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VSee Reviews & Product Details

AM
Communications Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about VSee?

The thing I like best about VSee is their security measures. In my work some of our conversations need to be secure and with other messaging & video chat softwares like skype or facetime the conversations are not secure within the software. This is the main reason my work uses VSee. Review collected by and hosted on G2.com.

What do you dislike about VSee?

The software use to look very outdated but they have a recent update that looks much more modern and clean and up to date. Review collected by and hosted on G2.com.

What problems is VSee solving and how is that benefiting you?

I am solving the problem of being able to have secure business conversations with associates in other nations. Review collected by and hosted on G2.com.

VSee Overview

What is VSee?

Specifically designed for the healthcare user simple, secure video, text chat, document-sharing, peripheral streaming, & more!

VSee Details
Discussions
VSee Community
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Product Description

Specifically designed for the healthcare user simple, secure video, text chat, document-sharing, peripheral streaming, & more!


Seller Details
Seller
VSee
Year Founded
2008
HQ Location
San Jose, California
Twitter
@VSee
1,923 Twitter followers
LinkedIn® Page
www.linkedin.com
84 employees on LinkedIn®

Rizel A.
RA
Overview Provided by:
Rizel A

Recent VSee Reviews

Curt M.
CM
Curt M.Small-Business (50 or fewer emp.)
3.0 out of 5
"Not as convenient as other options"
App was stable and provided consistent connection
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Great Free HIPAA Compliant Option"
I really enjoy that there is so much to this software with it being something free I am able t use. I am able to either use a desktop version, or d...
Anne C.
AC
Anne C.Small-Business (50 or fewer emp.)
0.0 out of 5
"Communication with Patients is incomplete..."
Quality of video is very good........... I was with them for over a year when I realized there were other companies offering much more for lower c...
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VSee Media

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12 out of 13 Total Reviews for VSee

3.8 out of 5
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12 out of 13 Total Reviews for VSee
3.8 out of 5
12 out of 13 Total Reviews for VSee
3.8 out of 5
G2 reviews are authentic and verified.
Curt M.
CM
Licensed Professional Counselor and Licensed Marriage & Family Therapist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about VSee?

App was stable and provided consistent connection Review collected by and hosted on G2.com.

What do you dislike about VSee?

Had to pay for extras that should be basic Review collected by and hosted on G2.com.

What problems is VSee solving and how is that benefiting you?

It helped me see clients for telehealth Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about VSee?

I really enjoy that there is so much to this software with it being something free I am able t use. I am able to either use a desktop version, or download an app, and it is the same for those who I use the software with. It's nice to constantly have options when conducting my supervision sessions for ABA therapy, and it's a relief that this exists. Review collected by and hosted on G2.com.

What do you dislike about VSee?

I do have some instances in which the website does crash on me, but that is not something I attribute solely to the app itself. Quality can be lacking, but this is something I would expect with a website that's used for the purpose of video chats. Review collected by and hosted on G2.com.

What problems is VSee solving and how is that benefiting you?

This has made it to where I can conduct my supervision sessions completely virtual, which has been a lifesaver. While I do not really use all of the benefits that exist with this site because of the nature of my own job, I still enjoy the profile that I can create. Review collected by and hosted on G2.com.

Anne C.
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about VSee?

Quality of video is very good...........

I was with them for over a year when I realized there were other companies offering much more for lower cost. Review collected by and hosted on G2.com.

What do you dislike about VSee?

Patients do not receive any notice that there is a message waiting unless they have the app running in the background.

Speaking to customer service reps was exasperating. They could not seem to answer a question with a straight answer.

Texts from one client would pop up over the top of a tele-health call that was in session.

Patients could video call me if they saw I was online. No way to turn it off. Review collected by and hosted on G2.com.

What problems is VSee solving and how is that benefiting you?

They allowed me to start utilizing tele-health when I first started solo practice. Initially, I was grateful to find them. They were easy to implement and the tele-health aspect was easy to use for Patients. Review collected by and hosted on G2.com.

Christopher M.
CM
Account Executive
Staffing and Recruiting
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about VSee?

Simple. Many web conference tools often have too many features. This was straightforward to use. Review collected by and hosted on G2.com.

What do you dislike about VSee?

I did see anyway to add into my google calendar with the link. Like other teleconference platforms but they maybe done intentionally or based on the level I have. Review collected by and hosted on G2.com.

