Save to My Lists
Paid
Claimed
Optimized for quick response

Vonage Communications APIs Reviews & Product Details - Page 14

Vonage Communications APIs Overview

What is Vonage Communications APIs?

Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more. With Vonage APIs, growing startups and agile enterprises can build best-in-class communications solutions at scale. Our global platform, comprehensive suite of communications channels, and expert support help you move quickly to offer your customers the most helpful experience possible. Our APIs connect you to Vonage’s Tier 1 network as well as more than 1,600 telecommunications networks around the world for the best quality and scalability in the market. For developers, the Vonage API platform provides a comprehensive set of tools and resources to get started quickly and build applications easily. Managing your Vonage API account is just as easy. You can use the simple but powerful Vonage API Dashboard or manage your account directly through an API.

Vonage Communications APIs Details
Product Website
Languages Supported
Arabic, Bengali, Catalan, Czech, Welsh, Danish, German, English, Basque, Finnish, French, Hebrew, Hindi, Hungarian, Indonesian, Icelandic, Italian, Japanese, Korean, Malayalam, Norwegian, Polish, Portuguese, Romanian, Slovak, Spanish, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)
Show LessShow More
Product Description

Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more.

How do you position yourself against your competitors?

The Vonage API platform offers global reach, delivering high-quality video, messaging, and voice with its own Vonage network in the USA and close partnerships with tier 1 carriers globally. Built for startups to enterprises, Vonage offers Enterprise Service packages and is backed by our Developer Relations program and documentation, which have won multiple community awards for enabling developers to quickly onboard and start building their applications.


Seller Details
Seller
Vonage
Company Website
Year Founded
2001
HQ Location
Holmdel, NJ
Twitter
@Vonage
11,230 Twitter followers
LinkedIn® Page
www.linkedin.com
2,822 employees on LinkedIn®
Description

We’re making communications more flexible, intelligent, and personal, to help enterprises the world over stay ahead. We provide unified communications, contact centers and programmable communications APIs, built on the world's most flexible cloud communications platform. Vonage was founded in
001 and became a wholly-owned subsidiary of Ericsson in
0

. Vonage is headquartered in Holmdel, New Jersey.


Bob S.
BS
Overview Provided by:

Recent Vonage Communications APIs Reviews

Sean L.
SL
Sean L.Small-Business (50 or fewer emp.)
2.0 out of 5
"Not Bad Not Great"
We liked their develop[er friendly features and their variety of numbers. Their documentation is also really rarely good. Its just a shame they ca...
Buia Y.
BY
Buia Y.Small-Business (50 or fewer emp.)
4.5 out of 5
"We use SMS API for event promotion (every quarter), and always delivered"
I personally like the ease of use. The interface is really up to date and intuitive, therefore the set up process was fast and easy, even the first...
Arnae C.
AC
Arnae C.Mid-Market (51-1000 emp.)
3.5 out of 5
"Great Phone Service System"
I like the functions of being able to screen share when I am dialing a colleague, I do like the smooth feature of the online video conferencing how...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information
Answer a few questions to help the Vonage Communications APIs community
Have you used Vonage Communications APIs before?
Yes

387 Vonage Communications APIs Reviews

4.2 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
387 Vonage Communications APIs Reviews
4.2 out of 5
387 Vonage Communications APIs Reviews
4.2 out of 5

Vonage Communications APIs Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Vonage Communications APIsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

Nexmo just delivers. We haven't used any of the more fancy stuff, but we did use competetitors and some of them just don't deliver the messages or do so with significant delays. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

It would be great if we could add a separate email address to send the invoices to. Our main contact is a tech and he has to forward all the billing info. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

We use Nexmo messaging for UP/DOWN notifications to our ops team and sending alerts about prio tickets to stakeholders. Review collected by and hosted on G2.com.

Verified User in Research
UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Vonage Communications APIs?

