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Vonage Communications APIs Reviews & Product Details - Page 29

Vonage Communications APIs Overview

What is Vonage Communications APIs?

Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more. With Vonage APIs, growing startups and agile enterprises can build best-in-class communications solutions at scale. Our global platform, comprehensive suite of communications channels, and expert support help you move quickly to offer your customers the most helpful experience possible. Our APIs connect you to Vonage’s Tier 1 network as well as more than 1,600 telecommunications networks around the world for the best quality and scalability in the market. For developers, the Vonage API platform provides a comprehensive set of tools and resources to get started quickly and build applications easily. Managing your Vonage API account is just as easy. You can use the simple but powerful Vonage API Dashboard or manage your account directly through an API.

Vonage Communications APIs Details
Product Website
Languages Supported
Arabic, Bengali, Catalan, Czech, Welsh, Danish, German, English, Basque, Finnish, French, Hebrew, Hindi, Hungarian, Indonesian, Icelandic, Italian, Japanese, Korean, Malayalam, Norwegian, Polish, Portuguese, Romanian, Slovak, Spanish, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)
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Product Description

Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more.

How do you position yourself against your competitors?

The Vonage API platform offers global reach, delivering high-quality video, messaging, and voice with its own Vonage network in the USA and close partnerships with tier 1 carriers globally. Built for startups to enterprises, Vonage offers Enterprise Service packages and is backed by our Developer Relations program and documentation, which have won multiple community awards for enabling developers to quickly onboard and start building their applications.


Seller Details
Seller
Vonage
Company Website
Year Founded
2001
HQ Location
Holmdel, NJ
Twitter
@Vonage
11,230 Twitter followers
LinkedIn® Page
www.linkedin.com
2,822 employees on LinkedIn®
Description

We’re making communications more flexible, intelligent, and personal, to help enterprises the world over stay ahead. We provide unified communications, contact centers and programmable communications APIs, built on the world's most flexible cloud communications platform. Vonage was founded in
001 and became a wholly-owned subsidiary of Ericsson in
0

. Vonage is headquartered in Holmdel, New Jersey.


Bob S.
BS
Overview Provided by:

Recent Vonage Communications APIs Reviews

Sean L.
SL
Sean L.Small-Business (50 or fewer emp.)
2.0 out of 5
"Not Bad Not Great"
We liked their develop[er friendly features and their variety of numbers. Their documentation is also really rarely good. Its just a shame they ca...
Buia Y.
BY
Buia Y.Small-Business (50 or fewer emp.)
4.5 out of 5
"We use SMS API for event promotion (every quarter), and always delivered"
I personally like the ease of use. The interface is really up to date and intuitive, therefore the set up process was fast and easy, even the first...
Arnae C.
AC
Arnae C.Mid-Market (51-1000 emp.)
3.5 out of 5
"Great Phone Service System"
I like the functions of being able to screen share when I am dialing a colleague, I do like the smooth feature of the online video conferencing how...
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387 Vonage Communications APIs Reviews

4.2 out of 5
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387 Vonage Communications APIs Reviews
4.2 out of 5
387 Vonage Communications APIs Reviews
4.2 out of 5

Vonage Communications APIs Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Vonage Communications APIsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Stephen G.
SG
Owner / CEO
Internet
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

The easy to use API and the speed at which outages are reported. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

I don't like how the billing is done. I never know when it will be refilled. I would rather have a monthly bill due. Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Integration with frameworks is fantastic Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

We use SMS as our emergency pager notifications for system outages. Review collected by and hosted on G2.com.

HS
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

I have been using nexmo for a year now and their customer support, sales team and the overall API in general is what made me stixk with the team. Backed by great documentation and a super simple yet full fledged API, nexmo's team helped me build my application with relative ease. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Absolutely nothing. The entire experience has been nothing short of perfect. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Our group calling application Patch brings unique features to the calling experience. The nexmo platform enables us to deliver cutting edge voice at the best possible rates. Review collected by and hosted on G2.com.

Verified User in Accounting
EA
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Vonage Communications APIs?

Easy to work with, comfortable platform and API Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Difficulty to get the right contact for Risk & Legal questions or concerns Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Information sharing, Client experience improved Review collected by and hosted on G2.com.

Verified User in Outsourcing/Offshoring
EO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Vonage Communications APIs?

flexibility and ease of API use, we are using Nexmo since 3 yeas now Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

I dont have any particular complain, given price and service level. I wish SMS costs coulddrop in the near future Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

We are using it towards a range of 3-4 clients, in order to reach people that usually are not connected to the internet for various reasons. Last case was for a weekend availability of given tachnicians on a customers of our. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Vonage Communications APIs?

Support-team SLA and attitude, and Web Selfcare portal which is awesome, and Britt Barak <3 Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Low and Unclear delivery receipts (some are network, some are to device - depending on network, without good documentation on which is which), No campaign management features. Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Take advantage of multiple keys (both for the throttling limits and better administration). Use callbacks from day 0. RTFM regarding sending A2P SMSs in USA and Canada. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Sending SMSs around the world, One-Time passwords and apps invites. Review collected by and hosted on G2.com.

OB
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Vonage Communications APIs?

High level of customer service, comfortable web-site, easy and clear partnership communications Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

not found anything to outline the dislike Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Technologically advanced company which is developing perspective services and products Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

We are exchanging of sms messaging as aggregators Review collected by and hosted on G2.com.

JB
Software Engineer
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Vonage Communications APIs?

Their reach and support in African countries is matchless Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Customer support could be better in terms of live chat or phone calls Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Incoming IVR call centres in Africa. This makes it very easy to deploy solutions quickly Review collected by and hosted on G2.com.

Chinab C.
CC
Co-founder
Events Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

I have the option to handle communication mediums using one single source. I especially like that they are very well integrated with Telecom providers for their SMS feature which we use the most. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

It's a bit more costly than using a local provider per country. There is little feedback if something goes wrong unless you take the effort to check it yourself. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Making people show up at their meetings with the SMS function offered by Nexmo. Review collected by and hosted on G2.com.

Phill R.
PR
Founder
Human Resources
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

Nexmos have a very simple set of API functions in their SMS offering, the consumable costs are in-line with the best value on the Market and the availability of numbers and regions is impressive. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

The SDK for PHP is confusing and has what seems to be two unfinished versions. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

I use automated SMS to remind customers of meetings with their clients, it has reduced no-shows for appointments that cost the business an unacceptable loss. Review collected by and hosted on G2.com.

Verified User in Real Estate
ER
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

The number insights is brilliant, we have tried various solutions, this one rises above the rest. The customer service provided is simply brilliant! Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

The payment options were limited (Only card) but this was quickly resolved once we connected and had a discussion. Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Surely a great fit for someone who is looking for advanced number verification, they are rolling out a whole load of new features too. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Number Verification Review collected by and hosted on G2.com.