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387 Vonage Communications APIs Reviews
Overall Review Sentiment for Vonage Communications APIs
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It's APIs are easy to use and set up. Low fees. Your own texting phone number for a low monthly fee. Logs for troubleshooting. Nexmo also offers voice messaging and other services. We only use the texting / SMS feature. Review collected by and hosted on G2.com.
This is an issue not about Nexmo itself but rather the mobile companies: There is a daily limit on how many messages you can send out per phone number. If you exceed this limit, then phone companies could block your number and you wouldn't be able to send out any messages! The limit seems to be 100 text messages per day, with some people suggesting it is less. This means you need to track how many messages you are sending out, and if it is more, you need to add new phone numbers and rotate the sending. Review collected by and hosted on G2.com.
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I use Nexmo to send sms for notifications of a site we are very satisfied! Through Api it is very easy to use the SMS service completely customizable via the dashboard. Fast and functional it does its job well. Intuitive control panel. All the macro categories are well organized. Work in this way is facilitated. The documentation is well written. Customer service responds quickly. I have yet to try the voice service, but I'm sure it will be as good as the SMS service.
There is email notification when I am reaching the spending threshold. The Profile section is also well organized. The invoices can be downloaded after you make the recharge with paypal. I can add other users to my profile. There is also the possibility of using coupons to get discounts. In short, a complete service available to us. Nexmo works really well ! ! ! Review collected by and hosted on G2.com.
Nothing to say because I find a great product nexmo. Maybe I would raise the money loading fee for the account. Review collected by and hosted on G2.com.
Nexmo presents an easy and ready-to-use interface to quiklyset-up SMS exchange from internal platforms,without requiring lotof changes, even in legacy application.It has a clear and controllable pricing and fee policy that allows to easily and effectively control SMS management costs. Review collected by and hosted on G2.com.
Usage of SMS outbound messaging during non working-hour (that is the case for business-critical application) is not properly handled, because delivery receipt does not means SMS received in the destination device, but only that SMS has beenaccepted by the last station to be delivered to the device and, outside extended working hours (from 9:00pm till 8:00am net morning, always during festivity), actually less than 5% of messages lands on destinatary device, despite 95%success decleard by reports. Review collected by and hosted on G2.com.
The reliability and speed is crucial to our 24/7 AsMyBuddy.net emergency notification network. Review collected by and hosted on G2.com.
Wen submitting a support ticket from a logged in session, not only is it difficult to find where to enter a ticket but you have to login again and lookup you credentials and enter them. these should be carried over and done in the same session Review collected by and hosted on G2.com.
I like being able to text reminders to our customers. It makes it so simple at the end of the day. My CSR doesn't have to sit on the phone for an hour doing confirmation calls. Now all she has to do is send a quick text. Review collected by and hosted on G2.com.
There is not anything I would change at this time. The website is easy to use. I would like a feature that send me a notification before we run out of funds in the account. At this time the only way we know we need to put more funds in the account is when it stops working. Review collected by and hosted on G2.com.
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Simple SDK's and well-built API with broad functionality is a key for me while I select which platform I will use. Nexmo has it all. It also has great pricing in comparison to functionality. It's hard to find a good competitor with similar quality. Review collected by and hosted on G2.com.
Outbound voice calls could have the ability to select the number you are calling from freely. I understand why it is limited, but it could be avoided with a different approach. I would also be looking forward to have SMTP or Email service provided by Nexmo, I lack this feature. Review collected by and hosted on G2.com.
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Easy of use is the best. My web app is written in Python, and it was just a matter of copy pasting a piece of code and you are up and running in minutes for testing and production. Price is great too, my texts are longer but at around $0.04 a text I don't care about getting double charged Review collected by and hosted on G2.com.
I havn't run into any issues yet. Only issue I had one time was getting a success message but I never got the actual text. Could have been a one off, because hundreds of other people got the text. Review collected by and hosted on G2.com.
The ability to receive and send audio packets using your own websockets server. Also the dashboard is well-made and offers you complete control over your services.
Also, nexmo offers libraries for many programming languages. We use their java library and we have not experienced any issues yet. It's integrated smoothly with our service and our customers are happy. Review collected by and hosted on G2.com.
Not having the ability to determine the cost of a call by using the number. Right now we have to extract the meta from the number and then compare it ourselves with their pricing sheets. You can use number insights to do that, but it would be better if they offered a solution.
Also, the voice API offers only 2 types of audio (audio/l16;rate=8000, audio/l16;rate=16000). It would be really nice if they implemented different codecs such as Opus and different rates (so we don't waste CPU cycles upsampling the audio for our needs)
Their support could be faster, one time we had to wait 3 days for a response. Review collected by and hosted on G2.com.
Opentok through Nexmo is the most solid web video api we have tried. Other platforms were harder to setup, and didn't have as quality of an outcome. Review collected by and hosted on G2.com.
It might be nicer if features got the enterprise platform a little quicker, but I understand the desire for stability over new (that is why we use that branch after all). I also wouldn't mind better handling of people with really bad connections. Review collected by and hosted on G2.com.
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Easy to interface with API (using Perl on a web site) Review collected by and hosted on G2.com.
You don't allow me to auto-refill my account balance. That to me makes no sense in the world. Review collected by and hosted on G2.com.