Their support team is truly top-notch. I really appreciate how easy they make it to ask for help. They guide you through the process and keep the whole experience simple.
I also like the analytics tool. It’s interesting to observe trends over time and see how even small changes can have an impact on your flows.
Capturing screenshots is straightforward, even if it takes a little getting used to at first. Once you’re familiar with it, it feels very accessible.
Overall, everything in Navattic is highly customizable. Although there’s definitely a learning curve, that's mostly because you're able to personalize every aspect of your content. Frankly, that freedom and flexibility is a big reason why you’d choose a tool like this in the first place, so the effort feels worthwhile. Review collected by and hosted on G2.com.
You’ll have an easier time building flows if you’re already familiar with page-building tools or designing web content.
In the previous version of the flow builder, it wasn’t as easy to distinguish between the different kinds of effects you can add at a glance. That said, the team is very receptive to feedback and recently rolled out a change that addresses this.
If your app experience is somewhat complex, it can be challenging to map out which specific journeys to showcase. You really have to prioritize flows carefully so you don’t overwhelm the user.
The mobile experience is a tough nut to crack. There still isn't an optimal method of capturing screenshots on mobile devices, but they're well aware of this issue.
There’s a lot under the hood, and it takes some time exploring to understand everything. I’d recommend the team consider adding tooltips within the interface to help new users quickly grasp what the different functions and features are meant to do. Review collected by and hosted on G2.com.
Josh, a 25% increase in qualified leads is a number worth shouting about - really glad Navattic has been delivering that kind of impact.
The feedback on mobile capture and in-product guidance for new users is genuinely useful and worth flagging to the team.
On mobile specifically, the current recommended path is uploading screenshots or video from your device as Media Captures, or using the Mobile Swipe Demo format for a more polished experience: https://docs.navattic.com/build/mobile
Thank you for taking the time to leave a review,
Meredith from Navattic
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