Its solutions are user-friendly, easy to implement, and integrate with third parties. Review collected by and hosted on G2.com.
We really like the Wavetec solution, we have no observations in this regard. Review collected by and hosted on G2.com.
Ease of use, speed of implementation, speed of coming out with new versions and very simple and fast geographic replication. Short time to market to improve the customer experience.
Good remote and on-site support. The Wavetec team is highly competitive. Review collected by and hosted on G2.com.
I think it is still possible to improve the integration with call center platforms and the functionality they have, such as including CRM functions or call routing, chat or video Review collected by and hosted on G2.com.
I like the fact that their products are customer-centric in nature The ease of use and how quickly they can deploy the systems once you are ready to use it Review collected by and hosted on G2.com.
Nothing comes to mind. So far so good. Service delivery is A1 Review collected by and hosted on G2.com.
