---
title: Vonage Conversational Commerce (formerly jumper.ai) Reviews
meta_title: 'Vonage Conversational Commerce (formerly jumper.ai) Reviews 2026: Details,
  Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Vonage Conversational Commerce (formerly jumper.ai) works for a business
  like yours.
aggregate_rating:
  rating_value: 3.5
  review_count: 1
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: E-Commerce
  url: https://www.g2.com/categories/e-commerce
---

# Vonage Conversational Commerce (formerly jumper.ai) Reviews
**Vendor:** Vonage  
**Category:** [Conversational Commerce Platforms](https://www.g2.com/categories/conversational-commerce-platforms)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 1
## About Vonage Conversational Commerce (formerly jumper.ai)
Attract new customers and earn their trust. Process orders and close sales through powerful conversations. Earn, delight, and re-engage customers.



## Vonage Conversational Commerce (formerly jumper.ai) Pros & Cons
**What users like:**

- Users find Vonage Conversational Commerce to be **very user-friendly** , facilitating quick setup and minimal maintenance efforts. (1 reviews)
- Users appreciate the **easy setup** of Vonage Conversational Commerce, simplifying onboarding and minimizing maintenance efforts. (1 reviews)
- Users appreciate the **user-friendly interface** of Vonage Conversational Commerce, making setup and maintenance effortless. (1 reviews)

**What users dislike:**

- Users express frustration with the **90-day call retrieval limit** , which significantly hinders their supervisory capabilities. (1 reviews)

## Vonage Conversational Commerce (formerly jumper.ai) Reviews
  ### 1. Vonage was okay, but we had a lot of connection issues.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Addie K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 19, 2024

**What do you like best about Vonage Conversational Commerce (formerly jumper.ai)?**

Very user-friendly, and call center showed a lot of information in one place. We were able to easily get folks set up, and not a lot of maintenance went into the app itself.

**What do you dislike about Vonage Conversational Commerce (formerly jumper.ai)?**

I didn't like that we were unable to pull any calls older than 90 days old. Being a supervisor, that hindered us a lot.

**What problems is Vonage Conversational Commerce (formerly jumper.ai) solving and how is that benefiting you?**

Many phone systems are difficult to navigate and utilize, Vonage makes it very simple.



- [View Vonage Conversational Commerce (formerly jumper.ai) pricing details and edition comparison](https://www.g2.com/products/vonage-conversational-commerce-formerly-jumper-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-31+18%3A53%3A21+-0500&secure%5Bsession_id%5D=c0d93eae-da0e-4c74-8055-1769fabf3aa2&secure%5Btoken%5D=f7fb5b1c8ffaad85d0d5f29ffd89d93710624b100c4bff13b9d3b4f2d5a23afb&format=llm_user)

## Vonage Conversational Commerce (formerly jumper.ai) Features
**Conversational AI - Conversational Commerce Platforms**
- AI chatbots
- Messaging and Notifications
- AI agents 
- Voice assistants
- Communication apps

**Platform integration - Conversational Commerce Platforms**
- Ecommerce stores
- Sales channels
- Payment Platform
- Internal tools

**Analytics and Reporting - Conversational Commerce Platforms**
- Conversational analytics
- Advance reporting

## Top Vonage Conversational Commerce (formerly jumper.ai) Alternatives
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,656 reviews)
  - [Insider One](https://www.g2.com/products/insider-one/reviews) - 4.8/5.0 (1,396 reviews)
  - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) - 4.1/5.0 (1,143 reviews)