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Vonage Review
387 Vonage Communications APIs Reviews
Overall Review Sentiment for Vonage Communications APIs
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I like that the API and tools for different languages are very simple and easy to use and develop with. Review collected by and hosted on G2.com.
My main problem came with the status callbacks. Managing multiple SMS messages was a little bit of a nightmare because we were getting them without any meta data to recognize the order and the timestamps weren't correct. We didn't had that problem with Twilio. Review collected by and hosted on G2.com.
We really appreciate the ability to send international text messages and obtain international numbers. We have a pretty big client (who may be the name on the gift card you are giving out), that uses our service to send employee communication messages all around the world. The Nexmo tool makes it super easy to obtain text numbers and easily assign them to our account. We can be up and running in a new country in no time at all. Review collected by and hosted on G2.com.
It seems like the cost is a bit high when compared to our other providers. Review collected by and hosted on G2.com.
The capabilities they have along with good API documentation and use cases Review collected by and hosted on G2.com.
Customer service may improve. They should care a little bit more about loyal customers even though premium customer service is not active. Review collected by and hosted on G2.com.
All the functionalities that our business needs are supported very well, SMS delivery, phone numbers in various countries, detailed logs of activities. Pricing is very competitive compared to competitors. For those countries that have more censorship to SMS delivery, Nexmo has a good program to improve deliverability. The SDK is robust and easy to use. Review collected by and hosted on G2.com.
The pricing is in Euro rather than my local USD. Review collected by and hosted on G2.com.
Great tool for sms and voice service delivery. Fast processing of requests and cloud based solution, which helps to deliver great user experience with high level of security in real time, worldwide service. Simple API and easy to integrate with any platform using in company. Rates are acceptable considering offers on market. Review collected by and hosted on G2.com.
dashboard is a bit had to use, need to navigate with a lot of click to find needed info. Fraud detection is the weak area for tool. Few times account was hacked and we stopped to deposit money for few days, which means had downtime for service. I would like more quick response from support when need, it takes few days to get full info any help needed. If you need to use tool in part of Asia expect some delays, we tried to drill down and find out what was the reason of slow performance on this area but could not find out anything, probably some integration issues, like no direct communication channel. Review collected by and hosted on G2.com.
The APIs are very clear and well documented. To integrate features like Whatsapp our tech team did not find any issues. The support team has always helped replying fast to all questions. Review collected by and hosted on G2.com.
There is still some confusion caused by the different brands and different products of the brands (Nexmo, Tokbox, Vonage...). I think it should be done a unification process to bring everything under Vonage naming. Review collected by and hosted on G2.com.
Vonage makes it really easy to get up and running. I like the ruby gem that makes working with the API that much simpler. Review collected by and hosted on G2.com.
That I get delivery confirmations even for messages that are not actually delivered. I believe this is a Telco issue per country. Review collected by and hosted on G2.com.
My experience is a great support that they provided me when I was testing some Microsoft flow and they supported me very well till my testing ended successfully. Review collected by and hosted on G2.com.
Everything is okay until now and working for me. Review collected by and hosted on G2.com.
