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vPlaybook Reviews & Product Details

vPlaybook Overview

What is vPlaybook?

vPlaybook is a leading sales enablement platform, functioning as an interactive guide of content, tools, and training for your sales team. vPlaybook utilizes modern sales playbooks to capture strategy, coaching, and messaging methods through video, audio, text, and imagery. Experience what more than 100,000 salespeople have with our sales-friendly platform. Request a demo to see the vPlaybook platform for yourself!

vPlaybook Details
Languages Supported
English
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Product Description

vPlaybook is a sales playbook for the virtual world where your strategy is packaged in an interactive, digital guide, focused exclusively on the customer conversation.

How do you position yourself against your competitors?

We offer real-time content editing that is intuitive to all levels of users with great perks like unlimited authors and playbooks. If there is a need for any type of analytics, we can cover it with online and offline usage tracking, including engagement metrics. In addition, our conversation builder allows you to create customized planning templates for reps to use in selling and coaching scenarios. Soon to come is an excellent coaching feature that we designed with sales managers in mind; with it, you will be able to create coaching plans specific to reps' needs, as well as assess and test your reps anywhere and anytime.


Seller Details
Year Founded
1992
HQ Location
Little Rock, Arkansas
Twitter
@JustAddDSG
441 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®

AN
Overview Provided by:

Recent vPlaybook Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Easy to use and well thought out"
The interface delivers a sensible outline and format for users to understand the progression of the virtual sales playbook. Tabs and subheaders are...
Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Active user and administrator"
Amazing tool to find all Information on one place and also to store your own templates for conversation with clients
SH
Stephen H.Enterprise (> 1000 emp.)
5.0 out of 5
"Useability"
Our content is great but the functionality and useability of the playbook developed by DSG is fantastic.
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vPlaybook Media

vPlaybook Demo - Customize Your Playbook
Your playbooks can have their own unique landing page developed by your design team or our design team.
vPlaybook Demo - Analytics
View analytics for online and offline usage, such as top users and top content.
vPlaybook Demo - Company Landing Page
Companies can have an endless number of playbooks and navigate through their materials and analytics with an intuitive navigation panel.
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19 vPlaybook Reviews

4.5 out of 5
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19 vPlaybook Reviews
4.5 out of 5
19 vPlaybook Reviews
4.5 out of 5

Overall Review Sentiment for vPlaybookQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about vPlaybook?

The interface delivers a sensible outline and format for users to understand the progression of the virtual sales playbook. Tabs and subheaders are easy to follow, deliver a comfortable flow, making it very manageable to dive into use cases, flow of the material, and includes well notated links and tabs appropriately located to drill into additional areas of detail within any section of the playbook. It's a great source of information and you can line up virtual whiteboarding as part of it, which is helpful if you plan to find yourself in a live whiteboarding session. Review collected by and hosted on G2.com.

What do you dislike about vPlaybook?

There's an abundance of content, and may seem overwhelming at first, but since trainings are very effective and hands on, users shouldn't experience much of any (if any) issues using the playbooks. Review collected by and hosted on G2.com.

What problems is vPlaybook solving and how is that benefiting you?

Great tool for new hires in the sales org, and getting them familiarized with the company's value proposition and recommended flow of conversation from determining needs and painpoints, moving the conversation into collaborative dialogue with the wrap-up and calls to action. Best part about it is that it's there to be referenced and revisited continually, not having to wait for a live recurring training session. Review collected by and hosted on G2.com.

Chad E.
CE
Senior Director of Marketing and Demand Gen
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about vPlaybook?

The ability to edit on the fly is great, the ability to report on activity from the playbook is very useful, but the consulting that came with the implementation was by far the most valuable. Let DSG help you align your key stakeholders and build a compelling whiteboard story. Review collected by and hosted on G2.com.

What do you dislike about vPlaybook?

The reporting function needs some minor improvement. Review collected by and hosted on G2.com.