Recommendations to others considering VSee:

It works well for professionals looking for another route to connect to their patients. As long as your population is open and savvy to using technology. I had no challenges but can see others having a problem. Review collected by and hosted on G2.com.

What problems is VSee solving and how is that benefiting you?

Access to professionals through a secure means. Conveinence of not leaving my home or waiting in a office. Review collected by and hosted on G2.com.

Robert G.
RG
After School Teacher
Mental Health Care
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about VSee?

I appreciate that it is hippa compliant and that it not only has a desktop version but a phone app version as well which has been very important for clients who might have limited access to technology but definitely have a fun as most people have a smart phone these days. Review collected by and hosted on G2.com.

What do you dislike about VSee?

Some times it can be glitchy with the video, mic, or sound which can obviously impact the call. Review collected by and hosted on G2.com.

Recommendations to others considering VSee:

If you’re looking for a hippa compliant way to interact with clients without needing unnecessary frills this product is great for that. It is straightforward and simple and easy to use. Review collected by and hosted on G2.com.

What problems is VSee solving and how is that benefiting you?

Vsee has made teletherapy quite convenient especially for clients who have medical issues or chronic pain and can’t get into the office regularly. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about VSee?

Allows me to conduct therapy sessions with clients when extenuating circumstances prevent either of us from coming into the office. Works on multiple platforms. Review collected by and hosted on G2.com.

What do you dislike about VSee?

Sometimes poor quality video, with uneven balance of brightness. Also wish there was an audio-call option to minimize data use. Review collected by and hosted on G2.com.

Recommendations to others considering VSee:

This application is easy to use. If you and multiple providers use the same login, it can also support that. Some difficulties with lighting require trial and error. Sound works well and works on multiple platforms Review collected by and hosted on G2.com.

What problems is VSee solving and how is that benefiting you?

Solved the problem of missed therapy sessions or difficulty contacting our clients. Helps us address the concerns of confidentiality in therapy and keep our clients and therapists at ease. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about VSee?

Very reliable on low band width connections, even on mobile 3G connections.

Uses little bandwidth for both audio and sound. Unlike with Skype the settings can be fully optimized to your needs.

Does not show ads like in Skype.

It is encrypted and secure.

Possible to share full screen or only individual windows. Review collected by and hosted on G2.com.

What do you dislike about VSee?

In crowed high bandwidth connections it sometimes has timing issues with the sound (delays or interruptions).

The video&audio setting might be a little difficult to find on Apple computers. Review collected by and hosted on G2.com.

Recommendations to others considering VSee:

If you need to communicate on low bandwidth or mobile connections in a secure way, then this is the best product to use. Review collected by and hosted on G2.com.

What problems is VSee solving and how is that benefiting you?

Less costs over mobile connections due to low bandwidth usage. No privacy issues like with Skype. It is fully encrypted so you can send sensitives files securely to the other user. Review collected by and hosted on G2.com.

MP
Activities Coordinator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about VSee?

It is very easy to set up and use, as well as even download an app onto your phone for when you are on the go. It felt much safer than skype and was easier to use that it in my opinion. Review collected by and hosted on G2.com.

What do you dislike about VSee?

Sometimes the calls would lag and cut in and out, but I am not sure if it was the app or if it was the internet. Review collected by and hosted on G2.com.

What problems is VSee solving and how is that benefiting you?

I am able to talk about confidential information safely with supervisors and other providers within my organization where HIPAA law is abiding. Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about VSee?

The screen sharing ability. We brainstorm and update documents in our meetings so it's great that everyone can see at the same time. Review collected by and hosted on G2.com.

What do you dislike about VSee?

The audio is terrible when we have 10 people on a call. Review collected by and hosted on G2.com.

Recommendations to others considering VSee:

Use the telephone for audio if you have more than a few employees on a call. Review collected by and hosted on G2.com.

What problems is VSee solving and how is that benefiting you?

All of our team that works at different locations can get together for a weekly meeting. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about VSee?

This product is very easy to use, and reduces lagging with group video chats. Review collected by and hosted on G2.com.

What do you dislike about VSee?

the fist time I used VSee the audio was very difficult to understand. We closed and re-opened the application and after that the audio was great. Review collected by and hosted on G2.com.

Recommendations to others considering VSee:

Great for low bandwidth chatting Review collected by and hosted on G2.com.

What problems is VSee solving and how is that benefiting you?

This product is the easiest to use for international group chats. It is secure and supported in most countries. Review collected by and hosted on G2.com.