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Vonage Communications APIs Reviews & Product Details - Page 20

Vonage Communications APIs Overview

What is Vonage Communications APIs?

Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more. With Vonage APIs, growing startups and agile enterprises can build best-in-class communications solutions at scale. Our global platform, comprehensive suite of communications channels, and expert support help you move quickly to offer your customers the most helpful experience possible. Our APIs connect you to Vonage’s Tier 1 network as well as more than 1,600 telecommunications networks around the world for the best quality and scalability in the market. For developers, the Vonage API platform provides a comprehensive set of tools and resources to get started quickly and build applications easily. Managing your Vonage API account is just as easy. You can use the simple but powerful Vonage API Dashboard or manage your account directly through an API.

Vonage Communications APIs Details
Product Website
Languages Supported
Arabic, Bengali, Catalan, Czech, Welsh, Danish, German, English, Basque, Finnish, French, Hebrew, Hindi, Hungarian, Indonesian, Icelandic, Italian, Japanese, Korean, Malayalam, Norwegian, Polish, Portuguese, Romanian, Slovak, Spanish, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)
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Product Description

Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more.

How do you position yourself against your competitors?

The Vonage API platform offers global reach, delivering high-quality video, messaging, and voice with its own Vonage network in the USA and close partnerships with tier 1 carriers globally. Built for startups to enterprises, Vonage offers Enterprise Service packages and is backed by our Developer Relations program and documentation, which have won multiple community awards for enabling developers to quickly onboard and start building their applications.


Seller Details
Seller
Vonage
Company Website
Year Founded
2001
HQ Location
Holmdel, NJ
Twitter
@Vonage
11,230 Twitter followers
LinkedIn® Page
www.linkedin.com
2,822 employees on LinkedIn®
Description

We’re making communications more flexible, intelligent, and personal, to help enterprises the world over stay ahead. We provide unified communications, contact centers and programmable communications APIs, built on the world's most flexible cloud communications platform. Vonage was founded in
001 and became a wholly-owned subsidiary of Ericsson in
0

. Vonage is headquartered in Holmdel, New Jersey.


Bob S.
BS
Overview Provided by:

Recent Vonage Communications APIs Reviews

Sean L.
SL
Sean L.Small-Business (50 or fewer emp.)
2.0 out of 5
"Not Bad Not Great"
We liked their develop[er friendly features and their variety of numbers. Their documentation is also really rarely good. Its just a shame they ca...
Buia Y.
BY
Buia Y.Small-Business (50 or fewer emp.)
4.5 out of 5
"We use SMS API for event promotion (every quarter), and always delivered"
I personally like the ease of use. The interface is really up to date and intuitive, therefore the set up process was fast and easy, even the first...
Arnae C.
AC
Arnae C.Mid-Market (51-1000 emp.)
3.5 out of 5
"Great Phone Service System"
I like the functions of being able to screen share when I am dialing a colleague, I do like the smooth feature of the online video conferencing how...
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387 Vonage Communications APIs Reviews

4.2 out of 5
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387 Vonage Communications APIs Reviews
4.2 out of 5
387 Vonage Communications APIs Reviews
4.2 out of 5

Vonage Communications APIs Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Vonage Communications APIsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Andrew P.
AP
CTO
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Vonage Communications APIs?

The speed. Amazing spped for the price. They also have many more localized numbers for rent that competitors. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

All pricing is calculated in Euros. I don't use Euros, so the conversion is just a nuisance. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Critical emergency communications to onscene and responding responders Review collected by and hosted on G2.com.

James S.
JS
Trainee Solicitor
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Vonage Communications APIs?

It is one of the best value for money solutions out there. The API is very intuitive. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Not being allowed to top up big values is problematic for us as we send quite a few messages. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Communications to those who hate email! Review collected by and hosted on G2.com.

TJ
Senior Developer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

There is a perfect simplicity to setup and configuration. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Nothing. There was a perfect mix of walking me through the process and fitting all my needs. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Notifications to passengers about delayed or cancelled sailings. Passenger satisfaction is up, call center calls are down. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Vonage Communications APIs?

The ease of use and ease of assigning new numbers Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

not much, the product is very easy to set up and use Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

ability to purchase and assign sms numbers Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

Good value and very easy to integrate into our existing product Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Topping up set amounts is annoying - we should be able to top up the desired amount Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

SMS messaging to customers Review collected by and hosted on G2.com.

CA
CTO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Vonage Communications APIs?

The delivery of SMS are fast and worldwide! Premium service for a fair cost! It's easy to deploy, just used a PHP client library! Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Right now I have nothing in my mind to dislike. It works fine, no complains at all. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

SMS for user accounts verification. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
ET
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Vonage Communications APIs?

The documentation is straight forward and the product works as intended. The customer support team is responsive during business hours. Overall, it gets the job done which is what you want in an SMS platform. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

We had trouble customizing deeper capabilities like the Verify API to do exactly what we wanted to. Also, we had initial setup challenges because we didn't engage early enough with their sales team. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Login, 2way SMS, and general communication with our users. Review collected by and hosted on G2.com.

SS
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

First and foremost, the API - that requires very short learning curve to implement. The fact that verifications are performed directly within Nexmo adds an extra layer of security.

The dashboards are intuitive and easy to navigate. Number verifications work with 99% certainty (except in some rare cases where texts fail to reach). Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Inability to set sender ID unless over a substantial volume on SMS-es sent / month. This can possibly be provided as an add-on (paid) service for those who don't reach the volume. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

End-user mobile phone verification and assistance in password resets through self-service. This serves dual purpose :

1. As an alternative means of verifying identify during password reset process

2. Keeping the mobile numbers database up to date - which otherwise is a notoriously difficult process as end-users tend to ignore update requests. Review collected by and hosted on G2.com.

Verified User in Information Services
AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

I really like the api integration which is straight forward. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

I don’t like that the reports cannot be seen online by destination number or by time range. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

I use nexmo mostly to send sms messages via api Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Vonage Communications APIs?

We count on SMS delivery in multiple countries. Nexmo appears to have good carrier relations and deliverability in all the countries we service. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Their reporting could be improved, it's not the most robust, but I think they'll eventually get there with more and more reports. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Nexmo makes it easy to delivery SMS messages. Their documentation is straight forward and easy to integrate into Ruby - which was crucial for us to get up and running quickly. Review collected by and hosted on G2.com.