Recommendations to others considering vPlaybook:

Go all in with the full consultation, get buy in at the top of your sales organization before rolling out, make sure you set expectations that this will be the new way sales gets their messaging and that whiteboard presentations will be the new way to present to executives. Review collected by and hosted on G2.com.

What problems is vPlaybook solving and how is that benefiting you?

Giving sales teams the "what to say" and "how to say it" at their fingertips. Enabling them to have that executive meeting and get sponsorship to move forward into the account. Review collected by and hosted on G2.com.

Response from Allison Banks of vPlaybook

Hi Chad,

We’re glad that you’ve enjoyed working with our consulting team!

We’re constantly making improvements to our Reports feature and would love to hear your ideas for how it could be improved. Shoot us an email at support@vplaybook.com 😊

Best regards,

Allison Banks; vPlaybook Customer Success Specialist

Open Discussions in vPlaybook
Verified User in Information Technology and Services
AI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about vPlaybook?

vPlaybook is easy to navigate and use as the admin (creating new sections, etc.) The support team is excellent. It's hard to separate the vPlaybook piece from the DSG engagement. If that is irrelevant for this, please disregard, but when I moved into my role, the engagement with DSG was in place already and the playbooks were moving forward. It was easy to work with the team in designing the playbook and having the design team work quickly to get our content together before launch was great. The reason for my score of 8 is that I'm not sure if vPlaybook is available to companies without the full DSG messaging/process/coaching program (which would be a completely different question/recommendation I would be making). Review collected by and hosted on G2.com.

What do you dislike about vPlaybook?

As Director of Sales Enablement, part of my role is to ensure accessibility to content and measure absorption/adoption. Education tools typically have the ability to measure assessment and to include "learning paths", i.e. "first look here, and then here" etc. So in addition to our cost of vPlaybook, we had to implement an LMS that gave us the ability to do this. We also were not able to implement directly into Salesforce, which is our system of record and where we direct all of our sales reps to do most of their work.

From a tactical perspective, it would be nice to be able to assign users different roles for each playbook. For example, I may want our marketing team to directly build (and be a playbook owner for) a certain playbook but not have those rights to other playbooks they should have read/user rights to. It would also be nice if we could hyperlink between playbooks. I have not had success with that. I would like to be able to create my own page/section templates and have them available to me. Finally, it would be VERY NICE if it were possible to move/reshuffle pages and sections within a playbook (at least). For example, if I build a new playbook and realize I want another layer of pages or sections up-front, I can't just create a new page and move existing sections to it, I have to re-build them all. Review collected by and hosted on G2.com.

Recommendations to others considering vPlaybook:

Again, not sure if this is related to engaging with DSG (which is a separate topic) or the Playbook technology itself. For the technology, it is easy to use, would recommended two-three people be trained by the vPlaybook team as admins when implementing. It is a great tool for global organizations, as it can be used by anyone anywhere. Review collected by and hosted on G2.com.

What problems is vPlaybook solving and how is that benefiting you?

It is a centralized repository for a lot of our content. That has been nice. Being able to add to/expand the playbooks has also been good, as we have added a section with documentation on internal Tangoe sales processes (and employee tasks like travel policy, etc.), and a deeper dive solutions playbook, as well as a repository of sales win debriefs. Having a professional tool validated the need for a sales enablement department and provided credibility to me, as someone new to the role. Review collected by and hosted on G2.com.

Response from Allison Banks of vPlaybook

Hello,

Thank you for your review! We like your ideas and are already working on some behind the scenes. It may be worth revisiting our Salesforce integration path, because we have released a few new options in the past year. You sound like a great fit for our client advisory board, so please shoot us an email at support@vplaybook.com so we can invite you to participate in roadmap discussions and tell you more about hyperlinking and guided viewing best practices.

Warm regards,

Allison Banks; vPlaybook Customer Success Specialist

SB
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about vPlaybook?

Comprehensive content, from buyer personas to specific product plays, the vPlaybook gives sales and support teams access to best-in-class information and practices designed to enable effective conversations with clients and prospects. Review collected by and hosted on G2.com.

What do you dislike about vPlaybook?

