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Wave Reviews & Product Details

Profile Status

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Pricing

Pricing provided by Wave.

Pay your staff

$20-$35
per month

Accept credit cards

2.9% + 30¢
PER TRANSACTION

Wave Media

Wave Demo - chrome-invoice-accounting.jpg
chrome-invoice-accounting.jpg
Wave Demo - chrome-invoice-one-experience.jpg
chrome-invoice-one-experience.jpg
Wave Demo - chrome-invoice-professional-invoices.jpg
chrome-invoice-professional-invoices.jpg
Wave Demo - chrome-invoice-accept-online-payments.jpg
chrome-invoice-accept-online-payments.jpg
Wave Demo - chrome-invoice-recurring-billing.jpg
chrome-invoice-recurring-billing.jpg
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Wave Reviews (313)

View 3 Video Reviews
Reviews

Wave Reviews (313)

View 3 Video Reviews
4.3
314 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and free core features of Wave, making it an ideal choice for small businesses and freelancers. The software simplifies invoicing and expense tracking, allowing users to manage their finances without extensive accounting knowledge. However, some users note that customer support can be slow, which may be a concern for those needing immediate assistance.

Pros & Cons

Generated from real user reviews
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Keith N.
KN
Strategist
Marketing and Advertising
Small-Business (50 or fewer emp.)
"I am shocked at how bad the support is"
What do you like best about Wave?

It has a clean interface and is easy to use for basic bookkeeping. Review collected by and hosted on G2.com.

What do you dislike about Wave?

The billing side of the software has a bug. It didn't even notify me that payments were failing, and so it has cost the company several thousand dollars in lost revenue.

I contacted support last month and have been following up, but their responses are incredibly slow and ineffective, and they have not even indicated that they know how to resolve the problem yet. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Small-Business (50 or fewer emp.)
"Serviceable"
What do you like best about Wave?

Easy to use interface, provides needed features such as invoicing, payment processing, as well as many useful reports. Review collected by and hosted on G2.com.

What do you dislike about Wave?

The amount of or lack thereof intergrations available. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business (50 or fewer emp.)
"Wave Disabled my Account without any Warning or Explanation"
What do you like best about Wave?

Wave was a core part of my business when it was a startup. We ran all of our invoicing through Wave. It worked as expected most time. Review collected by and hosted on G2.com.

What do you dislike about Wave?

Wave disabled our account without any warning or explanation as to why.

This is extremely problemmatic in any business, so I would never recommend Wave to another small business. Review collected by and hosted on G2.com.

Elli C.
EC
Book Coach and Developmental Editor
Small-Business (50 or fewer emp.)
"Simple billing app for a fair price"
What do you like best about Wave?

It is so easy to create bills and automatically send them, duplicate past bills, and set automatic reminders. There are other offerings I don't currently take advantage of, but for what I use it for it's brilliant. I moved to Wave from Paypal because Paypal raised their prices without my being aware of it. Wave has reasonable pricing while focussing on a great billing system. I also love how they simplify legal language on the side of the original text when they have a change of terms.

I now use Wave for all of my billing.

Customer support has also been very friendly and helpful. Review collected by and hosted on G2.com.

What do you dislike about Wave?

Sometimes the stats on the dashboard are confusing and more explanations could be helpful. Also, I don't like how discounts are handled: they show up as a 100% price income + partial return or something silly like that. It's really confusing, unnecessary, and messes with my stats. So I don't use the discount feature anymore but simply charge the lower price in my billing without the discount showing as such.

Also, I don't like that the invoice number shows in the reference line when sending, so I always delete that--but I'm happy it's deletable, so thank you Wave! Review collected by and hosted on G2.com.

Dax D.
DD
Vice President Marketing
Small-Business (50 or fewer emp.)
"Great functionality for free with a lot of upgrades for a reasonable price"
What do you like best about Wave?

Their invoicing system is very easy to use and customer friendly.

They also charge a reasonable amount for credit card processing for small companies. Review collected by and hosted on G2.com.

What do you dislike about Wave?

Bank integration for bill payment tracking can get a little confusing. Review collected by and hosted on G2.com.

Egor U.
EU
Bandmaster
Small-Business (50 or fewer emp.)
"A must have business Accounting service especially for Canada"
What do you like best about Wave?

My income taxes are basically done as we go on any taken day. If you got everything categorized your taxes are always done. Review collected by and hosted on G2.com.

What do you dislike about Wave?

Unless you get an optional paid subscription services that many business don't even need you can not get any support not by email nor by Messenger or on the phone. Review collected by and hosted on G2.com.

Rebecca F.
RF
Managing Partner
Hospitality
Small-Business (50 or fewer emp.)
"Good Accounting App for Freelancers and Small Businesses"
What do you like best about Wave?

Very easy and practical to use, you dont have to have an accounting background to be able to use Wave. I found it really useful using it to invoice my clients and track payments, etc. Review collected by and hosted on G2.com.

What do you dislike about Wave?

If you want to get into minor detaisl you may find it a little limiting. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Small-Business (50 or fewer emp.)
"Small Business getting started"
What do you like best about Wave?

Very easy to umport bank statements and CSV,s for reconcilliation. Has decent dashboard showing cash flows and profit lossees in the last 12-24 months. I enjoy the expense breakdown section Review collected by and hosted on G2.com.

What do you dislike about Wave?

THe cost of taz filings is steep i use a divverent software for my 1065 K1 and year end taxes. Turbo tax is a lot more affordable. If Wave cam down in price, i would use them for my K1 since all the numbers are in Wave Review collected by and hosted on G2.com.

Raspal S.
RS
Photographer
Small-Business (50 or fewer emp.)
"Best Accounting online software for small businesses and self employed"
What do you like best about Wave?

Free tools, Easily manage invoices, quotes, receipts and yearly accounting tools for tax and documenting. Very easy to use, and you can add multiple businesses to the same profile. Review collected by and hosted on G2.com.

What do you dislike about Wave?

Nothing is there that you will not like about wave accounting. It's a very good tool for running your business operations smoothly and efficiently. Try it yourself. Review collected by and hosted on G2.com.

Peter V.
PV
Owner, Consultant, Data Scientist
Small-Business (50 or fewer emp.)
"With a bit of tuning, I've got it working as a dream invoicing and accounting tool"
What do you like best about Wave?

I'm small and I can do all my monthly billing pretty quickly and easily! And it's free! I only pay when I decide to accept online payments and I can turn off the online payments for big invoices where I really don't want to pay the %. They have my business forever as long as they don't change the pricing structure. Review collected by and hosted on G2.com.

What do you dislike about Wave?

Nothing really. It did take a few months to figure out the most efficient way to do things and figure out the settings I wanted to set for my specific workflow. Make sure that after a few months you play with settings so as to get more efficient with the system. Review collected by and hosted on G2.com.

Questions about Wave? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User
G2
Verified User
Last activity about 5 years ago

How do I feels more professional

GU
Guest User
Last activity about 3 years ago

How does Wave Software make money?

Pricing Options

Pricing provided by Wave.

Pay your staff

$20-$35
per month

Accept credit cards

2.9% + 30¢
PER TRANSACTION

Wave Plus

$149
per month
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