WatchMyCompetitor Features
What are the features of WatchMyCompetitor?
Platform Basics
- Centralized Platform
- Web Tracking
Platform Data
- Product Details
- Customer Feedback & Reviews
- Channel Acquisition
Platform Content
- Battlecards
Platform Reporting
- Customizable Dashboard
- Benchmark Reporting
Top Rated WatchMyCompetitor Alternatives
WatchMyCompetitor Categories on G2
Filter for Features
Customer Information
Customer Health Scores | Provides users a customer-specific score to determine the overall satisfaction of each customer. | Not enough data | |
Customer Monitoring | Monitor customer actions overall as well as their interactions with different teams within the company, such as the support team | Not enough data | |
Customer Profiles | Gain a holistic view of your customers. Create customer profiles based on data pulled in from multiple sources including CRMs, service desks, marketing tools, and financial systems such as accounting and payroll software. | Not enough data | |
Playbooks | Create and structure key customer success processes into a "playbook" to create unified team best practices for handling customers. | Not enough data | |
Customer Segments | Separate customers into similar segments based on criteria such as subscription models, support needs, or usage behaviors to allow for more personalized and specific attention. | Not enough data | |
Product Engagement | Identify which customers are getting the most out of your products or services and highlight those who have not yet fully adopted or may need further training. | Not enough data | |
Surveys | Allows users to create and send out surveys to customers to determine net promoter scores and other key satisfaction information. | Not enough data |
Predictions
Churn Risk | Calculates the risk that your customers will not renew or continue using your product or service. | Not enough data | |
Upsell Opportunities | Discovers and highlights factors that lead to upsell opportunities. | Not enough data | |
Custom Triggers | Allows users to set custom triggers to signal actions that will lead a customer to act in a particular way. | Not enough data | |
Machine Learning | Ability for the platform to learn and improve predictions based on previous customer behavior and a growing database of customer information. | Not enough data |
Platform
Reporting & Dashboards | Access pre-built and custom reports and dashboards for viewing | Not enough data | |
API & Integrations | The number of sources from which the platform can pull customer data and how well those integrations are supported. | Not enough data | |
Data Import & Export Tools | Ability to input, modify, and extract data from the application in bulk through a structured file. | Not enough data | |
Workflow Capability | Automates everday customer success functions for more efficient and effective day-to-day processes. | Not enough data | |
Notifications | Set alerts for customer actions in order to respond quickly and proactively. | Not enough data | |
Customization | Allows administrators to accommodate their unique process. Includes ability to create custom objects, fields, rules, calculations, and views. | Not enough data | |
Scalability | Ability for the platform to grow with the user's company and support an increasing number of customers and users within the platform. | Not enough data | |
Data Security | The measures taken to ensure that the customer data being held within the platform is being hosted in a safe environment and is not prone to risks. | Not enough data | |
Performance & Reliability | Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond. | Not enough data | |
User, Role, and Access Management | Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. | Not enough data | |
Search | Provides users with search tools in order to find the data they need quickly | Not enough data | |
User, Role, And Access Management | Allows users to grant access to select data, features, objects, etc. based on the users, user role, groups, etc. | Not enough data | |
Mobile User Support | Allows software to be easily used on multiple mobile devices, including phone and tablet devices | Not enough data | |
Alerts | Provides features for email and messaging alerts surrounding contact and company updates | Not enough data | |
Collaboration | Allows multiple users to access and collaborate on the platform | Not enough data | |
Compliance | Provides features for users to follow domestic and international privacy and data colelction compliance laws | Not enough data |
Content Management
Data Centralization - Insight Engines | Queries and pulls enterprise data into a singular knowledge respository | Not enough data | |
Archiving - Insight Engines | Stores and organizes synthesized data | Not enough data | |
Search Analysis - Insight Engines | Analyzes search results to identify trends and patterns | Not enough data |
Content Discovery
Search Interface - Insight Engines | Provides a simple, intuitive search interface for users | Not enough data | |
AI Functionality - Insight Engines | Leverages artificial intelligence technology to empower search | Not enough data | |
NLP Functionality - Insight Engines | Leverages natural language processing technology to empower search | Not enough data | |
Data Mining - Insight Engines | Crawls within the enterprise and outside the enterprise for data points | Not enough data | |
Structured Navigation - Insight Engines | Provides filters for refined navigation | Not enough data | |
Machine Learning - Insight Engines | Leverages machine learning technology to empower search | Not enough data |
Platform Basics
Centralized Platform | As reported in 19 WatchMyCompetitor reviews. Provides a centralized platform for all competitive intelligence for teams to review and analyze. | 86% (Based on 19 reviews) | |
Web Tracking | Ability to capture changes your competitors make to their website to keep tabs on their features, plans, pricing, promotions, etc. This feature was mentioned in 20 WatchMyCompetitor reviews. | 84% (Based on 20 reviews) |
Platform Data
Product Details | Based on 19 WatchMyCompetitor reviews. Provides competitive intelligence related to product details, inlcuding the latest product feature additions and removals. | 84% (Based on 19 reviews) | |
Customer Feedback & Reviews | Provides competitive intelligence around unfiltered customer feedback and reviews. This feature was mentioned in 16 WatchMyCompetitor reviews. | 80% (Based on 16 reviews) | |
Channel Acquisition | As reported in 16 WatchMyCompetitor reviews. Ability to evaluate the effectiveness of how competitors are acquiring customers through different channels. | 77% (Based on 16 reviews) |
Platform Content
Battlecards | Based on 17 WatchMyCompetitor reviews. Ability to create battlecards to showcase comparison of your products or services against multiple competitors. | 75% (Based on 17 reviews) |
Platform Reporting
Customizable Dashboard | Allows users to create a customizable dashboard to curate and highlight specific competitive data. 21 reviewers of WatchMyCompetitor have provided feedback on this feature. | 82% (Based on 21 reviews) | |
Benchmark Reporting | As reported in 18 WatchMyCompetitor reviews. Provides competitive benchmarking and monitors growth and market share over time. | 83% (Based on 18 reviews) |
Data collection
Natural Language Processing (NLP) | Provides NLP features for filtering data collection down to specific data points | Not enough data | |
Data Sources | Provides a wide selection of data sources for aggregated news and MARKET data | Not enough data | |
Custom Research Sources | Allows users to make custom data collection queries | Not enough data | |
Lead Enrichment | Provides features for users to verify, correct, and include additional information to a lead in order to enhance data accuracy | Not enough data | |
Advanced Data Collection | Provides advanced data points including but not limited to company size, org charts, technology installs, company funding history, | Not enough data |
Segment Trending
Web | Provides features for tracking competitors websites including information such as pricing changes or new product features | Not enough data | |
Social | Provides features for tracking competitor activity on social media | Not enough data | |
Benchmarks | Allows users to benchmark their product against other competitors in order to understand competitive position in the market | Not enough data | |
Finance | Allows users to know how much financing has flowed to a particular industry with real deal activity visualizations | Not enough data |
Analysis
Custom Dashboards | Allows users to create custom market intellignece dashboards | Not enough data | |
Reports | Allows users to build and export reports for market data | Not enough data | |
Integrations | Allows users to inegrate dashboards with analytics platforms, CRMs and marketing automation software | Not enough data |
