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Bigtincan Readiness (formerly Brainshark) Reviews & Product Details

Bigtincan Readiness (formerly Brainshark) Overview

What is Bigtincan Readiness (formerly Brainshark)?

Brainshark is Bigtincan's AI-powered Readiness solution designed to help businesses in IT, manufacturing, insurance, banking and other sectors create learning and coaching content to prepare customer-facing teams for any interaction while connecting training initiatives to revenue. With Bigtincan Readiness, companies can: enable sales teams with on-demand training that accelerates onboarding and keeps reps up-to-speed with product and company updates, validate readiness with sales coaching and practice that ensures reps master their delivery of your message, and empower teams with rich, dynamic learning content that can be created quickly, updated easily, and accessed anywhere. AI capabilities are threaded throughout Bigtincan Readiness that support: - Content creation - Voiceover generation - Voice cloning - Voiceover translation - Transcript, caption, and slide note generation -AI coaching and roleplays with objective feedback - AI roleplays and coaching activities as part of certification, onboarding, and continuous training programs

Bigtincan Readiness (formerly Brainshark) Details
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Product Description

Brainshark’s sales readiness platform gives you the tools to prepare all your client-facing teams with the knowledge and skills they need to perform at the highest level. With best-of-breed solutions for training, coaching, content and more, you can ensure reps are always ready to make the most of any selling situation. Thousands of companies – including more than half of the Fortune 100 – rely on Brainshark to get better results from their sales enablement initiatives


Seller Details
Seller
Bigtincan
Year Founded
2011
HQ Location
Waltham, MA
Twitter
@bigtincan
2,303 Twitter followers
LinkedIn® Page
www.linkedin.com
327 employees on LinkedIn®
Ownership
ASX: BTH
Phone
781-405-2376
Description

Brainshark is Bigtincan's AI-powered Readiness solution designed to help businesses in IT, manufacturing, insurance, banking and other sectors create learning and coaching content to prepare customer-facing teams for any interaction while connecting training initiatives to revenue.
Request Description: Need to make these edits to direct people to the right social page for Brainshark/Bigtincan Readiness and update the public product description.


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Recent Bigtincan Readiness (formerly Brainshark) Reviews

DN
Dhiraj N.Enterprise (> 1000 emp.)
5.0 out of 5
"A friendly tool for building a presentation"
It is easy to use. Any challenges that is faced can be seen through its well elaborated settings
DV
Dayana V.Small-Business (50 or fewer emp.)
5.0 out of 5
"Super Cool Online Test"
User-friendly interface enhances accessibility. Extensive question bank for diverse assessments. Real-time analytics for performance tracking. F...
Karene S.
KS
Karene S.Enterprise (> 1000 emp.)
5.0 out of 5
"Quick and easy platform to deliver high quality training solutions"
Bigtincan (formerly Brainshark) provides a wonderful platform that is easy to use and even easier to change. This allows for on the spot changes to...
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Bigtincan Readiness (formerly Brainshark) Media

Bigtincan Readiness (formerly Brainshark) Demo - Readiness Scorecards
Readiness Scorecards automatically put your elearning and coaching data (courses, curricula, coaching activities) into ‘coachable’ context, so you can monitor team-wide learning trends and drill down to see how individuals compare to the rest of the pack. Increase the diagnostic power of Scorecar...
Bigtincan Readiness (formerly Brainshark) Demo - Content Authoring & Creation
Engage sellers with memorable, self-paced learning content that can be created quickly, updated easily, and accessed anywhere. Combine animated slides, videos, documents, and web pages with interactive quizzes, surveys, polls, and anything you can dream up with html5. No time for voiceover? Use A...
Bigtincan Readiness (formerly Brainshark) Demo - Bigtincan Readiness Solution
Bigtincan Readiness prepares sellers with the training, coaching, and content they need to make the most of every buyer interaction.
Bigtincan Readiness (formerly Brainshark) Demo - Video Coaching with Advanced AI Feedback
Reinforce training and ensure every seller has mastered your message with video-based coaching and practice. Initiate video challenges for teams and individuals, provide a controlled practice environment for sellers, and deliver customized ratings, scores, and objective AI feedback paired with ma...
Bigtincan Readiness (formerly Brainshark) Demo - Robust Readiness Courses and Curricula
Create comprehensive, interactive courses and curricula that blend documentation, training presentations, coaching challenges, quizzes, and roleplay practice with an AI counterpart.
Bigtincan Readiness (formerly Brainshark) Demo - RolePlayAI
Scale learning and coaching programs without manager constraints by letting sellers practice in simulated sales scenarios via text and audio conversations with an AI counterpart that offers feedback on performance.
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615 Bigtincan Readiness (formerly Brainshark) Reviews

4.4 out of 5
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Bigtincan Readiness (formerly Brainshark) Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Cons

Overall Review Sentiment for Bigtincan Readiness (formerly Brainshark)Question

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Ryan D.
RD
Senior Instructional Designer, Integrated Tech Services Capability Department
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bigtincan Readiness (formerly Brainshark)?

