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Vonage Communications APIs Reviews & Product Details - Page 12

Vonage Communications APIs Overview

What is Vonage Communications APIs?

Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more. With Vonage APIs, growing startups and agile enterprises can build best-in-class communications solutions at scale. Our global platform, comprehensive suite of communications channels, and expert support help you move quickly to offer your customers the most helpful experience possible. Our APIs connect you to Vonage’s Tier 1 network as well as more than 1,600 telecommunications networks around the world for the best quality and scalability in the market. For developers, the Vonage API platform provides a comprehensive set of tools and resources to get started quickly and build applications easily. Managing your Vonage API account is just as easy. You can use the simple but powerful Vonage API Dashboard or manage your account directly through an API.

Vonage Communications APIs Details
Product Website
Languages Supported
Arabic, Bengali, Catalan, Czech, Welsh, Danish, German, English, Basque, Finnish, French, Hebrew, Hindi, Hungarian, Indonesian, Icelandic, Italian, Japanese, Korean, Malayalam, Norwegian, Polish, Portuguese, Romanian, Slovak, Spanish, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)
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Product Description

Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more.

How do you position yourself against your competitors?

The Vonage API platform offers global reach, delivering high-quality video, messaging, and voice with its own Vonage network in the USA and close partnerships with tier 1 carriers globally. Built for startups to enterprises, Vonage offers Enterprise Service packages and is backed by our Developer Relations program and documentation, which have won multiple community awards for enabling developers to quickly onboard and start building their applications.


Seller Details
Seller
Vonage
Company Website
Year Founded
2001
HQ Location
Holmdel, NJ
Twitter
@Vonage
11,230 Twitter followers
LinkedIn® Page
www.linkedin.com
2,822 employees on LinkedIn®
Description

We’re making communications more flexible, intelligent, and personal, to help enterprises the world over stay ahead. We provide unified communications, contact centers and programmable communications APIs, built on the world's most flexible cloud communications platform. Vonage was founded in
001 and became a wholly-owned subsidiary of Ericsson in
0

. Vonage is headquartered in Holmdel, New Jersey.


Bob S.
BS
Overview Provided by:

Recent Vonage Communications APIs Reviews

Sean L.
SL
Sean L.Small-Business (50 or fewer emp.)
2.0 out of 5
"Not Bad Not Great"
We liked their develop[er friendly features and their variety of numbers. Their documentation is also really rarely good. Its just a shame they ca...
Buia Y.
BY
Buia Y.Small-Business (50 or fewer emp.)
4.5 out of 5
"We use SMS API for event promotion (every quarter), and always delivered"
I personally like the ease of use. The interface is really up to date and intuitive, therefore the set up process was fast and easy, even the first...
Arnae C.
AC
Arnae C.Mid-Market (51-1000 emp.)
3.5 out of 5
"Great Phone Service System"
I like the functions of being able to screen share when I am dialing a colleague, I do like the smooth feature of the online video conferencing how...
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387 Vonage Communications APIs Reviews

4.2 out of 5
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387 Vonage Communications APIs Reviews
4.2 out of 5
387 Vonage Communications APIs Reviews
4.2 out of 5

Vonage Communications APIs Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Vonage Communications APIsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

Their AV streaming technology is outstanding. Nexmo AV SDK is simple to use and you can make you platform up and running within hours Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Support can be a little better. Sometimes the reply is little vague Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

We provide an online learning platform which provides a collaborative white board. We used Nexmo's AV soluttion to share the participants video Review collected by and hosted on G2.com.

Arie W.
AW
Affiliate Marketing Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

You can get SMS messages to your number with the use of Webhook which you can connect without any technical knowledge or without being a developer. So it provides whatever you need for a very fair price. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Not enough info on some technical aspects for those who are not expert but it's not so bad Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Use Webhooks for SMS messages Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Get 1 number that will forward both SMS and Calls. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Vonage Communications APIs?

It just works and when things dont there is always an explanation and how best to fix it. The support even gets back in touch if you have not answered their questions. So gentle reminders are lovely. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Currently there is nothing. If anything then it is really about putting the icing on the cake. I do like to speak to real people and a phone number (charged at so much a minute) would be something I would take advantage of. Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Think twice about cheaper providers. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

We are tying to resolve the issue of doing company and team polls by email alone. If you have a small company with up to 15 people you can use SMS, whatsapp, messenger as the main touchpoint with your team members. Like this you can also create small private websites for each person where they can have all the results displayed. This make it is easier for all. Review collected by and hosted on G2.com.

khalid A.
KA
Senior system analysts
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

Its very easy API to integrate with visual Studio.NET either vb or C#, and fast to send SMS to client and getting feedback from the server. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

I didn't find any dislike unitle now, just sometimes there delay around 2min for SMS to be received but no more than this. Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Using nexmo is the best Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Notification SMS, for smart home system, demo payment, and password for parking system. Review collected by and hosted on G2.com.

AL
Software Enginer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

The service has been quite reliable and the documentation clear to follow. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

At times the support for iOS devices was promised but took some time to come into production. Formerly known as Tokbox multiple times states that both iOS and IE11 were supported but we experiences a few problems. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Simplifies video call communication over the browser. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

In poche decine di righe di codice si riesce a creare un sistema per la gestione delle telefonate Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

la documentazione a volte non è chiara, mancano delle specifiche iniziale Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Siamo riusciti a creare un sistema per avvertire telefonicamente gli utenti con problemi agli ordini in modo da non dover far fare le telefonate ad un operatore Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

As a CS leader, I use Tokbox (Nexmo) to check on our customers' experiences, share connectivity data with them, and help them to work with their ISPs to ensure faster, more productive connections. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Nothing, it's great! We have no issues at all. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Helping our frontline customers better understand how their internet connectivity impacts their customer experience. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
EH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

Our developers have easily adapted the API, support team love the dashboard, management loves the pricing! Plus has 99.999999% delivery success and up-time!! Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

No opinion, no opinion, No opinion, No opinion Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Seriously push the good will of your users with this flippin survey!!!!!! Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Seriously push the good will of your users with this flippin survey!!!!!! Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

I appreciate the vast offer of different voices and different languages, as well as the vast offer of different endpoints and features. When having problems with the implementation and therefore contacting nexmo support I got responses quite fast and I it seemed like the support really wanted to help. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

The documentation is not thorough enough, the endpoint docs should contain more details and there should be more examples and exact descriptions added as well as more explanation would make the implementation faster and easier. There was one nasty bug in the api that slowed thing down or maybe a super strange feature/documentation error. Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Be careful with the api documentation and don't make wrong assumptions. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Sms and voice call confirmations are required for the platform and thus there is a need for a stable, cheap and available provider. Review collected by and hosted on G2.com.

LW
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

It's easy. All I do is setup my system and send it to nexmo. They handle it all! Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

This is not a good question as there are no cons with the process. Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Just do it! Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

I have been using nexmo to handle sms message for at least five years, both outbound and inbound. My system is automated to send appointment confirmations and receive replies. Review collected by and hosted on G2.com.