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Vonage Communications APIs Reviews & Product Details - Page 13

Vonage Communications APIs Overview

What is Vonage Communications APIs?

Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more. With Vonage APIs, growing startups and agile enterprises can build best-in-class communications solutions at scale. Our global platform, comprehensive suite of communications channels, and expert support help you move quickly to offer your customers the most helpful experience possible. Our APIs connect you to Vonage’s Tier 1 network as well as more than 1,600 telecommunications networks around the world for the best quality and scalability in the market. For developers, the Vonage API platform provides a comprehensive set of tools and resources to get started quickly and build applications easily. Managing your Vonage API account is just as easy. You can use the simple but powerful Vonage API Dashboard or manage your account directly through an API.

Vonage Communications APIs Details
Product Website
Languages Supported
Arabic, Bengali, Catalan, Czech, Welsh, Danish, German, English, Basque, Finnish, French, Hebrew, Hindi, Hungarian, Indonesian, Icelandic, Italian, Japanese, Korean, Malayalam, Norwegian, Polish, Portuguese, Romanian, Slovak, Spanish, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)
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Product Description

Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more.

How do you position yourself against your competitors?

The Vonage API platform offers global reach, delivering high-quality video, messaging, and voice with its own Vonage network in the USA and close partnerships with tier 1 carriers globally. Built for startups to enterprises, Vonage offers Enterprise Service packages and is backed by our Developer Relations program and documentation, which have won multiple community awards for enabling developers to quickly onboard and start building their applications.


Seller Details
Seller
Vonage
Company Website
Year Founded
2001
HQ Location
Holmdel, NJ
Twitter
@Vonage
11,230 Twitter followers
LinkedIn® Page
www.linkedin.com
2,822 employees on LinkedIn®
Description

We’re making communications more flexible, intelligent, and personal, to help enterprises the world over stay ahead. We provide unified communications, contact centers and programmable communications APIs, built on the world's most flexible cloud communications platform. Vonage was founded in
001 and became a wholly-owned subsidiary of Ericsson in
0

. Vonage is headquartered in Holmdel, New Jersey.


Bob S.
BS
Overview Provided by:

Recent Vonage Communications APIs Reviews

Sean L.
SL
Sean L.Small-Business (50 or fewer emp.)
2.0 out of 5
"Not Bad Not Great"
We liked their develop[er friendly features and their variety of numbers. Their documentation is also really rarely good. Its just a shame they ca...
Buia Y.
BY
Buia Y.Small-Business (50 or fewer emp.)
4.5 out of 5
"We use SMS API for event promotion (every quarter), and always delivered"
I personally like the ease of use. The interface is really up to date and intuitive, therefore the set up process was fast and easy, even the first...
Arnae C.
AC
Arnae C.Mid-Market (51-1000 emp.)
3.5 out of 5
"Great Phone Service System"
I like the functions of being able to screen share when I am dialing a colleague, I do like the smooth feature of the online video conferencing how...
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387 Vonage Communications APIs Reviews

4.2 out of 5
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387 Vonage Communications APIs Reviews
4.2 out of 5
387 Vonage Communications APIs Reviews
4.2 out of 5

Vonage Communications APIs Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Vonage Communications APIsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Qasim A.
QA
Software Engineer Intern
Computer & Network Security
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Vonage Communications APIs?

Ease of integration with the SMS service Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

No automatic payments to recharge account Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

We wanted to verify our users phone numbers to make sure they are real users since this information is crucial to our business. Now we can easily send SMS verification codes to the users within seconds after registering instead of email verification which is quite a tedious job in our opinion. Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

I like that I can get right in and adjust whatever settings i need to, and the dashboard is easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

The sales team and support team don’t seem to always be on the same page.

I had open/turned on every port per the instructions and got hacked immediately and hackers used all the funds I put in the account. I closed it down to only the necessary ports and then changed the Key I was using and then I was good Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

I needed a cheap VoIP solution for testing out AV equipment and this worked great. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

It helps you easily make a high-quality video chat app Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Occasional disruptions that aren't noticed until he archived video is looked at Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Great opportunity to make quality software without having to develop things from the beginning. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Video chat and a possibility to look at the archived video later really helped in moving industry Review collected by and hosted on G2.com.

Simon H.
SH
Chief Executive Officer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

Being able to provision DID's across the globe with great pricing and excellent reliability. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

I have no complaints at all - except for them using Euro as the base currency. Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Take if for a run. You will be happy with the results. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

We have been able to provide local presence in a number of locations around the globe with low icists. Review collected by and hosted on G2.com.

Diego M.
DM
CTO
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

This tool has meant a considerable increase in sales of our product, due to the great effectiveness in the delivery of messages. I can not wait to implement the WhatsApp sending option Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Maybe the cost it's a little expensive. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

The communication with our clients, because the emails in some case went to spam, and sms has at least 99% of effectiveness Review collected by and hosted on G2.com.

Verified User in Telecommunications
ET
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

Very good support, very good dashboarding abilities. I loved the extra capabilities (not-only-SMS-sending). Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

too many price changes, mostly upwards. Also, the abstraction of SMS sending details is kind-of lost, and dropped on the client (e.g., if we're trying to send an A2P SMS in USA, there's a different API for that - that's a fact I didn't want to know). Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Make monitoring (including balance and delivery receipts) mandatory from day 0, otherwise you'll need to fight the team to get this one prioritised. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

We had to implement a 2nd factor authentication to existing user on-boarding flow. Review collected by and hosted on G2.com.

Verified User in Security and Investigations
AS
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Vonage Communications APIs?

Service works great. Support is sometimes a little slow but usually finds a solution to any issues we encounter. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Support is sometimes a little slow for non premium members. Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Nexmo is a good product with good support and good pricing. It has been a reliable technology for our business. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Security Problems. Review collected by and hosted on G2.com.

osama c.
OC
Software Developer
Program Development
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Vonage Communications APIs?

i like documentations and that it does send the messages from local numbers it's faster than other services who use international numbers to send messages Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

sometimes i get the sms late and that i can't set the name of the sender to my own company name Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

confirmation sms for registration and also the orders confirmation on my ecommerce website Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Vonage Communications APIs?

Nexmo is the kind of tool that once you set up there is not much to worry about. It's been running smoothly since 2014 for the needs of Hotel Link Solutions. Whenever we had questions we always had quick support from the Nexmo team. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Nothing to dislike really. Nexmo provides what we need. Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Highly recommend Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

We are sending SMS alerts for booking notifications to our clients. Some of our clients work in remote areas with a poor internet connection. SMS ends up being the only reliable way of getting booking notifications. Review collected by and hosted on G2.com.

Verified User in Translation and Localization
UT
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

The service itself is good and the apis versatile. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Android the SDK crashes very often when cleaning up sessions. This is really a show stopper for us. More insight to the reasons for the crash would be nice. Currently the SDK is a native module, which does not throw any Java exception when crashing. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

We are providing on-demand video interpretation, which solves the problem that the interpreters would otherwise need to travel to the customer. That would be waste of time and money. Review collected by and hosted on G2.com.