As a Senior Instructional Designer, I was new to learning about Brainshark. I felt the information that was provided in regard to how the system functions and the new updates that have taken place within the Modern Authoring format were very easy to follow and understand. This is a great tool that anyone can learn to use to help create effective, engaging, and informative content. Whether it be a presentation or a training course, there are many features within the tool that can be utilized to create content and disburse to audiences quickly. It is very easy to implement and teach others, and for my role specifically I do envision I will be using this tool quite frequently. You can also export SCORM files to integrate in LMS' such as Workday Learning with ease. I do very much enjoy that when you edit the course or presentation in Brainshark, the SCORM file is updated in real time. Reducing the need to export a new SCORM file each time. Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Readiness (formerly Brainshark)?

The only constructive piece of feedback I would provide would be to have more visibility into the more advanced functionalities, like adding closed captioning. Some of the functionalities canbe difficult to find for new users of the tool, but the training center has excellent resources available to help with this. Review collected by and hosted on G2.com.

What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?

Being able to empower other employees within our organization on how to use the tool themselves so they can own creating content for their respective teams and departments. Review collected by and hosted on G2.com.

Mikayla D.
MD
Sales Enablement Associate
Enterprise(> 1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bigtincan Readiness (formerly Brainshark)?

Transitioning from a manual onboarding process to Brainshark has been a total game-changer for me! This tool has saved me so much time and effort. I love how I can create a tailored curriculum for new hires, assign courses, and easily track their progress. One standout feature is the ability to add voiceovers to each slide. It means I don’t have to nail a perfect take in one go—what a relief! Plus, the ‘Request Audio’ feature is super handy for collaborating with team members who aren’t admins on the platform.

Having Brainshark at my fingertips has truly simplified my daily tasks. I can quickly put together tutorials for my team and direct them to existing resources without the hassle of hunting through endless files. It’s fantastic to have all our training materials consolidated in one place, and I’ve received great feedback from everyone!

On top of that, I can’t say enough about the customer service. They’ve been incredibly responsive, often getting back to me the same day. Our implementation took a bit longer because we had a lot of content to transition, but it was totally worth it. Our implementation manager was thoughtful and proactive, making sure we were well-prepared and even joining the rollout session to answer any questions we had. Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Readiness (formerly Brainshark)?

There are a few areas for improvement. The user interface could use a refresh, especially when it comes to creating folders and groups; it feels a bit outdated and can be cumbersome to manage. Also, I’d love to see some basic video editing features added. Sometimes, there are awkward pauses at the start or end of a video that I can’t trim, which means I have to redo those clips. Lastly, the search functionality can be a bit finicky, and it takes some time for courses to load.

Overall, Brainshark has significantly improved my workflow, and I’m excited to see how it continues to evolve! Review collected by and hosted on G2.com.

What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?

Bigtincan Readiness (formerly Brainshark) is effectively addressing several key challenges in the onboarding and training process. First and foremost, it streamlines the entire onboarding experience by allowing me to create tailored curricula, assign courses to new hires, and easily track their progress. This has transformed what used to be a manual and time-consuming process into a more efficient and organized system.

One of the major benefits is the ability to add voiceovers to individual presentation slides. This feature eliminates the pressure of delivering a flawless, continuous take, allowing me to produce high-quality training materials more quickly. Additionally, the ‘Request Audio’ functionality facilitates collaboration with team members who aren't platform admins, further enhancing our content development process.

The consolidation of training materials in one place has been a huge advantage as well. I can quickly direct my team to relevant resources and create tutorials without the hassle of sifting through numerous files. This accessibility has resulted in positive feedback from my team, as they find the resources easier to navigate and utilize. Review collected by and hosted on G2.com.

AH
Quality Assurance Specialist
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bigtincan Readiness (formerly Brainshark)?

BrainShark excels with its user-friendly interface, allowing easy design and launch of short courses. The drag-and-drop functionality and built-in templates make adding multimedia and quizzes a breeze, perfect for users with minimal tech experience. Guided tutorials further streamline course development, saving time and effort. Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Readiness (formerly Brainshark)?

BrainShark can feel repetitive at times. While the templates are convenient, they may limit variety in course design, making it tough to keep content fresh. Additionally, some users find the step-by-step prompts redundant, which can slow down the creative process for more experienced creators. Overall, while accessible, the software could benefit from more customization options. Review collected by and hosted on G2.com.

What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?

In our line of work (Energy), the regulations and requirements to offer our services change very often. We need to keep track of each change and teach them to our operation agents to avoid misleading information. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bigtincan Readiness (formerly Brainshark)?

The platform allows for "glorified" PowerPoint PPTX presentations, Adobe Captivate ZIP file click throughs, and raw mp4 videos from Zoom or edited videos from TechSmith Camtasia. Whatever your software, it will most likely upload to their platform. With customizable URLs, recording of audio, and a library of background sounds, the presentation is easy to build. Sharing information is easy and reportable. And, they have amazingly responsive customer service! Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Readiness (formerly Brainshark)?