The user interface, at times, is not as intuitive as I would like. You need to go through the vPlaybook a number of times to learn how to access and find information you may be looking for. Review collected by and hosted on G2.com.

Recommendations to others considering vPlaybook:

DSG team is awesome to work with and has developed a strong trust relationship with my overall team. We had an implementation of a very complex vPlaybook in less than three months...very aggressive but has been very successful. Really awesome team. Review collected by and hosted on G2.com.

What problems is vPlaybook solving and how is that benefiting you?

Better and consistent information, product knowledge and product value summaries, shared across varied disciplines and divisions, to help everyone be more successful. Prior to vPlaybook, you either called someone from another division to get caught up or you had to invite more people to a meeting in order to cover specific aspects of a deal or conversation. Review collected by and hosted on G2.com.

Response from Allison Banks of vPlaybook

Hi Steven,

Thanks for sharing your experience with vPlaybook. It sounds like you’re off to a fast start! We're sorry to hear you’re not finding the navigation to be intuitive. We see a lot of examples of navigation structures across companies and would be happy to share some best practices if you contact us at support@vplaybook.com.

Best,

Allison Banks; vPlaybook Customer Success Specialist

MC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about vPlaybook?

The vPlaybook is easy to use and easy to learn. It allows our sales reps to quickly learn the content how to navigate and especially how to whiteboard. Review collected by and hosted on G2.com.

What do you dislike about vPlaybook?

It would be helpful if there were additional reports to help us track how often a person logged into vPlaybook and some additional reporting abilities Review collected by and hosted on G2.com.

What problems is vPlaybook solving and how is that benefiting you?

vPlaybook has helped Flexential in two important ways. First, it has helped our new hires ramp up faster and gives them the talking points they need to have business discussions quickly. Second, it allows us to house all of our messaging, positioning and talking points in one place, that can be easily accessed on the road Review collected by and hosted on G2.com.

Response from Allison Banks of vPlaybook

Hi Mitchell,

Thank you for your feedback! We’re glad that your sales team is benefitting from vPlaybook! There are a few options that you might not be aware of when it comes to tracking user logins. One option is to use the Top Users report to track the number of days a user has accessed a playbook within the selected timeframe. If you’re hoping to track an individual user’s logins, you can also run a Playbook Access report that is filtered for that specific user. We’d be happy to walk you through these reports and others if you email support@vplaybook.com.

Best Regards,

Allison Banks; vPlaybook Customer Success Specialist

MS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about vPlaybook?

The ability to have a customized solution for our sales versus a canned approach makes this tool quite useful. Review collected by and hosted on G2.com.

What do you dislike about vPlaybook?

Not much. We are working to tie this into our instance of Sales Force which will increase adoption. Having to log into a separate system does negatively impact adoption. Review collected by and hosted on G2.com.

What problems is vPlaybook solving and how is that benefiting you?

We are moving away from a transactional sales approach where each order is unique and is confined to just a machine to one that is more about the overall relationship with the customer and becoming a solution provider. Review collected by and hosted on G2.com.

Response from Allison Banks of vPlaybook

Hey Michael,

We appreciate your feedback! The Salesforce.com integration you’re setting up will prevent users from managing a separate username and password for vPlaybook, and who doesn't love that? Shoot us an email at support@vplaybook.com if we can be helpful along the way.

Best,

Allison Banks; vPlaybook Customer Success Specialist

IS
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about vPlaybook?

Information is put in a very intuitive and easy-to-find way; it can even be exported to be used in real sales environment. Review collected by and hosted on G2.com.

What do you dislike about vPlaybook?

The tool should be completed with more information, Review collected by and hosted on G2.com.

What problems is vPlaybook solving and how is that benefiting you?

You learn how to easily face sales calls and meetings; how to deal with the sales cycle. One of the main benefit is that you get very useful information in a quick way, which avoids losing time searching for the right sources. The playbook covers all the relevant dimensions to win a sales opportunity. Review collected by and hosted on G2.com.

