VTEX Commerce Platform Features
What are the features of VTEX Commerce Platform?
Merchandising/Marketing
- Storefront Design Tools
- Promotions and Discounts
- Shopping Cart Abandonment
- SEO
Product Catalog
- Content Management
- Product Configuration
- Product Search and Filtering
Order Process
- Checkout Process
- Shipping Options
- Payment Processing
- Order Management
Platform
- APIs
- Customization
- User Management
- Performance and Reliability
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Technology Glossary Features
View definitions of the features and discover new technology terms.
VTEX Commerce Platform Categories on G2
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Merchandising/Marketing
Storefront Design Tools | Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience 21 reviewers of VTEX Commerce Platform have provided feedback on this feature. | 86% (Based on 21 reviews) | |
Product Visualization | As reported in 21 VTEX Commerce Platform reviews. Ability to display and manage photos, 3D views, videos etc for each product | 83% (Based on 21 reviews) | |
Recommendations / Personalization | Personalize the buyers experience by displaying the most relevant products to the consumer and increase conversions using past buyer behavior and merchant-driven rules. Tools may include such as cross-sell/up sell, promotions, recommendations, guided selling, etc This feature was mentioned in 20 VTEX Commerce Platform reviews. | 92% (Based on 20 reviews) | |
Promotions and Discounts | As reported in 21 VTEX Commerce Platform reviews. Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes. | 82% (Based on 21 reviews) | |
Shopping Cart Abandonment | Provide tools to help convert abandoned carts into sales. Saves items in shopping cart if a users does not complete the purchase. Allows users to continue order process in a future session. Emails users to remind them they have items in their cart. 21 reviewers of VTEX Commerce Platform have provided feedback on this feature. | 76% (Based on 21 reviews) | |
Product Reviews | Ability to display reviews and enable users to write reviews for each product. Integrations to review syndication software to include most recent reviews for products 20 reviewers of VTEX Commerce Platform have provided feedback on this feature. | 78% (Based on 20 reviews) | |
SEO | As reported in 21 VTEX Commerce Platform reviews. Provides tools to drive traffic to pages via organic search | 82% (Based on 21 reviews) |
Product Catalog
Content Management | As reported in 21 VTEX Commerce Platform reviews. Ability to add/update products, product pricing, product information and other content included on eCommerce site. | 83% (Based on 21 reviews) | |
Product Configuration | As reported in 21 VTEX Commerce Platform reviews. Ability to all users select options to configure the product or select product options. For example, color, size, etc. | 85% (Based on 21 reviews) | |
Product Search and Filtering | Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting 21 reviewers of VTEX Commerce Platform have provided feedback on this feature. | 80% (Based on 21 reviews) | |
Intangible Products | See feature definition | As reported in 16 VTEX Commerce Platform reviews. Provides functionality specific to selling intangible products such as: Subscriptions, Trials, Perpetual Licencing, Downloads, Free Trials, etc. | 84% (Based on 16 reviews) |
Order Process
Checkout Process | See feature definition | Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts. 21 reviewers of VTEX Commerce Platform have provided feedback on this feature. | 86% (Based on 21 reviews) |
Shipping Options | Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies. This feature was mentioned in 21 VTEX Commerce Platform reviews. | 83% (Based on 21 reviews) | |
Tax Display and Processing | Displays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions. 20 reviewers of VTEX Commerce Platform have provided feedback on this feature. | 78% (Based on 20 reviews) | |
Payment Processing | Based on 21 VTEX Commerce Platform reviews. Supports required payment methods including credit card processing, purchase orders, paypal, etc. Contains appropriate fraud management functionality. | 87% (Based on 21 reviews) | |
Order Management | Based on 21 VTEX Commerce Platform reviews. Contains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time. | 89% (Based on 21 reviews) | |
Returns / Refunds | As reported in 20 VTEX Commerce Platform reviews. Functionality to allow users to process returns/refunds either via self service or contacting customer service. | 77% (Based on 20 reviews) | |
Inventory Management | Based on 20 VTEX Commerce Platform reviews. Displays inventory levels of products in real time. Displays inventory by location if required. | 85% (Based on 20 reviews) | |
