Walnut Pros and Cons

Thoroughly impressed with Walnut, it allows our company to easily showcase our SaaS product. The ability to customise any text field or image is a great advantage. Applicable for many use-cases - we're currently using it for marketing, pre-sales, post-sales, and internal training. Review collected by and hosted on G2.com.

Nothing to dislike. One thing to note is although it is user-friendly, there is a bit of a learning curve - but its only a short curve, and the Customer Success Team and Support Team are incredibly helpful. Review collected by and hosted on G2.com.

Ease of use and implementation, we managed to build out our first demos with little or no training.

Our CSM has been awesome to deal with and there's no restriction to how much help they will provide.

Licensing model is really simple to understand.

New features being released all the time and a genuine product feature feedback loop. Review collected by and hosted on G2.com.

Support for Mobile Apps is a little convoluted, but they seem to be working on it

Could have cheaper licensing for Presenter only roles Review collected by and hosted on G2.com.

Our organization uses Walnut to give our prospects a hands-on product experience. We're able to combine showcasing feature/functionality with a true value proposition message.

Whenever I have an issue or question, we get amazing customer support from our CSM Nicole. Review collected by and hosted on G2.com.

Sometimes capturing exactly what you want can be tricky, but the product has progressed so much over the last couple of years I've been a user it's a night and day difference now in usability. Review collected by and hosted on G2.com.

We offer a lot of customization in our software solution so being able to build custom demos has been a huge value add. Historically we could only demo our internal account and we knew we needed a way to show different tech stacks, small and large sized organizations, unique roles, etc. Walnut has made that really easy. Review collected by and hosted on G2.com.

The process of creating and editing base templates can be tedious because our software has a lot of data points and reports. Review collected by and hosted on G2.com.

Walnut is a quick way to show flows and value about between different SaaS systems. Review collected by and hosted on G2.com.

As a new tool some features are still in progress. But Walnut is delivering fast the new features. Review collected by and hosted on G2.com.

Walnut is really easy to use. Once we get the screens in, we can edit them as we like which is really helpful for customizations of demos. Creating links and sharing of demos is also easy and this is a great tool which is used by our team often. Review collected by and hosted on G2.com.

I use walnut to create a flow of demos and don't really see any downside to it. Things are constantly being upgraded which is helpful. Review collected by and hosted on G2.com.

I use Walnut almost every day for work. I make, update, and change Walnuts daily with ease and with zero stress. The platform is amazing for creating demos for fellow teammates and customers - showing off our new products/features, guiding new customers through the platform, and teaching employees about internal features. We see great usage between employees and customers! Everyone is such a fan. I love the updates and new features Walnut announces and I'm always so excited to implement them into my usage. Support and my go-to contact are the best and always go above and beyond whenever I run into something. I highly recommend Walnut - it's great for support, customers, and internal training! Review collected by and hosted on G2.com.

When I first started using Walnut, I noticed it was a little buggy. However, Walnut has significantly improved and I don't notice that many bugs anymore. I can honestly say that currently, there is nothing I dislike about Walnut. Review collected by and hosted on G2.com.

How easy it is to use it, how thoughful the features are and it makes the demo look and feel so real. Also the support from the walnut team is great. Review collected by and hosted on G2.com.

Sometimes it's less intutive with some specific needs, and might need more digging into. Review collected by and hosted on G2.com.

Walnut is a tool for giving clients/prospects a quick, visual, tangible way to experience SaaS products. It's helpful for empowering Sales outreach to generate interest for demos, build and convert leads, and improve consistency of how you present products, ultimately contributing to faster sales cycles. Review collected by and hosted on G2.com.

Walnut is easiest to use for more simple SaaS solutions but can be more difficult or less applicable for more complex SaaS solutions. Review collected by and hosted on G2.com.

The UX is simple and intuitive. It was easy for me to learn how to use the tool, and therefore I know that our Sales team can easily use it, too. I appreciate that it gives the ability for our teams to have both on-demand demands and live demos. Review collected by and hosted on G2.com.

There have been a couple of bugs, but my CSM and the Walnut Support team are always helpful to find a solution. Review collected by and hosted on G2.com.