Vonage Communications APIs
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Vonage Communications APIs
By Vonage
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4.2 out of 5 stars
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Vonage Communications APIs Reviews & Product Details - Page 39

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Vonage Communications APIs Overview

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What is Vonage Communications APIs?

Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more. With Vonage APIs, growing startups and agile enterprises can build best-in-class communications solutions at scale. Our global platform, comprehensive suite of communications channels, and expert support help you move quickly to offer your customers the most helpful experience possible. Our APIs connect you to Vonage’s Tier 1 network as well as more than 1,600 telecommunications networks around the world for the best quality and scalability in the market. For developers, the Vonage API platform provides a comprehensive set of tools and resources to get started quickly and build applications easily. Managing your Vonage API account is just as easy. You can use the simple but powerful Vonage API Dashboard or manage your account directly through an API.

Vonage Communications APIs Details
Product Website
Discussions
Vonage Communications APIs Community
Languages Supported
Arabic, Bengali, Catalan, Czech, Welsh, Danish, German, English, Basque, Finnish, French, Hebrew, Hindi, Hungarian, Indonesian, Icelandic, Italian, Japanese, Korean, Malayalam, Norwegian, Polish, Portuguese, Romanian, Slovak, Spanish, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)
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Product Description

Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more.

How do you position yourself against your competitors?

The Vonage API platform offers global reach, delivering high-quality video, messaging, and voice with its own Vonage network in the USA and close partnerships with tier 1 carriers globally. Built for startups to enterprises, Vonage offers Enterprise Service packages and is backed by our Developer Relations program and documentation, which have won multiple community awards for enabling developers to quickly onboard and start building their applications.

Seller Details
Seller
Vonage
Company Website
Year Founded
2001
HQ Location
Holmdel, NJ
Twitter
@Vonage
11,230 Twitter followers
LinkedIn® Page
www.linkedin.com
2,822 employees on LinkedIn®
Description

We’re making communications more flexible, intelligent, and personal, to help enterprises the world over stay ahead. We provide unified communications, contact centers and programmable communications APIs, built on the world's most flexible cloud communications platform. Vonage was founded in
001 and became a wholly-owned subsidiary of Ericsson in
0

. Vonage is headquartered in Holmdel, New Jersey.

Bob S.
BS
Overview Provided by:
Bob Szczepaniak

Recent Vonage Communications APIs Reviews

Sean L.
SL
Sean L.Small-Business (50 or fewer emp.)
2.0 out of 5
"Not Bad Not Great"
We liked their develop[er friendly features and their variety of numbers. Their documentation is also really rarely good. Its just a shame they ca...
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Buia Y.
BY
Buia Y.Small-Business (50 or fewer emp.)
4.5 out of 5
"We use SMS API for event promotion (every quarter), and always delivered"
I personally like the ease of use. The interface is really up to date and intuitive, therefore the set up process was fast and easy, even the first...
Read more
Arnae C.
AC
Arnae C.Mid-Market (51-1000 emp.)
3.5 out of 5
"Great Phone Service System"
I like the functions of being able to screen share when I am dialing a colleague, I do like the smooth feature of the online video conferencing how...
Read more
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Vonage Communications APIs Media

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387 Vonage Communications APIs Reviews

4.2 out of 5
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Vonage Communications APIs Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Vonage Communications APIsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Hoang L.
HL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Vonage Communications APIs?

I like the clean API and it works as expected. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

More document about registered phone number on specific regions. Such as in US, we must buy a real phone number to send over the sms from it. Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

It has good API and functionality. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Just about customer relationship and two factor authentication. Review collected by and hosted on G2.com.

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Oded S.
OS
CTO & Country Manager
Computer Software
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Vonage Communications APIs?

Easy integration with the code. Easy SMS sending. Performance is pretty OK. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Lack of support in special characters in the sending name. Crucial for us. Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Easy to use. But hey - never encountered a complex SMS solution :) Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Phone verification on mobile applications. Alerts for monitoring systems. Review collected by and hosted on G2.com.

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Sandy V.
SV
Consultant
Computer Software
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Vonage Communications APIs?

The documented parts of the API were very good. The sandbox was easy to use. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

There were undocumented API endpoints I had to use to figure out pricing for countries. Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Nexmo is a competitive alternative to Twilio and seems to have better international support. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

We prototyped a solution for international calls using local carrier rates. Review collected by and hosted on G2.com.

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Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Vonage Communications APIs?

I liked the pricing of their inbound numbers. They promised that inbound messages would be "always free" which is a great offer. We only pay a monthly fee for each inbound number. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

After using Nexmo for a number of years, they have now introduced a fee for each inbound message we receive. The information on their website doesn't match what they actually do. "Always free" should mean that inbound messages are always free, but this doesn't appear to be true to Nexmo. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

We have used Nexmo for inbound messaging for our users for a number of years. However, we are now seeking a new inbound message provider due to the changes that Nexmo have made. Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Vonage Communications APIs?

Angie (former CS support for the Viet Nam market) went out of her way to support my organization. The sender ID she offered us was brilliant! Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Nothing. Really. I've nothing to dislike about Nexmo :). Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Using Nexmo to send verification texts.

Using Sender ID helps boost our credibility. Review collected by and hosted on G2.com.

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Verified User in Telecommunications
UT
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

Once there was a situation where I ran out of credit on weekend and the credit card top-up system was not working. My sales representative gave me credits just to survive until Monday. That was the sweetest experience I had with Nexmo. She even helped me get my India activation ratio higher. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

That there were times one of their routes will go down unexpectedly. One time, it was exactly when I was doing a demo. It was embarrassing. They were quick to fix it though when I opened a ticket. Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

When you need a global SMS provider, do not think twice, go to Nexmo. You will not regret it. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

I use Nexmo for app activation, and aiming for a high ratio. Without Nexmo this would be impossible. Review collected by and hosted on G2.com.

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Verified User in Marketing and Advertising
CM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

The support is very responsive very professional and curtiois Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Time for keywords to be approved

I also think Nexmo should offer mms feature as its a demand now for clients Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Use it great service Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Solving effective marketing for my clients

I've realized that Nexmo is one of the best or ideas to connect with. Review collected by and hosted on G2.com.

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