Multi-Channel Fulfillment | Contains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up. 19 reviewers of VTEX Commerce Platform have provided feedback on this feature. | 88% (Based on 19 reviews) |
Multi-Channel Support
Omnichannel | Based on 19 VTEX Commerce Platform reviews. Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel. | 86% (Based on 19 reviews) | |
Mobile | As reported in 20 VTEX Commerce Platform reviews. Features that enable customers to easily to shop for products using a mobile device. | 81% (Based on 20 reviews) | |
Social Commerce | As reported in 17 VTEX Commerce Platform reviews. Features that enable customers to easily shop for products on popular social platforms. May provide standard integrations or tools that build the social store on the platform. | 87% (Based on 17 reviews) | |
Customer Service | As reported in 18 VTEX Commerce Platform reviews. Provides features that enable customer services teams to interact with customers. Features may include chat and and phone support. | 89% (Based on 18 reviews) | |
Store Locator | Enable customers to locate and navigate to physical locations by zip code, city or GPS This feature was mentioned in 16 VTEX Commerce Platform reviews. | 83% (Based on 16 reviews) | |
3rd-Party Store Integration | Integrates/Syncs your product catalog to major on line retailers such as Amazon, Ebay, etc. to make it easy to administer selling products via 3rd party channels 17 reviewers of VTEX Commerce Platform have provided feedback on this feature. | 86% (Based on 17 reviews) | |
B2B | As reported in 18 VTEX Commerce Platform reviews. Includes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc. | 82% (Based on 18 reviews) |
Platform
APIs | System provides well documented API's that can be used to integrate to any 3rd Party or internal system. 21 reviewers of VTEX Commerce Platform have provided feedback on this feature. | 84% (Based on 21 reviews) | |
Customization | As reported in 21 VTEX Commerce Platform reviews. Product provides tools to customize web store front, business process, etc. to meet unique business needs. | 79% (Based on 21 reviews) | |
Integrations to Add-on Tools | Is easy to integrate to or has pre-packaged integrations to a wide variety of leading add on tools/software. This feature was mentioned in 20 VTEX Commerce Platform reviews. | 83% (Based on 20 reviews) | |
User Management | Enables customers to update their own user information, settings and preferences. This feature was mentioned in 21 VTEX Commerce Platform reviews. | 87% (Based on 21 reviews) | |
Reporting / Analytics | Based on 20 VTEX Commerce Platform reviews. Provides standard and ad-hoc reporting ability to meet business requirements | 79% (Based on 20 reviews) | |
Security | As reported in 20 VTEX Commerce Platform reviews. Software provides appropriate tools and certifications to protect against fraud and malicious attacks | 88% (Based on 20 reviews) | |
Multi-Site Management | Based on 19 VTEX Commerce Platform reviews. Features that enable creation and maintenance of micro sites, sub-sites using the same instance of the software. | 83% (Based on 19 reviews) | |
Admin Access Rights | As reported in 20 VTEX Commerce Platform reviews. Provides ability to control editing rights by product category, geography etc. | 85% (Based on 20 reviews) | |
Test-to-Product Migration | Based on 19 VTEX Commerce Platform reviews. Functionality that enables administrators to test changes to products, store design, work flows etc in a test environment and schedule the changes to be migrated to the production version of the site | 80% (Based on 19 reviews) | |
Internationalization | Provides features that enable business transactions throughout the world. Typical features are multi-language, multi-currency and taxation This feature was mentioned in 20 VTEX Commerce Platform reviews. | 80% (Based on 20 reviews) | |
Cross Browser Support | Enables store or site to provide the same user experience in all browsers and browser versions. 21 reviewers of VTEX Commerce Platform have provided feedback on this feature. | 79% (Based on 21 reviews) | |
Performance and Reliability | Software performs well and runs with minimal unscheduled downtime This feature was mentioned in 21 VTEX Commerce Platform reviews. | 86% (Based on 21 reviews) |
Headless Commerce
Decoupling | Ability to disconnect the front office from the back office of an e-commerce platform | Not enough data | |
REST APIs | Provide APIs that allow for interaction with RESTful web services | Not enough data | |
Data Orchestration | Capture and manage data from multiple sources and syncronize it with the front end and back end | Not enough data | |
Customization | Allows developers to customize the platform using multiple programming languages | Not enough data | |
Extensibility | Include prebuilt integrations with multiple systems such as ERP and CRM | Not enough data |
