Vonage Communications APIs
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Vonage Communications APIs
By Vonage
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4.2 out of 5 stars
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Vonage Communications APIs Reviews & Product Details - Page 34

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Vonage Communications APIs Overview

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What is Vonage Communications APIs?

Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more. With Vonage APIs, growing startups and agile enterprises can build best-in-class communications solutions at scale. Our global platform, comprehensive suite of communications channels, and expert support help you move quickly to offer your customers the most helpful experience possible. Our APIs connect you to Vonage’s Tier 1 network as well as more than 1,600 telecommunications networks around the world for the best quality and scalability in the market. For developers, the Vonage API platform provides a comprehensive set of tools and resources to get started quickly and build applications easily. Managing your Vonage API account is just as easy. You can use the simple but powerful Vonage API Dashboard or manage your account directly through an API.

Vonage Communications APIs Details
Product Website
Discussions
Vonage Communications APIs Community
Languages Supported
Arabic, Bengali, Catalan, Czech, Welsh, Danish, German, English, Basque, Finnish, French, Hebrew, Hindi, Hungarian, Indonesian, Icelandic, Italian, Japanese, Korean, Malayalam, Norwegian, Polish, Portuguese, Romanian, Slovak, Spanish, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)
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Product Description

Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more.

How do you position yourself against your competitors?

The Vonage API platform offers global reach, delivering high-quality video, messaging, and voice with its own Vonage network in the USA and close partnerships with tier 1 carriers globally. Built for startups to enterprises, Vonage offers Enterprise Service packages and is backed by our Developer Relations program and documentation, which have won multiple community awards for enabling developers to quickly onboard and start building their applications.

Seller Details
Seller
Vonage
Company Website
Year Founded
2001
HQ Location
Holmdel, NJ
Twitter
@Vonage
11,230 Twitter followers
LinkedIn® Page
www.linkedin.com
2,822 employees on LinkedIn®
Description

We’re making communications more flexible, intelligent, and personal, to help enterprises the world over stay ahead. We provide unified communications, contact centers and programmable communications APIs, built on the world's most flexible cloud communications platform. Vonage was founded in
001 and became a wholly-owned subsidiary of Ericsson in
0

. Vonage is headquartered in Holmdel, New Jersey.

Bob S.
BS
Overview Provided by:
Bob Szczepaniak

Recent Vonage Communications APIs Reviews

Sean L.
SL
Sean L.Small-Business (50 or fewer emp.)
2.0 out of 5
"Not Bad Not Great"
We liked their develop[er friendly features and their variety of numbers. Their documentation is also really rarely good. Its just a shame they ca...
Read more
Buia Y.
BY
Buia Y.Small-Business (50 or fewer emp.)
4.5 out of 5
"We use SMS API for event promotion (every quarter), and always delivered"
I personally like the ease of use. The interface is really up to date and intuitive, therefore the set up process was fast and easy, even the first...
Read more
Arnae C.
AC
Arnae C.Mid-Market (51-1000 emp.)
3.5 out of 5
"Great Phone Service System"
I like the functions of being able to screen share when I am dialing a colleague, I do like the smooth feature of the online video conferencing how...
Read more
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Vonage Communications APIs Media

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4.2 out of 5
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Vonage Communications APIs Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Vonage Communications APIsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Farming
AF
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

The possibility of having a virtual number, in order to send SMS to my customers Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

I don't have any issue with nexmo, I like it all Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Sending SMS with my consultancy warnings to my customers Review collected by and hosted on G2.com.

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Verified User in Internet
UI
Small-Business(50 or fewer emp.)
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What do you like best about Vonage Communications APIs?

Easy to use and integrate. Very reliable. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Price is a bit high in comparison to other competitors on the market. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

It helps us setup our entire 2-factor authentication system using SMS. Review collected by and hosted on G2.com.

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Verified User in Transportation/Trucking/Railroad
AT
Small-Business(50 or fewer emp.)
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What do you like best about Vonage Communications APIs?

The prompt response from both the account manager Des and the support team. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Not really at the moment, hopefully to ensure the uptime of SMS to 99.999%? Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Communication to customers Review collected by and hosted on G2.com.

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Verified User in Automotive
AA
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Incentivized Review
What do you like best about Vonage Communications APIs?

They have the best SMS service on the industry. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

I don't like too much the Voice API service. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

I'm using Nexmo to send SMS notifications to my clients. Review collected by and hosted on G2.com.

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Mark K.
MK
Web Developer
E-Learning
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

Our developers are really much enjoying to implement your service. It is also easy to top-up and manage my account. We are really satisfied with the customer service as well, whenever we had questions, you answered extremely fast. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

The dashboard. Sometimes it is unclear, and slow. I think you should consider implementing some graphs, and maybe filtering options. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Lots of my customers are using Nexmo to make sure their consumers are showing up in time for their reservation. And Nexmo already helped to increase this by around 60%. Review collected by and hosted on G2.com.

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Verified User in Telecommunications
UT
Mid-Market(51-1000 emp.)
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Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Vonage Communications APIs?

Clear and easy price list, support knowledgebase (i.e. country specific limitations/features) Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Sometimes the account manager is not present enough Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

We're reaching destinations we do not cover directly Review collected by and hosted on G2.com.

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Verified User in Human Resources
AH
Small-Business(50 or fewer emp.)
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Incentivized Review
What do you like best about Vonage Communications APIs?

SMS function works as described and easy to integrate Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Some networks in Hong Kong have poor delivery rates using nexmo Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Verifying our customer's telephone numbers Review collected by and hosted on G2.com.

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Verified User in Internet
AI
Small-Business(50 or fewer emp.)
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What do you like best about Vonage Communications APIs?

fuss-free and just works. very seldom do i encounter problems. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

pricing fluctuations with little warning.

slow support Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

ensure communication with members Review collected by and hosted on G2.com.

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Deepak S.
DS
Test Analyst
Telecommunications
Enterprise(> 1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Vonage Communications APIs?

Nexmo API covers an extensive geographical area providing a reliable SMS- based service

It is a telephony service with easy integration feature. It not only records your calls but also converts text into voice. It has feature of call control with a complex voice network covering 23 languages.

Nexmo uses Voice API which can be implemented in the existing system of a user. Moreover, its inbound messages are always free. A user only has to pay for that inventory of numbers on which these SMS is sent. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Firstly, a confirmation is required whether SMSs are sent to different networks or not.

Secondly, if a message is sent to numbers present in the NDNC (Indian Authority) list they will be blocked completely. All messages sent after 9pm will be queued up in India. Lastly, it is difficult to determine parameters in sending an international SMS. Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Nexmo is a very good option to go for SMS solution as it offers you free inbound messages. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Its benefit is that Nexmo has designed an infrastructure platform to suit our needs. With a consistent response time we pays only for what we actually uses. We don’t had to change anything in our IT infrastructure and configurations to fit Nexmo’s APIs in our system.

Also whenever there is a high traffic, Nexmo automatically assigns the SMS in queues and then change the carrier route to make it fast.

One of the best things I found with Nexmo was the support team they have. Review collected by and hosted on G2.com.

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Esther Y.
EY
Director of Quality and Innovation
Information Technology and Services
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

I had some special requests that I needed to contact someone to help me with. I received answers by email quickly and my issues were resolved to my satisfaction and very quickly. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

I wish I could've handled my issue myself, but it was not a big deal to have to contact someone. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Nexmo is great for having extra phone numbers for various business purposes. Review collected by and hosted on G2.com.

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