They are the only company that caters to numbers local to the Philippines, the service is very reliable in terms of sending out and receiving SMS, even for areas where the connection is pretty weak. They managed to get a hold of stable service numbers from the local providers with high reliability. The security is top-notch as well and they take immediate action once suspicious activities are detected, thereby saving us a lot of money in the process. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

The cost is a bit steep for my country, 130 EURO per month is still a big amount for subscribing to a number, but this is probably due to the provider's costs alone and not really Nexmo Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Reach to customers in far flung areas. reach has been significantly improved vs. traditional media Review collected by and hosted on G2.com.

Goutham K.
GK
Software Developer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

Rates were pretty cheap compared to other providers we've tried. Also, user-friendly dashboards and customizable APIs are really helpful. Response time for messages was good. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Did not supports two-factor authentication message support. This was the sole reason I signed up for nexmo and it was the only service I was denied. Misfortunate maybe. Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Value for money. And I've done all kinds of research in this field. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

We signed up nexmo for receiving two-factor authentication messages from online merchants. We couldn't make any benefits since the service we're looking for is not provided. Review collected by and hosted on G2.com.

TO
Lead Developer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Vonage Communications APIs?

The Nexmo api is simple to integrate and the Support team is great. They are quick to respond and lastly we were assigned an account manager who really understands our business and has helped us grow. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

I guess from a more technical standpoint, it would be great for Nexmo to implement message queueing (so we don't have to!). Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Great and affordable service, simple api, awesome support. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Relay provides a scalable and affordable messaging application/CRM for businesses and Nexmo allows us to provide our SMS services at an affordable price to our end users. Review collected by and hosted on G2.com.

Mark S.
MS
Network Supervisor
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Vonage Communications APIs?

Our Account Rep Bobby and the Tech Oscar are amazing. They were helpful in both resolving my issues when I had them and providing support. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

The trouble ticket system is a bit outdated and can be updated. I also would prefer a more streamlined phone support system. Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

The best Telecom Carrier Out there. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

We have solved the problem of inferior Voice Quality. When the quality of your termination is top level, customers will flock to you as you will build a reputation. That could not have been accomplished without Nexmo and it's staff. Review collected by and hosted on G2.com.

Mohamed A.
MA
Solutions Architect
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

The API is so simple that you could easily get started with just a few lines of code. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Sometimes the support can be a bit messy with multiple threads attached from other users. Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Probably the easiest and most reliable SMS API out there Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Mostly using Nexmo for sending SMS at scale and 2FA. Review collected by and hosted on G2.com.

Karen G.
KG
Operations Manager
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Vonage Communications APIs?

As anyone working in technology sectors knows, problems occur. Nexmo is responsive in a no-nonsense way that ensures problems are minimal. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

The automated messages from Nexmo regarding issues and maintenance would be more useful if they could be filtered by country so that you only have to see what is relevant to you. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

We are always trying to provide better communication for our clients, with more options. Nexmo has a wide range of products, which are always evolving based on client needs, that allow us to tailor communications more efficiently. Review collected by and hosted on G2.com.

MT
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

I tried to many services and Nexmo is the best, for price and stability Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

I like everything, I've never had problems with Nexmo Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Yes, it is the best in price and service. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

I have solved all my communication problems with my clients since they have a feedback on service orders and repairs. Review collected by and hosted on G2.com.

Henry Salomón H.
HH
MANAGER OPERATION
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

FORM OF WORK RESPONSE IN EXCELLENT TIME OF THE PROCESSES WITHIN OUR REQUIREMENTS, AS IT IS USED OPTIMELY BY US IN THE SHIPPING AND COMMUNICATION WITH OUR CUSTOMERS Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

NOTHING DISASTERS WE CONSIDER NEXMO AS AN APPLICATION THAT WORKS CORRECTLY WITH US DEVELOPING ALL OUR DAILY ACTIVITIES IN A CORRECT AND EFFECTIVE MANNER Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

NICE Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

every Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

Easy to integrate with our app, easy to top up, easy to look up history/log. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

No local currency for our country. Outgoing SMS do not have 100% success rate because of dependency with local operator. Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Just try and experience it yourself Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Notification via SMS Review collected by and hosted on G2.com.