Presentations are a one-to-one match with the Author - meaning, there is no SHARED authorship and if someone is on vacation - we're either stuck until they come back or we have to go through the hassle to get the database administrator to change the author from person 1 to person 2 - which is a permanent change unless manually changed back at a later date. Review collected by and hosted on G2.com.

What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?

This platform solves for the unique training needs of both new hires and contractors - with the ease of updating information quickly and easily, sometimes within minutes. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Bigtincan Readiness (formerly Brainshark)?

Brainshark is great for taking PPTs and turning them into "training" and being flexible in how those materials are consumed internally or externally. The Scorecard functionality offers great data on usage/completion and the customization is fantastic! A major selling point for my company was also the integration between Brainshark and our Sales Enablement platform, Highspot. Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Readiness (formerly Brainshark)?

Brainshark straddles the line between several different platform types including LMS, Sales Enablement platform and maybe a few others. It does each aspect ok rather than any aspect really well. On the LMS side it is just a bit clunky with an outdated UI and a mix of admin activities that are self-service vs having to request service via the Brainshark service team. The parent company of Brainshark has grown in recent years via acquisition, so there is significant work to be done to really create a unified experience as they work to integrate elements of the purchased platforms. Review collected by and hosted on G2.com.

What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?

There is a sales enablement side of Brainshark that my company is choosing not to use as we have a separate platform for those activities. My company is primarily using BS as an LMS. We need to be able to work with a network of internal subject matter experts to create a library of training content and then offer that training content to the sales team either as targeted assigned learning or as self-service learning. Brainshark allows us to quickly load PPTs and then have subject matter experts record voiceover for those PowerPoints directly in the system. We can then assign those trainings as needed and have them available on-demand via the course catalog. Review collected by and hosted on G2.com.

AP
Commercial Customer Service Agent
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Bigtincan Readiness (formerly Brainshark)?

Is really easy to used, not only when I create test for my work force, when I received test are easy to understand and acomplish. My personal top about Brainshark:

Interface

Tools

Escalability Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Readiness (formerly Brainshark)?

There's only a few, I would like to be avail to customaize the tests, with muy colours and question options. I understand the core of the tool, share corporative info (In my case) however could be more "fun". Review collected by and hosted on G2.com.

What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?

Our market change fast, this tool help us to adapt quickly to this changes and always offer the most updated info to our customers Review collected by and hosted on G2.com.

DN
Analyst
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bigtincan Readiness (formerly Brainshark)?

It is easy to use. Any challenges that is faced can be seen through its well elaborated settings Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Readiness (formerly Brainshark)?

As a brainshark presentation owner, the expected functionalities do not work as compared to someone else who is not a presentation owner. For eg. the bookmarking functionality does not work for a presentation owner. Review collected by and hosted on G2.com.

What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?

It provides a platform for course owners to covert an mp4 into a presentation of a slide which can then be extracted into scorm basic 1.2. This becomes readable for our lms for better completion tracking. Review collected by and hosted on G2.com.

Joseph G.
JG
Targeted Marketing Specialist
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bigtincan Readiness (formerly Brainshark)?

Internal setup of the tool is straightforward, and the support team is very responsive. The platform has been quite inuitive for a sales team that varies in adaptability of new technologies. Our team has been able to transform generic online training into immersive courses that provide our sales team with the visuals and interactivity that makes training a bit less of a chore. Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Readiness (formerly Brainshark)?

The platform is only as good as the content your team can produce. It really comes down to how the administrators put the content together. Review collected by and hosted on G2.com.

What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?

We have a lare sales force and thus we are frequently onboarding new team members. It's great that we have this immersive tool that really helps tell our story, position our services, and draw our new associates into the fold with ease. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bigtincan Readiness (formerly Brainshark)?

Brainshark allows for a fully recorded and interactive presentation in a simple and streamlined format that can be accessed easily via phone or PC. Recordings can be completed by multiple people through a sharing function, or AI voice automation can be uploaded. It's the best in class for this type of presentation platform. Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Readiness (formerly Brainshark)?

There isn't much to dislike about the platform. It has seen improvements consistently upon inception and its current iteration is simple and easy to use. Review collected by and hosted on G2.com.

What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?

Bigtincan Readiness is making it easy to share a plethora of information in an easily navigatable format that is accessible across platforms. It is built to increase collaboration across users which can be difficult when working from home or have offices across the country. Review collected by and hosted on G2.com.

RF
Regional Sales Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bigtincan Readiness (formerly Brainshark)?

The ability to deliver high quality training product, in a consistent manner across a large organization, with detailed analytics on the entire program. Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Readiness (formerly Brainshark)?

Not much. There is a bit of a learning curve initially, but with a bit of use, becomes fairly intuitive. Review collected by and hosted on G2.com.

What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?

It removes the human element of different employees being trained in different ways. With Brainshark we can now ensure every employee receives the same material, message, and instructions, with the ability to verify everything was read and understood. Review collected by and hosted on G2.com.