Response from Allison Banks of vPlaybook

Hi Iolanda,

Thanks for your feedback! We’d love to know what information you feel is missing and how we can help fix that for you. Send us a quick note at support@vplaybook.com.

Best,

Allison Banks; vPlaybook Customer Success Specialist

Andrew O.
AO
Vice President, Airlines & Border Management (Government)
Information Technology and Services
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about vPlaybook?

I love that it enables Sales and Business Development folks to carry around a playbook with them at all times, can use it both online and offline and be continuously up to date with our latest solutions and their enhancements. Review collected by and hosted on G2.com.

What do you dislike about vPlaybook?

Not much to dislike, but sometimes slow to sync on mobile devices. Review collected by and hosted on G2.com.

What problems is vPlaybook solving and how is that benefiting you?

It's a great way for Product and Portfolio leaders to push out our messages to the sales force, to keep them up to date and informed. Review collected by and hosted on G2.com.

Response from Allison Banks of vPlaybook

Hey Andrew,

We’re glad that you’re satisfied with vPlaybook’s mobile capabilities! We agree that a slow sync can be frustrating. Send us an email at support@vplaybook.com whenever you’re experiencing any issues and we’ll try to get to the root of it.

Best,

Allison Banks; vPlaybook Customer Success Specialist

Verified User in Warehousing
AW
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about vPlaybook?

The vPlaybook is simple to use and has great information in an organized manner. The content is rich and dynamic with video components to demonstrate how to use the ideas presented. Having resources that can be downloaded such as question sheets, presentations and product guides with competitive positioning is really helpful in the field. Review collected by and hosted on G2.com.

What do you dislike about vPlaybook?

It's not really a dislike, but I wish there was a way to save or identify "favorites" in order to more easily find the resources and content that I find most useful. It would be great to be able to put those items in one section for myself or do something to identify the information that I particularly liked, but need to study more or access in the future swiftly.

I also wish it was better on mobile. I believe we will add it to a company app in the future. Review collected by and hosted on G2.com.

Recommendations to others considering vPlaybook:

Make sure that you think ahead so updates and changes to content can be navigated easily, especially in the resource section. Keep a master list of the content for future reference. Review collected by and hosted on G2.com.

What problems is vPlaybook solving and how is that benefiting you?

We're trying to instill sales methodology and messaging. Benefits of the vPlaybook include easy navigation, options for video and written content, and content organization with practical application/examples. It's user-friendly and appeals to new and seasoned sales reps. Review collected by and hosted on G2.com.

Response from Allison Banks of vPlaybook

Hello,

Thank you for your great feedback, we appreciate it! We are moving towards an optimized mobile experience this year and like your ideas. Send us a note to support@vplaybook.com if you have interest in joining our advisory council. Thanks again!

Warm regards,

Allison Banks; vPlaybook Customer Success Specialist

Verified User in Computer Software
AC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about vPlaybook?

Amazing tool to find all Information on one place and also to store your own templates for conversation with clients Review collected by and hosted on G2.com.

What do you dislike about vPlaybook?

Pretty slow editing process, that requires a Long waiting time before the Content Can be saved. Video Format and size is a big disadvantage and Limitation and also slow downs Content update process Review collected by and hosted on G2.com.

Recommendations to others considering vPlaybook:

Make sure the size of your Content meets technical requrements Review collected by and hosted on G2.com.

What problems is vPlaybook solving and how is that benefiting you?

Pushing sales in a market Segment. vPlaybook does increase the size of the deal Review collected by and hosted on G2.com.

Response from Allison Banks of vPlaybook

Hi there,

We’re glad that you’ve enjoyed the conversation builder! Have you tried out the draft mode feature? You can edit work live, so there is no wait time for users to see the content. You can also put an entire page in draft mode if you need a day to work on it, but as soon as you hit “apply draft changes,” your users will have access. Tell us more about the video format issues you’re experiencing and/or request a quick training on the draft feature by emailing us at support@vplaybook.com. We’d be happy to help!

Best,

Allison Banks; vPlaybook Customer Success Specialist