Their breathe of features that help you design the 'perfect' demo. The ability to customize to the degree Walnut can comes in handy when the product you're trying to show is a bit more complex and less straightforward. Another huge benfit is that Walnut is constantly updating and listens to customer feedback. Review collected by and hosted on G2.com.
While Walnut is powerful and flexible, other tools tend to have certain, what seems to be basic, functionality that Walnut lacks or requires customization. The building experience takes a bit longer to grasp, though a recent update has made it a bit easier. Review collected by and hosted on G2.com.
100 out of 101 Total Reviews for Walnut
Overall Review Sentiment for Walnut
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They've really leveled up the experience of building demos. It's much easier now to build walnuts dependant on a lot of different screens and data points. This was the most important enhancement to improve our adoption of the solution. They also offer offline mode now which was a major request. Their customer success team is also very supportive with trainings and guidance, I feel setup for success working with them. Review collected by and hosted on G2.com.
Since they improved the screen capturing capabilities, I don't have any major issues with the product. I'd love for them to continue to improve how you can demo mobile apps on the platform. Review collected by and hosted on G2.com.
I love the fact that it enables our teams to scale our demo process. We are moving at a high velocity and often, there is not enough time to schedule a 1:1 demo per customer. With Walnut, it's made the sales cycle so much more manageable and effective by sending a walnut-captured interactive demo that simulates the same effect. Review collected by and hosted on G2.com.
Editing is a little confusing and UI could be improved Review collected by and hosted on G2.com.
Walnut is very easy to use from an admin perspective. Building demos and tours takes no time at all, while offering the features and functinality we were looking for. We're using it for live demos, guided website tours, and sales leave behinds to give our teams a repeatable demo experience and provide prospects with more access to what the experience is like with our products.
The support with Walnut has been outstanding, really have been surprised and impressed with how quickly questions are answered. Support has helped us do some creative things with our demos we weren't able to do on our own, all completed promptly.
They're also really improving the product quickly with new features coming out to support better customization and better demo experiences. Really excited for what the future holds in store for Walnut! Review collected by and hosted on G2.com.
Not really much to complain about. It would be great if we could do some of the demo aspects on our own like adding videos but support is so quick to help us do that it really isn't a challenge. Review collected by and hosted on G2.com.
- Easy to use, reliable software that works as-advertised.
- Creating, embedding, and distributing Walnuts is super easy, so adoption took off like wildfire after initial training. I'm glad we budgeted for more than just our Sales and Marketing teams to have licenses, because it has become a default tool for internal use as well.
- Implementation was very straightforward. Time-to-value was near instant.
- The team both selling and supporting post-sale are among the best I've ever worked with at a third-party vendor. Review collected by and hosted on G2.com.
As with any software there will always be little UI quirks here and there, but their product team is very receptive to feedback and happy to explain why they've implemented something a certain way (which makes sense). Review collected by and hosted on G2.com.
The ease of use and ability to quickly build a polished and interactive demo experience is second to none. The variety of use cases that tackle training, websites, and customer experiences make this the perfect well-rounded business tool. Integration is a breeze and learning curve and training only make that easier. Customer support has been top notch. We are using Walnut almost everyday and plan to expand our use of it! Review collected by and hosted on G2.com.
At this point, this is a field that is empty. Review collected by and hosted on G2.com.
Using Walnut, it's so easy to create clickable demos to show during calls or to send to customers afterwards. Within a minute you can add a customer's logo to personalize the experience. Review collected by and hosted on G2.com.
Still some kinks in actually creating the demos, organizing them, and customizing - it took me a while to do the initial creation. Also it doesn't save automatically. Review collected by and hosted on G2.com.
After much research, Walnut was the sole product that met all our requirements from a usability, security, and reporting perspective. The platform is intuitive and easy to use effectively from day one. Implementation and integrations were so simple it's hard to consider them as separate topics!
I didn't need support because the help articles and access to information are so easy to find, but I have no doubt they will be a great team to work with, too. Review collected by and hosted on G2.com.
The platform is constantly improving, with features and benefits being updated and launched, so finding something I dislike is challenging. Review collected by and hosted on G2.com.
Versatility - We use Walnut for internal and external training and demo purposes across a broad number of platforms and have had huge success doing so.
Ease of use - The captures, creation of guides, and ability to track and report are all incredibly intuitive and powerful
Improvements - During our time using Walnut we have seen numerous updates to the platform and have had a great experience with our Customer Success rep to understand our needs and discuss feature requests and enhancements. Review collected by and hosted on G2.com.
My team has not experienced any major issues or blockers with Walnut Review collected by and hosted on G2.com.
Pretty easy to use and they do seem to release new features frequently, e.g. they were quick to integrate GenAI. There's a lot of functionality and options with the tool that I haven't had the time / need to fully discover as the base product covers what I need - i.e. create simple product tours - 80% of the time. I think the best part about it is its support team who are fairly responsive and able to escalate issues appropriately. Review collected by and hosted on G2.com.
It can be buggy - e.g. the multi-resolution mode frequently messes up my browser window when I try to use it - and depending on your product, it may not be able to capture screens appropriately (but that's where support comes in!) Review collected by and hosted on G2.com.
Thoroughly impressed with Walnut, it allows our company to easily showcase our SaaS product. The ability to customise any text field or image is a great advantage. Applicable for many use-cases - we're currently using it for marketing, pre-sales, post-sales, and internal training. Review collected by and hosted on G2.com.
Nothing to dislike. One thing to note is although it is user-friendly, there is a bit of a learning curve - but its only a short curve, and the Customer Success Team and Support Team are incredibly helpful. Review collected by and hosted on G2.com.
